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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Twilio Segment

    Score8.4 out of 10
    N/ASegment is a customer data platform that helps engineering teams at companies like Tradesy, TIME, Inc., Gap, Lending Tree, PayPal, and Fender, etc., achieve time and cost savings on their data infrastructure, which was acquired by Twilio November 2020. The vendor says they also enable Product, BI, and Marketing teams to access 200+ tools (Mixpanel, Salesforce, Marketo, Redshift, etc.) to better understand and optimize customer preferences for growth— all integrations are pre-built and…

    $120

    per month

    Zabbix

    Score8.5 out of 10
    N/AZabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A
    Pricing
    Twilio SegmentZabbix
    Editions & Modules
    Free
    $0.00
    Includes 1,000 visitors/mo
    Team
    $120.00
    Includes 10,000 visitors/mo
    Business
    Contact Sales
    Custom Volume
    No answers on this topic
    Offerings
    Pricing Offerings
    Twilio SegmentZabbix
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Twilio SegmentZabbix
    Tag Management
    Comparison of Tag Management features of Twilio Segment and Zabbix
    Feature
    Twilio Segment
    7.6
    2 Ratings
    8% below category average
    Zabbix
    -
    Ratings
    Tag library8.01 Ratings00 Ratings
    Tag variable mapping8.01 Ratings00 Ratings
    Ease of writing custom tags8.01 Ratings00 Ratings
    Rules-driven tag execution7.01 Ratings00 Ratings
    Tag performance monitoring7.01 Ratings00 Ratings
    Page load times8.01 Ratings00 Ratings
    Mobile app tagging7.01 Ratings00 Ratings
    Library of JavaScript extensions7.52 Ratings00 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Twilio Segment and Zabbix
    Feature
    Twilio Segment
    7.6
    2 Ratings
    7% below category average
    Zabbix
    -
    Ratings
    Standard visitor segmentation8.02 Ratings00 Ratings
    Behavioral visitor segmentation7.52 Ratings00 Ratings
    Traffic allocation control7.02 Ratings00 Ratings
    Website personalization8.01 Ratings00 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of Twilio Segment and Zabbix
    Feature
    Twilio Segment
    8.3
    3 Ratings
    2% above category average
    Zabbix
    -
    Ratings
    Account Scoring8.52 Ratings00 Ratings
    Customer Data Governance9.02 Ratings00 Ratings
    Data Connectors8.73 Ratings00 Ratings
    Data Enhancement8.02 Ratings00 Ratings
    Data Ingestion8.73 Ratings00 Ratings
    Data Storage8.52 Ratings00 Ratings
    Data Visibility8.02 Ratings00 Ratings
    Event Data8.02 Ratings00 Ratings
    Identity Resolution7.52 Ratings00 Ratings
    Best Alternatives
    Twilio SegmentZabbix
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Treasure AI
    Score9 out of 10
    Icinga
    Score9 out of 10
    Enterprises
    Treasure AI
    Score9 out of 10
    HPE OneView
    Score6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Twilio SegmentZabbix
    Likelihood to Recommend
    8.7
    (21 ratings)
    8.3
    (28 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.6
    (4 ratings)
    Support Rating
    7.7
    (8 ratings)
    5.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Twilio SegmentZabbix
    Likelihood to Recommend
    Twilio
    Best suited: - Merging emails coming from: Facebook leads forms, Unbounce or landing pages forms, Google forms, any other kind of lead generation tool and bundling all that information together for a single user "profile". - Passing events generated in multiple applications by the same user (product selected in web, product discarded in cart, etc) and delivering those events into other applications (like a CRM) Less appropriate: - Reading/updating data directly from segment from a frontend application
    Incentivized
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    Zabbix
    Zabbix is great for monitoring your servers and seeing alerts when the system uses too much CPU or memory. This allowed the system Engineer to be proactive and add resources to these systems to avoid interrupting the services. Especially servers running operations applications and services. This is one of the best usages for Zabbix.
    Incentivized
    Read full review
    Pros
    Twilio
    • Multi-platform. Segment has easy integrations in many different web, backend, and app platforms/frameworks. We use the Segment SDK in Android and iOS as well as our node.js backend.
    • Segment is fairly affordable for early-stage companies that are trying out different analytics software. The "developer" plan is free and is suitable for most companies with products that have a small user base.
    • The UI is great! It is extremely intuitive and easy-to-learn, and this made it take very little time to integrate this software into our analytics and marketing workflows.
    Incentivized
    Read full review
    Zabbix
    • Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
    • Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
    • Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
    • Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
    • Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.
    Incentivized
    Read full review
    Cons
    Twilio
    • More and richer sources. For example, MailChimp is a source but the data you get from MailChimp is quite limited. I ended up writing my own scripts to take better advantage of MailChimp's API because Segment's integration was lacking.
    • Better examples on how to set up event tracking. Pageview tracking is easy enough, but it would be nice if they had a sample app and corresponding code for it and showed you, via Git commits, how to add various kinds of events.
    Incentivized
    Read full review
    Zabbix
    • Creating an alert & its trigger can be made easier.
    • More VM-based data collection counters should be introduced to have better VM monitoring.
    • The raw counters collection agent in every node is relatively weak. It goes down often, which needs more stability.
    Incentivized
    Read full review
    Likelihood to Renew
    Twilio
    No answers on this topic
    Zabbix
    It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
    Incentivized
    Read full review
    Usability
    Twilio
    No answers on this topic
    Zabbix
    I think every organization, especially the IT department, needs a tool like this. I know of another product like Zabbix that gives a similar or the same solution, but its range makes it very useful. You can see almost all the device info in one place: disk usage, disk space, network usage, etc.
    Incentivized
    Read full review
    Support Rating
    Twilio
    Over the period it took us to set up, we kept going back to their enablement team to help us with the setup, and they were always ready and were very helpful in the entire process. Even with their documentation, they took the time out to help us work through the process. We've never had a message/email unanswered for more than an hour on working days.
    Incentivized
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    Zabbix
    The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
    Incentivized
    Read full review
    Implementation Rating
    Twilio
    No answers on this topic
    Zabbix
    We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
    Incentivized
    Read full review
    Alternatives Considered
    Twilio
    We chose Twilio Segment for the good API integration and node resources, I would use Ontraport again, particularly if I didn't have the requirements for API and development/platform integration. Certainly the set up and management is easy and seamless with both the API and the user interface to use depending on circumstances and requirements.
    Incentivized
    Read full review
    Zabbix
    We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process. Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.
    Incentivized
    Read full review
    Return on Investment
    Twilio
    • Segment has enabled us to get a full view of our front end activity, join it to our back-end activity, and get full visibility into our funnels and user activity.
    • Segment lets us send events to ad tools with a full audit trail so all the numbers line up.
    • Segment also brings data from other sources into our data warehouse, saving our data engineering time from building commodity connectors.
    Read full review
    Zabbix
    • Good ROI when trying to get ahead of network related problems instead of waiting for users to complain
    • Good ROI when doing upgrades or exploratory work on a neglected network
    • Good ROI when showing usage trends to management showing higher actual usage versus what was thought to be happening
    Read full review
    ScreenShots

    Twilio Segment Screenshots

    Screenshot of Destinations CatalogScreenshot of Destinations Main OverviewScreenshot of Sources Main OverviewScreenshot of DebuggerScreenshot of DocsScreenshot of Destination Settings