Twilio vs. Mosaicx
Twilio vs. Mosaicx
Product | Rating | Most Used By | Product Summary | Starting Price |
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Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant | |
Mosaicx | N/A | Mosaicx is an IVR with intelligent virtual agents that lets them understand natural language (NLU) used by customers, that helps them to do more and provide a more enjoyable experience. | N/A |
Twilio | Mosaicx | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | — | ||||||||||||||
More Pricing Information |
Twilio | Mosaicx | |
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Top Pros | ||
Top Cons |
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Twilio | Mosaicx | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Five9 Score 8.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Twilio | Mosaicx | |
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Likelihood to Recommend | 6.5 (70 ratings) | - (0 ratings) |
Likelihood to Renew | 8.1 (5 ratings) | - (0 ratings) |
Usability | 9.5 (10 ratings) | - (0 ratings) |
Performance | 7.0 (15 ratings) | - (0 ratings) |
Support Rating | 5.6 (16 ratings) | - (0 ratings) |
Implementation Rating | 9.5 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 10.0 (1 ratings) | - (0 ratings) |
Professional Services | 10.0 (1 ratings) | - (0 ratings) |
Twilio | Mosaicx | |
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Likelihood to Recommend | Twilio | West Technology Group, LLC (formerly Intrado) No answers on this topic |
Pros | Twilio | West Technology Group, LLC (formerly Intrado) No answers on this topic |
Cons | Twilio | West Technology Group, LLC (formerly Intrado) No answers on this topic |
Likelihood to Renew | Twilio | West Technology Group, LLC (formerly Intrado) No answers on this topic |
Usability | Twilio | West Technology Group, LLC (formerly Intrado) No answers on this topic |
Performance | Twilio | West Technology Group, LLC (formerly Intrado) No answers on this topic |
Support Rating | Twilio | West Technology Group, LLC (formerly Intrado) No answers on this topic |
Implementation Rating | Twilio | West Technology Group, LLC (formerly Intrado) No answers on this topic |
Alternatives Considered | Twilio | West Technology Group, LLC (formerly Intrado) No answers on this topic |
Contract Terms and Pricing Model | Twilio | West Technology Group, LLC (formerly Intrado) No answers on this topic |
Return on Investment | Twilio | West Technology Group, LLC (formerly Intrado) No answers on this topic |
ScreenShots | Twilio Screenshots |