Ubiquiti WLAN vs. WatchGuard Secure Wi-Fi Cloud

Ubiquiti is well suited to not just indoor WLAN access, but also outdoors. In fact, the range of the outdoor applications, while maintaining throughput is astonishing. I would say this is not a solution for a 1-5 person small office, due to the costs.

Incentivized

The WatchGuard Secure Wi-Fi Cloud works well in any scenario. With the number of AP model options, this solution can work at a coffee shop all the way up to a multi-tenant facility with thousands of users.

Incentivized

• The access points are rock solid for uptime. Once configured, they don't skip a beat and you'll forget they're there.
• Excellent range and signal strength.
• Very comprehensive configuration and administration via the UniFi Controller software.
• The Ubiquiti access points look great! Whether wall or ceiling mounted, they are discrete and neutral enough to just blend in with the building.
• Being powered via PoE, it's easier to place the access points where they're most useful.

Incentivized

• enable wireless access on watchguard-based networks
• ensure reliable performances
• allow fast wireless data transfer operations

Incentivized

• Management of devices has become much simpler with the UNMS application, but personally, I would like to see some AirMax-like devices from their Unifi line where everything could be managed from an Unifi controller.
• Most Ubiquiti devices are 24V PoE, which is the bane of my existence. I have had several devices fried when staff plugged into standard 48V PoE. They generally don't fail catastrophically, either. You just get strange issues that are difficult to diagnose and eventually need to replace them.
• Devices seem to have trouble with many patch cables/switches. Make sure you certify any patch cables you make and don't over crimp.
• Sending devices from the factory with same 192.168.1.20 IP instead of DHCP makes it a pain to bulk-setup devices.

Incentivized

• Better Access Points from WG
• Map Feature

Incentivized

Ubiquiti makes great Access points at various tiers provided far better coverage and throughput than consumer-grade wireless repeaters and routers. We have not had any performance complaints from guests or from the administration who use the wifi on a daily basis.

Incentivized

Ubiquiti's support is basically non-existent by design. However, their forums are a great resource if you are willing to do the research and ask questions. Keep in mind Ubiquiti sells hardware, not support so the responses will be from the community of professionals also using Ubiquiti just like you.

Incentivized

The support team is great! I have never had an issue getting the support I needed. They make it a point to stick with the issue until it's resolved to the customer's satisfaction. They do not make you feel like you need to hurry up and close the ticket. They make sure the solution is working as designed.

Incentivized

We have used products from Netgear, ZyXEL, Cloudmesh, Datto, Mereki, and EnGenius previously often choosing products based on a specific situation, since starting with Ubiquiti [WLAN] we have pretty much stopped [usage] of all other vendors in the networking field and standardized which better allows us to stock spare equipment. Best part is if you need to replace equipment it is easy to swap it out quickly as the controller also acts as a live configuration backup.

Incentivized

WatchGuard Secure Wi-Fi Cloud offers the cloud management solution unlike Ubiquiti which needs a controller that you need to setup, configure, update, and maintain. Also Security is offered with Secure Wi-Fi cloud.

Incentivized

• Initial ROI was positive - but now we need to replace them
• We were able to deploy rapidly - configuration is easy if not consistent
• Upgrades are easy to apply when they don't take the radios offline - which happens more often then not

Incentivized

• It is not the cheapest one by price but with all the features it is it worth
• They follow costs after buying are not so high because of the centralized and easy deployment and managemet
• To see where we have a bottleneck is so easy in the WatchGuard Cloud

Incentivized