Unitrends vs. Veeam on IBM Cloud

We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.

Incentivized

The Veeam on IBM Cloud functions [is] easy to set on the first time to use the platform and the effective capability on predictive disaster, easy to backup the most important data through the Veeam on IBM Cloud functionalities. The features [have] multiple different responsibilities like copy data management, effective data restore functions among many more.

Incentivized

• It has fully automated and customizable dashboards that can run with less administrative attention.
• It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
• It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.

Incentivized

• The program installation is straight forward and uncomplicated.
• Once running it does not put a drain on system resources. After the initial backup subsequent backups are quick.
• It does what it is deigned to do and they have kept it simple for a reason.

Incentivized

• Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
• Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
• Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.

Incentivized

• The reporting could use some work. If you have a client who has some serious audit controls in place, you may find yourself creating the report versus depending on the system do that piece for you.
• My complaint would be with the notification emails. They are not configurable and come out regardless of whether a backup set completed or is still running.
• The scheduling is a little clunky. It would be much nicer if the backup could be "continuous" anytime it's connected to the Internet (similar to Carbonite).

Incentivized

We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.

Incentivized

I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?

Incentivized

Veeam is very easy to use once fully on-boarded and trained. Part of the reason we can respond to a critical situation swiftly is that it is so easy to use. We did take 2 years to be fully comfortable with the product as we tested it with others, but once we committed to Veeam, there was no question about it.

Incentivized

The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.

Incentivized

The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.

Incentivized

They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.

Incentivized

At the moment I cannot say anything bad about the overall provided services. It's holding me back to put the mark even higher as other cloud solutions have their advantages as well, so I can't rate this one higher than competitor ones. However the experience is really positive to the moment and it has delivered always.

Incentivized

It was sufficient to get started. It was not super deep. We called support often to get going.

Incentivized

The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.

Incentivized

Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run

Incentivized

Veeam BLOWS AWAY Veritas in terms of reliability, recoverability, and Especially PRICE! Veritas is literally thousands of dollar more than comparable Veeam Software. Veritas's support is virtually non-existent. I believe the only reason Veritas is even still in business is because of their reputation as the ONLY backup software a decade or more ago. If you use Veritas, I HIGHLY recommend throwing it away and trying out Veeam - You will NOT go back to Veritas!

Incentivized

Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.

Incentivized

• It has saved some deleted file server data for our business department.
• We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
• Less anxiety for the IT department, we have backup plan and that is worth a lot to us.

Incentivized

• We solved a problem where we needed a backup for some remote clients and paying the cost for local backup was not feasible.
• allows us to put a solid backup and recovery solution in a client with very little monthly cost.
• Business backup and recovery, disaster recovery, hybrid data protection (onsite and cloud), server and workstation backup.

Incentivized