TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Unitrends

    Score7.6 out of 10
    N/AThe Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A

    VMware Live Recovery

    Score9 out of 10
    N/AVMware Live Recovery is a cyber and data resiliency platform designed for VMware Cloud Foundation (VCF) and hybrid cloud environments. Developed by Broadcom, the platform unifies on-premises Disaster Recovery (DR) orchestration and cloud-based ransomware recovery into a centralized management architecture, enabling organizations to protect, validate, and restore virtual workloads across private data centers and public clouds.N/A
    Pricing
    UnitrendsVMware Live Recovery
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    UnitrendsVMware Live Recovery
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    UnitrendsVMware Live Recovery
    Considered Both Products
    Kaseya
    No answer on this topic
    VMware by Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    170 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    164 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    178 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    154 Answers
    No answers on this topic
    Implementation went as expected
    87%
    Implementation went as expected
    156 Answers
    No answers on this topic
    Features
    UnitrendsVMware Live Recovery
    Data Center Backup
    Comparison of Data Center Backup features of Unitrends and VMware Live Recovery
    Feature
    Unitrends
    7.5
    360 Ratings
    11% below category average
    VMware Live Recovery
    -
    Ratings
    Universal recovery6.7302 Ratings00 Ratings
    Instant recovery8.8290 Ratings00 Ratings
    Recovery verification7.2288 Ratings00 Ratings
    Business application protection6.5262 Ratings00 Ratings
    Multiple backup destinations8.0268 Ratings00 Ratings
    Incremental backup identification8.2338 Ratings00 Ratings
    Backup to the cloud6.5213 Ratings00 Ratings
    Deduplication and file compression8.0326 Ratings00 Ratings
    Snapshots7.2243 Ratings00 Ratings
    Flexible deployment7.27 Ratings00 Ratings
    Management dashboard5.97 Ratings00 Ratings
    Platform support9.07 Ratings00 Ratings
    Retention options7.57 Ratings00 Ratings
    Encryption8.26 Ratings00 Ratings
    Best Alternatives
    UnitrendsVMware Live Recovery
    Small Businesses
    BDRShield
    Score6.4 out of 10
    Arcserve ShadowProtect
    Score6.7 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.5 out of 10
    Datto SIRIS
    Score9.8 out of 10
    Enterprises
    Bacula Enterprise
    Score8.5 out of 10
    HPE Zerto Software
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    UnitrendsVMware Live Recovery
    Likelihood to Recommend
    8.0
    (372 ratings)
    8.0
    (8 ratings)
    Likelihood to Renew
    8.9
    (25 ratings)
    10.0
    (1 ratings)
    Usability
    8.2
    (16 ratings)
    9.0
    (1 ratings)
    Availability
    6.2
    (2 ratings)
    -
    (0 ratings)
    Performance
    5.6
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (23 ratings)
    7.0
    (3 ratings)
    Online Training
    7.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (12 ratings)
    -
    (0 ratings)
    Configurability
    7.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    3.8
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    UnitrendsVMware Live Recovery
    Likelihood to Recommend
    Kaseya
    We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
    Incentivized
    Read full review
    VMware by Broadcom
    It's quite well suited for a medium to large size VMWare virtualization infrastructure where your production infrastructure can be failed over to a disaster recovery site. There are other cheaper options for a smaller budget business. Also, for a non mission critical virtual infrastructure, you can simply use VM backups such as Veeam backups for restoring failed VMs
    Incentivized
    Read full review
    Pros
    Kaseya
    • It has fully automated and customizable dashboards that can run with less administrative attention.
    • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
    • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
    Incentivized
    Read full review
    VMware by Broadcom
    • Easy configuration and setup.
    • Testing of a particular VM or datastore with several VMs is easy.
    • Auto configuration of IPs makes the process even easier.
    Incentivized
    Read full review
    Cons
    Kaseya
    • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
    • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
    • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
    Incentivized
    Read full review
    VMware by Broadcom
    • It’s unfortunate, but more and more, the quality of VMware’s products and the technical support teams behind them has degraded significantly. We have opened several support requests within the last few months and ended up resolving a large majority ourselves due to the poor performance of their remote teams.
    • VMware is suffering from the same illness that’s affecting multiple U.S. technology firms, in that their focus has shifted completely away from their customers and moved to pleasing investors. In doing so, clients suffer because they do not get properly tested products and the support teams behind them are very weak and overwhelmed.
    • We worked close to a month trying to get SRM V6.5 to work. We have worked with many previous versions of SRM in the past while using HP EVAs, NetApps and Hitachi arrays, and we can honestly say that we are greatly disappointed with this release and the company.
    • We escalated right up to engineering, but their response times were brutally slow; the technicians were juniors at best.
    • As a technology leader, the last thing you want during a DR is to be dealing with a company that just can't deliver. SRM is not cheap, and you would expect much better products and support from VMware.
    • If you are comparing products, try other companies like Veeam... We ended up using them instead, the setup and execution was easy and seamless, and they answered all our questions quickly and efficiently. They actually do care about their clients.
    Read full review
    Likelihood to Renew
    Kaseya
    We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
    Incentivized
    Read full review
    VMware by Broadcom
    - easy to set up - easy to protect critical servers in case of disaster
    Incentivized
    Read full review
    Usability
    Kaseya
    I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
    Incentivized
    Read full review
    VMware by Broadcom
    VMWare SRM is very easy to use and configure. You don't have to be a virtualization expert to learn SRM configuration and execution.
    Incentivized
    Read full review
    Reliability and Availability
    Kaseya
    The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Performance
    Kaseya
    The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Support Rating
    Kaseya
    They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
    Incentivized
    Read full review
    VMware by Broadcom
    Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
    Incentivized
    Read full review
    Online Training
    Kaseya
    It was sufficient to get started. It was not super deep. We called support often to get going.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Implementation Rating
    Kaseya
    The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Alternatives Considered
    Kaseya
    Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
    Incentivized
    Read full review
    VMware by Broadcom
    Entertained Veeam, however with SRM's tight integration and "brand" it was an easy decision. The cost for a 25 server license also weighed in the decision for using a VMware product. Plus I am a VMware fan and feel this option to go with SRM will transcend jobs.
    Incentivized
    Read full review
    Scalability
    Kaseya
    Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Return on Investment
    Kaseya
    • It has saved some deleted file server data for our business department.
    • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
    • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
    Incentivized
    Read full review
    VMware by Broadcom
    • The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster.
    • We've been only running for 4 months and haven't had to use SRM.
    Incentivized
    Read full review
    ScreenShots