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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Verizon Connect

    Score6 out of 10
    N/AVerizon offers a fleet management platform in Verizon Connect, emphasizing asset tracking and GPS, clear maps and route optimization, and fleet KPI tracking.

    $40

    per vehicle/per month

    WorkWave PestPac

    Score7.7 out of 10
    N/AIFS company WorkWave offers PestPac, a pest control business management solution, available to support smaller and enterprise level (PestPac Select) solutions, boasting an integratable payment solution (WorkWave Payments), and integrated marketing (WorkWave Marketing).N/A
    Pricing
    Verizon ConnectWorkWave PestPac
    Editions & Modules
    Verizon Connect
    $40.00
    per vehicle/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Verizon ConnectWorkWave PestPac
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Verizon ConnectWorkWave PestPac
    Considered Both Products
    Verizon Business (formerly Verizon Enterprise)
    No answer on this topic
    WorkWave
    No answer on this topic
    Key User Insights
    Would buy again
    29%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    41%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    53%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    38%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    53%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Best Alternatives
    Verizon ConnectWorkWave PestPac
    Small Businesses
    No answers on this topic
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Verizon ConnectWorkWave PestPac
    Likelihood to Recommend
    1.3
    (18 ratings)
    8.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    8.0
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    Verizon ConnectWorkWave PestPac
    Likelihood to Recommend
    Verizon Business (formerly Verizon Enterprise)
    For overall fleet management, maintenance scheduling, employee tracking and equipment tracking this service seems like it is an all in one package that hit all the check boxes my firm needed.

    The issue is lack of hardware and software updates and support, and what appears to be an over taxed cell network that is not allowing any of these devices to work correctly.
    Read full review
    WorkWave
    For any route heavy organization, PestPac is a great choice due to the route optimization. It is great for businesses that are moving more online and into the digital space. For smaller organizations, you can make PestPac work but the complexity and training would be a barrier to entry. PestPac does more modular pricing so the cost can be affordable if you aren't needing many of the add-on features, but things can add up quick if looking to incorporate basic service functions when it comes to customer service.
    Incentivized
    Read full review
    Pros
    Verizon Business (formerly Verizon Enterprise)
    • Transit temperature monitoring - Verizon Connect allows us to fill in previously missing temperature information for food products in transit.
    • Vehicle location monitoring - While not our primary goal, we are able to use Verizon Connect to see if any of our vehicles has stopped for an excessive amount of time. This helps us ensure safety of our vehicle drivers.
    Incentivized
    Read full review
    WorkWave
    • Easy to search for a customer by many different data points
    • Has a lot of customization features, such as naming service types and preset notes
    Incentivized
    Read full review
    Cons
    Verizon Business (formerly Verizon Enterprise)
    • Contractor install is very cumbersome, inconvenient, and causes downtime.
    • Tracking had lots of unexplained glitches, thousands of miles added and lost to various trucks out of nowhere.
    • Customer Service is quick to "open a case" on any issues, but lacks follow-up and solutions.
    • Lots of problems are "sent to development."
    Incentivized
    Read full review
    WorkWave
    • Cost structure
    • Support
    • Complexity
    Incentivized
    Read full review
    Usability
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    WorkWave
    Due to the customizability of the software, the usability is not the easiest to pick up and especially train on. We find that office staff take the longest to train due to the steeper learning curve. It is not a plug and play and every company uses PestPac a little differently so sometimes it can be difficult to get support because what works for one organization may not work for another due to how they set up and use PestPac internally
    Incentivized
    Read full review
    Support Rating
    Verizon Business (formerly Verizon Enterprise)
    Verizon Connect has great customer service. Our account manager has always replied quickly to any inquiries of mine and has been very knowledgeable and reliable. Drivers who've occasionally needed to call into the customer service helpline have quickly had their questions answered and problems resolved. All reports I've received from them about their experiences have been positive, stating that the Verizon Connect employees have been courteous and helpful, resolving their issue quickly and efficiently.
    Incentivized
    Read full review
    WorkWave
    No answers on this topic
    Alternatives Considered
    Verizon Business (formerly Verizon Enterprise)
    Verizon is more precise with GPS, but the easy installation and quick onboarding make Motive the winner. Verizon connect has better accuracy and less chance of removal, but the interface set up take away from its ease of use. Motive is easily installed and can be transferred between vehicles that Verizon connect cannot.
    Incentivized
    Read full review
    WorkWave
    Ultimately we went with PestPac due to the reporting but also at the time other softwares had limits to API integration and that was something that was important to us with our business model. The route optimization tool in PestPac was also far better than anything else we had seen out there
    Incentivized
    Read full review
    Return on Investment
    Verizon Business (formerly Verizon Enterprise)
    • Costly compared to other GPS programs.
    • Tied to long term contracts. Representatives do not know how to cancel service.
    • Must wait until the end of the contract to request cancellation. If you miss date, you are tied to another 3 years.
    Read full review
    WorkWave
    • WorkWave PestPac has certainly improved our time management by getting us off of paper scheduling. It allows us to map and easily move appointments which makes our techs more efficient
    • Having all documentation stored digitally and be locked to the correct account helps us stay compliant
    Incentivized
    Read full review
    ScreenShots