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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Vertex

    Score8.8 out of 10
    N/AVertex is global indirect tax compliance software for enterprise tax and finance teams. Indirect tax covers transaction-based obligations, such as sales and use tax, value-added tax (VAT), and goods and services tax (GST). Vertex supports tax determination, electronic invoicing (e-invoicing), reporting, filing, and audit-readiness workflows. Vertex’s official website Key Capabilities Tax determination: Calculates applicable indirect taxes…N/A

    Webgility

    Score9.6 out of 10
    N/AWebgility is a multichannel eCommerce software which provides automated accounting and inventory management. It is optimized for QuickBooks Desktop and NetSuite users who sell on multiple channels.

    $109

    per month

    Pricing
    VertexWebgility
    Editions & Modules
    No answers on this topic
    Pro
    $109 (billed annually)
    per month
    Advanced
    $199 (billed annually)
    per month
    Premium
    $399 (billed annually)
    per month
    Offerings
    Pricing Offerings
    VertexWebgility
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans come with free setup and onboarding, and annual plans get a 60-day money-back guarantee. All customers can add Webgility Intelligence for $20/mo/channel. QuickBooks Desktop customers can automate shipping for $50/mo and pull historical data over 90 days old for a $200 one-time fee.
    More Pricing Information
    Community Pulse
    VertexWebgility
    Considered Both Products
    Vertex Inc.
    No answer on this topic
    Webgility
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    69 Answers
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    54 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    69 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    38 Answers
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    50 Answers
    88%
    Implementation went as expected
    7 Answers
    Features
    VertexWebgility
    Type of tax
    Comparison of Type of tax features of Vertex and Webgility
    Feature
    Vertex
    8.2
    142 Ratings
    7% above category average
    Webgility
    -
    Ratings
    Sales and Use Taxes9.3139 Ratings00 Ratings
    Cross-border Taxes7.945 Ratings00 Ratings
    VAT / GST Taxes8.568 Ratings00 Ratings
    Energy and Fuel Taxes7.311 Ratings00 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of Vertex and Webgility
    Feature
    Vertex
    8.6
    136 Ratings
    10% above category average
    Webgility
    -
    Ratings
    Geolocation for Tax Assessment8.6103 Ratings00 Ratings
    3rd-Party Software Integrations8.795 Ratings00 Ratings
    Tax Data Reporting8.7122 Ratings00 Ratings
    Compliance Administration Management8.786 Ratings00 Ratings
    Tax Exemption Processing8.7100 Ratings00 Ratings
    Tax Document Management8.783 Ratings00 Ratings
    Complex Tax Scenario Management8.096 Ratings00 Ratings
    Best Alternatives
    VertexWebgility
    Small Businesses
    Intuit Lacerte
    Score9.4 out of 10
    No answers on this topic
    Medium-sized Companies
    Lappa
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    ADP SmartCompliance
    Score8.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    VertexWebgility
    Likelihood to Recommend
    9.0
    (167 ratings)
    10.0
    (17 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (63 ratings)
    -
    (0 ratings)
    Availability
    8.5
    (10 ratings)
    -
    (0 ratings)
    Performance
    8.5
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (25 ratings)
    -
    (0 ratings)
    In-Person Training
    8.7
    (3 ratings)
    -
    (0 ratings)
    Online Training
    8.6
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.9
    (17 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (80 ratings)
    -
    (0 ratings)
    Ease of integration
    9.9
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    8.7
    (57 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (20 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (13 ratings)
    -
    (0 ratings)
    User Testimonials
    VertexWebgility
    Likelihood to Recommend
    Vertex Inc.
    I have used Vertex since the very beginning of my career. I have always found the information clear, and easy to use. The documentation to use the product was thorough. We file returns in all 45 states that have sales / use taxes and having the ability to import data, key additional data in and print out a signature ready return has made life easy. I've never wanted to look at any other return preparation software as none of them come close to the product that Vertex created.
    Incentivized
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    Webgility
    Webgility allows for an accounting based on the real world of our business. We are in control and charge of all of the processes that give dynamic to our businesses. We do not feel near to our business we are near and we can do this with nothing else than the intelligence behind Webgility. Everything is better since we started and we have ourselves still space to put under our reign with the vast amount of methodologies that are implemented at best in Webgility Desktop, Online, and Intelligence. There is positive improvement in the benefits every employee generates with the suites. Cases in which some starts to get in unintended directions can be detected early and corrected with no worse impact. Webgility did not too much enhance our reach to new markets or customers. Our new qualities are getting around but we expect more from the business generating features sets of Webgility. We are still curious about enhancing ourselves and our employees but we already integrated the suites to a significant degree in our processes. We are very satisfied with the POS and markets but there is for us still a lot left out where we are strong and reach our clients and customers.
    Incentivized
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    Pros
    Vertex Inc.
    • Vertex does a great job of building in-house industry expertise (leasing in our case) so they truly understand the tax technical and compliance obstacles we face day to day.
    • Vertex actively solicits for and responds to customer feedback on development and product roadmap suggestions. The Leasing users group is an example where Vertex takes an active role in communicating with and taking feedback from our industry.
    • Vertex tax updates are very timely and thorough, which makes the compliance process less stressful for our team.
    Incentivized
    Read full review
    Webgility
    • This product has seamlessly helped my company in a form of scrutiny that has minimized human errors to almost zero.
    • It ensures an optimal level of accuracy exists when we are in the middle of downloading any sort of customer data.
    • The tailored, customizable, and personalized reporting of this platform is another great aspect of it.
    • I am satisfied with the usability of this software because it is very easy to use plus it has an intuitive interface that is easy to grasp.
    • Customer support of this product is commendable and worth to be praised because they have always been very helpful and supportive in any time of need.
    Incentivized
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    Cons
    Vertex Inc.
    • Reporting: Vertex VAT Compliance is not fully ready to support all EU country's requirements.
    • Data storage.
    • Online reporting in VVC: many countries require to report VAT Declaration in an electronic way. This function is still missing for some of the countries from VVC.
    Incentivized
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    Webgility
    • Keeping in mind all the good things said about Webgility there is also a need to pinpoint some loopholes that exist in Webgility so that Webgility can further work on those deprivations in order to bring the best to its users.
    • I feel that the inventory management system of Webgility is pretty basic compared to the overall level of Webgility.
    Incentivized
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    Likelihood to Renew
    Vertex Inc.
    We are satisfied with the overall performance of Vertex. The software has provided my company with many efficiencies. We have shorted our audits and found that many audits are happy that we are using Vertex to calculate our taxes. We no longer need to worry about updating our rates each month since Vertex sends us a file to upload
    Incentivized
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    Webgility
    No answers on this topic
    Usability
    Vertex Inc.
    Vertex itself is very good software. Its tax calculation is very accurate, and there should be no doubt whether Vertex is calculating the tax. Customer support is also good, and the response is quick. The updates are also good and easy to understand, making this an excellent application.
    Incentivized
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    Webgility
    No answers on this topic
    Reliability and Availability
    Vertex Inc.
    I have always felt VERTEX support was available when needed, and I have felt comfortable calling in some heavy hitters when needed
    Incentivized
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    Webgility
    No answers on this topic
    Performance
    Vertex Inc.
    Our Vertex performance is good, although we are now experiencing Error 502 when adding additional data points to our transaction tester single tests. At Exchange, I was told to reach out to support....that most likely the On Demand system needed some additional CPU resource added. I have a currently open ticket, that has not yet been fixed on this matter
    Incentivized
    Read full review
    Webgility
    No answers on this topic
    Support Rating
    Vertex Inc.
    Level 1 support has always been kind and understanding but times they do not always provided the technical help sometimes their response or protocol is not related. I feel that I have to beg for a developer to look over my issue. On the other hand, there have been times a Level 1 support person has taken the time to research my issue and provide valid feedback & solution
    Incentivized
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    Webgility
    No answers on this topic
    In-Person Training
    Vertex Inc.
    By training I'm referring to our engagement with Vertex Consulting's professional services group. Each person on the engagement had prior leasing industry tax experience and most if not all used O Series before joining Vertex. Consultants with industry specific tax experience provide so much more than just "training". They are able to engage in deep tax technical discussions with actual experience while in private practice. This coupled with having visibility to how numerous other leasing peers approach similar tax issues is a huge plus on top of the standard training.
    Incentivized
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    Webgility
    No answers on this topic
    Online Training
    Vertex Inc.
    Vertex has offered multiple webinars for the products we have purchased that are informative and helpful. I've also attended a few of the Vertex annual conferences where I was able to strength my knowledge of Vertex. I also found that their online library and videos can be helpful in resolving issues and answering questions.
    Incentivized
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    Webgility
    No answers on this topic
    Implementation Rating
    Vertex Inc.
    The implementation is challenging, make no mistake but will provide much value over time. Make sure you have full support of IT and your major stakeholders in your company. I found that while many people claimed to understand tax was important, they had no idea how deep tax in entrenched throughout the lease life cycle.
    Incentivized
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    Webgility
    No answers on this topic
    Alternatives Considered
    Vertex Inc.
    In comparison specifically with Avalara, Vertex is better in every way. It is much more customizable and allows us to change the way our tax software is set up for our business needs. Avalara is much more constricted, and is using the SST system which can allow for simplified returns, but in our case was causing more problems. Avalara is also much more expensive than Vertex, for less capabilities. Vertex' customer support is much stronger than Avalara's, as they are focused on obtaining and retaining customers whereas Avalara was continually trying to find ways to get money from us
    Incentivized
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    Webgility
    It is one of the best platforms I have ever used. Webgility has been very helpful in mitigating human errors, which leads to so much time-saving. Webgility connects all the pieces, like a messed-up jigsaw puzzle, and keeps the orders synchronized well in Quickbooks.
    Incentivized
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    Scalability
    Vertex Inc.
    There needs to be a time-consuming setup both in the Enterprise Resource Platform and in Vertex and the related tools as well but once this is all established, Vertex is very proficient at calculating Sales and Use Tax in the USA and in Canada with GST/HST, as well as several of the provinces where we are located. As we added plants in different jurisdictions via greenfield expansion and aquisition, Vertex was able to integrate those as long as the tax department is fully informed of the system.
    Incentivized
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    Webgility
    No answers on this topic
    Return on Investment
    Vertex Inc.
    • We use Vertex on a monthly basis to see if tax has been over-accrued or over-charged on invoices. We do save tax every month using the tool. Not at liberty to share too much more - the technology does assist the human efforts.
    Incentivized
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    Webgility
    • There is an on-going monthly fee, but our company finds it is well worth it for both the support we recieve as well as the time saved by not manually entering orders into out accounting software from our online store.
    • The biggest ROI is absolutely time saved in entering orders.
    Incentivized
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    ScreenShots

    Vertex Screenshots

    Screenshot of Vertex dashboard

    Webgility Screenshots

    Screenshot of Webgility manages ecommerce accounting with tools to ensure sales tax compliance, and eliminate busywork.Screenshot of Webgility manages orders individually or in batches, and users can view profitability details to gain an accurate picture of profit and loss.Screenshot of Wegility’s connections manager makes it easier to add stores, shipping platforms, and marketplaces to an account — no IT experience necessary.Screenshot of Sync data in any direction to ensure the accuracy of orders, fees, deposits, and inventory with syncing from an online store into QuickBooks Online or QuickBooks Desktop.