VirtualPBX vs. Zoiper

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
VirtualPBX
Score 10.0 out of 10
N/A
VirtualPBX is a VoIP solution that in addition to VoIP offers analog, smartphone, WebRTC, SIP Trunking & native calling options. It can also be used as a virtual contact center or virtual office solution.
$18
per month per user
Zoiper
Score 4.9 out of 10
N/A
Zoiper is a softphone, SDK and OTT application supplier, supporting the businesses of Service Providers, call centers, VoIP integrators, mobile operators, and businesses requiring immediate VoIP capabilities and compatibility implementation through service-independent softphone applications. Zoiper offers encryption for text, voice and video communications with TLS/SRTP and ZRTP, and runs in a variety of operating systems. The vendor states Zoiper does not rely on Java, Flash or .NET but…
$49.95
one-time fee
Pricing
VirtualPBXZoiper
Editions & Modules
Flex
$18
per month per user
Pro
$27
per month per user
Ultra
$36
per month per user
No answers on this topic
Offerings
Pricing Offerings
VirtualPBXZoiper
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
VirtualPBXZoiper
Features
VirtualPBXZoiper
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
VirtualPBX
9.4
3 Ratings
16% above category average
Zoiper
3.0
1 Ratings
91% below category average
Hosted PBX10.03 Ratings2.01 Ratings
Multi-level Interactive Voice Response (IVR)9.53 Ratings00 Ratings
User templates9.53 Ratings00 Ratings
Call reports9.03 Ratings4.01 Ratings
Directory of employee names9.03 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
VirtualPBX
9.7
3 Ratings
15% above category average
Zoiper
5.2
2 Ratings
47% below category average
Answering rules9.53 Ratings7.52 Ratings
Call recording10.02 Ratings8.22 Ratings
Call park9.01 Ratings3.01 Ratings
Call screening10.02 Ratings00 Ratings
Message alerts10.02 Ratings2.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
VirtualPBX
9.8
1 Ratings
20% above category average
Zoiper
5.0
1 Ratings
46% below category average
Video conferencing10.01 Ratings5.01 Ratings
Audio conferencing10.01 Ratings5.01 Ratings
Video screen sharing9.01 Ratings5.01 Ratings
Instant messaging10.01 Ratings5.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
VirtualPBX
9.0
1 Ratings
11% above category average
Zoiper
6.0
1 Ratings
29% below category average
Mobile app for iOS9.01 Ratings00 Ratings
Mobile app for Android9.01 Ratings6.01 Ratings
Best Alternatives
VirtualPBXZoiper
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
VirtualPBXZoiper
Likelihood to Recommend
10.0
(5 ratings)
4.9
(2 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
10.0
(2 ratings)
3.6
(2 ratings)
User Testimonials
VirtualPBXZoiper
Likelihood to Recommend
VirtualPBX
We consider that it is a very complete internet call software that is worth having in all companies that want to increase their sales through customer service agents because, with all its tools, agents improve their workday by day.
Read full review
Zoiper.com
The best way to use it is to make calls to the customer's numbers or to receive calls from them. I think the oddest way to use it is to make calls to your colleagues.
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Pros
VirtualPBX
  • Easy to set up your menu and record greetings and Prompts
  • Forwards to our cell phones or landlines -- and voicemail to email
  • Allows outbound calls on the rare occasion we require hiding
  • Simple website for end users - but they almost never need to use it.
Read full review
Zoiper.com
  • make calls
  • call count
  • caller ID
Read full review
Cons
VirtualPBX
  • Possibly a better way of covering the one zillion features and functions in classes
  • Possibly a better way of covering the one zillion features and functions in classes
Read full review
Zoiper.com
  • Ring volume slider
  • A feature to change a ring sound
  • Sound quality
  • Volume equalizer
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Likelihood to Renew
VirtualPBX
Once it works and has retain ROI.....keep it going
Read full review
Zoiper.com
No answers on this topic
Usability
VirtualPBX
So much easier than our old PBX or any on-prem PBX I have ever used. We were up and running in an hour. Tweaking the caller menus is so easy.
Read full review
Zoiper.com
i give it this rating because i rarely use it, and when we use it its just for simple calling
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Alternatives Considered
VirtualPBX
Auto attendant and voice conference capabilities are a good value for SOHO users that need to make a positive impression upon their customers.
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Zoiper.com
We just find Zoiper to be the most easiest to use for our needs. It doesn't compare to any other app/program.
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Return on Investment
VirtualPBX
  • We have been able to improve greatly with this software, our communications and interactions with customers improved, and agent performance and productivity improved, which translates into higher profits for the company. It is easy to use this program, so it did not take us long to adapt to it and its functions.
Read full review
Zoiper.com
  • its not what im looking for
  • i need more
  • keep it for simple calling
Read full review
ScreenShots