Ace Cloud VDI vs. Vultr

I appreciate that a backup of my data is regularly updated and stored at more than one location in the U.S. One
of our employees got a new computer about a month after we started using Act
Cloud Hosting, and the employee simply contacted tech support and they helped
her get her new computer connected to the server and she was back working in a
very short time. And I appreciate that they have always followed up after a tech support request to make sure that I am satisfied.

I've been with Vultr over 5 years hosting multiple businesses and email related services. I never experienced a significant outage or data loss. Migration has always been successful as well. Support is top tier and IP reputation is clean. I like the choices of OS, ease of platform use and multiple hosting/ region options.

Incentivized

• They are quick to set up the server
• They asked all the right questions the first time.
• They are helpful on their documentation and allowing us to train on using the system.
• They sent detailed email on how to log in and use the system.

• Good performance from servers close to me and my customers
• Ease of spinning up new servers
• Great service levels of servers I spin up
• Notifications of issues or downtime come through quickly, allowing me to handle client queries with knowledge in hand.

• Centralization of communication. My experience tells me that there are people initiating emails without the knowledge and the status of the progress with the installation

• The response times for support tickets is too high and a quicker response time would be appreciated
• Availability of the VPS solution in Middle east and Africa would help
• Abilito to connect SIP trunks would make it more easy to run active communictaion platforms on Vultr

Incentivized

Just a great product with no bells and whistles, which is the advantage. We spend very little time learning and using Vultr and more time using the systems we have in Vultr to complete our tasks. Not having to worry about the IT overhead is huge and saves a great deal of time

Incentivized

It was a savior and I had no issues that were not easily resolved. There was always someone there no matter what time. It was easy to use and most important it saved me tons of money and time. It just was a great decision to use there product and services.

Incentivized

easy to use and configure. great bang for the buck. I need an affordable solution to host in the cloud data from systems installed at our client's site with the ability to drill down and change the configuration remotely. Vultr enabled us to do that in an efficient and affordable way.

Incentivized

Vultr makes it easy to contact technical support. The techs are very competent. In a number of occasions they have bounced the responsibility back to me when they could have saved us all time and heartache by simply implementing the solution directly

Incentivized

Vultr implementation seemed based on open-source tools and basic cloud principles - some things were more complicated to do compared with more developed cloud providers, but on the other hand it was more extensible by open-source tools.

Incentivized

We selected Ace Cloud Hosting as it has been serving the clients for 14+ years all around the globe. Ace Cloud Hosting has 24*7 customer support available and every time I or any of my team members had any difficulties using the product they were able to solve instantly.

Linode is a more old-school offering. Linode pricing model and infrastructure rely on classic Virtual Machines. What we like about Vultr is that they offer the same at the front, but in the back, the machines are much more flexible and can be tailor-made to our needs, which of course also impacts the costs of running the infrastructure.

Incentivized

Pricing is fair and did not increase

Incentivized

• Saved me two extra users to QuickBooks which prices kept increasing for Accountants with Payroll.
• It allowed me to focus on tax returns which my billable hours are more then data entry and not have to stop in QuickBooks for someone to use my computer.

Incentivized

• We have experienced a 200% return on using Vultr products with a 100% Customer Satisfaction rating.
• Vultr gives us the regions to deploy where our small business customers are located.
• Vultr has helped us scale up our company and our cloud solutions.

Incentivized