Webgility is a multichannel eCommerce software which provides automated accounting and inventory management. It is optimized for QuickBooks Desktop and NetSuite users who sell on multiple channels.
$109
per month
Workbooks
Score 4.9 out of 10
N/A
Workbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible anytime, anywhere.
$30
per user/per month
Pricing
Webgility
Workbooks
Editions & Modules
Pro
$109 (billed annually)
per month
Advanced
$199 (billed annually)
per month
Premium
$399 (billed annually)
per month
Workbooks CRM Edition
$30
per user/per month
Workbooks Business Edition
$65
per user/per month
Offerings
Pricing Offerings
Webgility
Workbooks
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
No setup fee
Optional
Additional Details
All plans come with free setup and onboarding, and annual plans get a 60-day money-back guarantee. All customers can add Webgility Intelligence for $20/mo/channel. QuickBooks Desktop customers can automate shipping for $50/mo and pull historical data over 90 days old for a $200 one-time fee.
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More Pricing Information
Community Pulse
Webgility
Workbooks
Features
Webgility
Workbooks
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Webgility
-
Ratings
Workbooks
7.7
9 Ratings
2% below category average
Customer data management / contact management
00 Ratings
8.59 Ratings
Workflow management
00 Ratings
8.27 Ratings
Territory management
00 Ratings
7.79 Ratings
Opportunity management
00 Ratings
8.89 Ratings
Integration with email client (e.g., Outlook or Gmail)
00 Ratings
6.49 Ratings
Contract management
00 Ratings
7.29 Ratings
Quote & order management
00 Ratings
7.68 Ratings
Interaction tracking
00 Ratings
6.48 Ratings
Channel / partner relationship management
00 Ratings
8.48 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Webgility
-
Ratings
Workbooks
6.3
8 Ratings
20% below category average
Case management
00 Ratings
6.28 Ratings
Call center management
00 Ratings
6.82 Ratings
Help desk management
00 Ratings
5.88 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Webgility
-
Ratings
Workbooks
7.3
7 Ratings
6% below category average
Lead management
00 Ratings
8.07 Ratings
Email marketing
00 Ratings
6.67 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Webgility
-
Ratings
Workbooks
7.5
9 Ratings
3% below category average
Task management
00 Ratings
7.77 Ratings
Billing and invoicing management
00 Ratings
6.88 Ratings
Reporting
00 Ratings
7.87 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Webgility
-
Ratings
Workbooks
8.6
8 Ratings
12% above category average
Forecasting
00 Ratings
8.28 Ratings
Pipeline visualization
00 Ratings
8.88 Ratings
Customizable reports
00 Ratings
8.88 Ratings
Customization
Comparison of Customization features of Product A and Product B
Webgility
-
Ratings
Workbooks
7.7
8 Ratings
1% above category average
Custom fields
00 Ratings
8.48 Ratings
Custom objects
00 Ratings
7.67 Ratings
Scripting environment
00 Ratings
7.56 Ratings
API for custom integration
00 Ratings
7.57 Ratings
Security
Comparison of Security features of Product A and Product B
Webgility
-
Ratings
Workbooks
7.5
8 Ratings
11% below category average
Single sign-on capability
00 Ratings
7.05 Ratings
Role-based user permissions
00 Ratings
8.07 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Webgility
-
Ratings
Workbooks
6.6
3 Ratings
13% below category average
Social data
00 Ratings
6.03 Ratings
Social engagement
00 Ratings
7.31 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Webgility
-
Ratings
Workbooks
6.9
6 Ratings
9% below category average
Marketing automation
00 Ratings
6.76 Ratings
Compensation management
00 Ratings
7.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
Webgility allows for an accounting based on the real world of our business. We are in control and charge of all of the processes that give dynamic to our businesses. We do not feel near to our business we are near and we can do this with nothing else than the intelligence behind Webgility. Everything is better since we started and we have ourselves still space to put under our reign with the vast amount of methodologies that are implemented at best in Webgility Desktop, Online, and Intelligence. There is positive improvement in the benefits every employee generates with the suites. Cases in which some starts to get in unintended directions can be detected early and corrected with no worse impact. Webgility did not too much enhance our reach to new markets or customers. Our new qualities are getting around but we expect more from the business generating features sets of Webgility. We are still curious about enhancing ourselves and our employees but we already integrated the suites to a significant degree in our processes. We are very satisfied with the POS and markets but there is for us still a lot left out where we are strong and reach our clients and customers.
It's a really great system for small to medium organizations that are willing to spend some time thinking about how their workflow can be improved by designing processes which will allow them to streamline and automate their business. For people who are not serious about making a commitment to bettering their business, Workbooks may not be a correct fit. For instance there are a lot of features which many people think they don't need, but they haven't really spent the time to figure out what the needs of the business are. The nice thing about Workbooks is that you can turn off things you don't need, and then when the business demands, they will be there for you to utilize.
Sales process management from enquiry to delivery of product
This was previously on as many as 4 systems using excel and legacy applications such as the written word in log books
Automatic reporting for financial compliance: once built, the reporting process reduced the workload on a monthly basis from 2 days to 20 minutes
The FD loved it
The overall capability of the package enabled the sales force to rapidly pull our pertinent data for a sales call, plus managing time and resources better for increased efficiency
Business development and focussed marketing became so much easier, we noted that the process paid for itself many times over
Keeping in mind all the good things said about Webgility there is also a need to pinpoint some loopholes that exist in Webgility so that Webgility can further work on those deprivations in order to bring the best to its users.
I feel that the inventory management system of Webgility is pretty basic compared to the overall level of Webgility.
There really isn't all that much, what I would like to see is an app to use on iDevices. Our sales team all have iPads for presentations etc.
While Workbooks works rather well with HTML 5, I would still like to see an app. I know it's in the making, but haven't seen anything of this as of yet.
I am sure that would increase productivity even further (if it's of the same standard as the main environment).
the product works. support has been good or great so far all has been great and we hope to get more from the product. we purchased for an initial year then renewed for a longer term, we have no regrets with this.
It is one of the best platforms I have ever used. Webgility has been very helpful in mitigating human errors, which leads to so much time-saving. Webgility connects all the pieces, like a messed-up jigsaw puzzle, and keeps the orders synchronized well in Quickbooks.
We felt the high amount of customisation available from Workbooks was much more beneficial to us than the offerings from the larger CRM companies. We also liked the smaller company mentality of Workbooks as it reminded us of ourselves. Ultimately the price also paid a factor as Workbooks was more affordable for what we needed.
There is an on-going monthly fee, but our company finds it is well worth it for both the support we recieve as well as the time saved by not manually entering orders into out accounting software from our online store.
The biggest ROI is absolutely time saved in entering orders.