WooCommerce Subscriptions vs. Zomentum Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
WooCommerce Subscriptions
Score 8.7 out of 10
N/A
WooCommerce Subscriptions is a premium extension for WooCommerce which supports recurring payments and subscription-based services and products.N/A
Zomentum Connect
Score 8.0 out of 10
N/A
Zomentum Connect (formerly Goolash, acquired by Zomentum in January 2022) is a solution to streamline billing processes while automatically synchronizing customer licensing information to a connected PSA. Zomentum Connect aims to prevent revenue leakage by providing all-around visibility into pricing and billing.
$49
per month includes 10 customers & 1 vendor integration
Pricing
WooCommerce SubscriptionsZomentum Connect
Editions & Modules
No answers on this topic
Launch
$49
per month 10 customers & 1 Vendor Integration
Expand
$149
per month 50 customers & 2 Vendor Integration
Growth
$249
per month 100 customers & 4 Vendor Integration
Offerings
Pricing Offerings
WooCommerce SubscriptionsZomentum Connect
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
WooCommerce SubscriptionsZomentum Connect
Best Alternatives
WooCommerce SubscriptionsZomentum Connect
Small Businesses
2Checkout from Verifone
2Checkout from Verifone
Score 8.6 out of 10
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 8.7 out of 10
Medium-sized Companies
Sage Intacct
Sage Intacct
Score 8.6 out of 10
Sage Intacct
Sage Intacct
Score 8.6 out of 10
Enterprises
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Score 8.8 out of 10
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
WooCommerce SubscriptionsZomentum Connect
Likelihood to Recommend
8.5
(8 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.5
(4 ratings)
-
(0 ratings)
Support Rating
9.0
(3 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
WooCommerce SubscriptionsZomentum Connect
Likelihood to Recommend
Automattic
WooCommerce Subscriptions is a solid option for WordPress based eCommerce sites, particularly if you are already using WooCommerce as your eCommerce platform. It works for simple subscriptions, allows for customization in terms of email notifications, pricing, coupons, etc. It obviously would not be a good fit for non-WordPress websites, and it may be too much if all you need are very simple subscription plans.
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Zomentum
No answers on this topic
Pros
Automattic
  • Recurring payments
  • Dunning / retrying of payments if it fails the first time
  • Automatically removing access if payments fail
  • Keeping records of who is on which subscription
  • Users can manage their own subscription
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Zomentum
No answers on this topic
Cons
Automattic
  • Better syncing to ActiveCampaign for renewal reminders
  • Make it easier for clients to update their credit cards and have it automatically apply to all subscriptions
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Zomentum
No answers on this topic
Likelihood to Renew
Automattic
We are very likely to renew our Woo Commerce subscriptions add on. We are dedicated to WordPress and plan to grow our business significantly. Woo Commerce subscriptions enables us to manage and extend our subscription revenue easily. We did not have this a few years ago and we have seen the uplift in revenue from using it!
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Zomentum
No answers on this topic
Usability
Automattic
I like almost everything about WooCommerce Subscriptions EXCEPT one of the main reasons we started using it has never worked out. When we started this subscription box company, I discovered that it was difficult to track how many of each unique product we needed to order to fulfill subscriptions. In my naivete, I thought it was a simple task . 4 years later, I have recently developed my own custom solution (after learning 5 different programming languages) and I now use the WooCommerce and WooCommerce Subscriptions API to get the data I need from the store en masse. Basically, I offer multiple selections that customers can make as part of their subscriptions. WooCommerce does not offer totals or reports for anything up that is not tracked using a 'variation ID' which you have to manually generate. My products have 80 or so variations per product sometimes and the WooCommerce system was actually a little buggy when I tried setting them all up at once so I gave up. Now I know that without that info, the selections in orders are treated as metadata and handled almost as if they are not relevant to the order
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Zomentum
No answers on this topic
Support Rating
Automattic
The ticketing system of WooCommerce and WooCommerce Subscriptions is not state of the art. I wish it were an intercom type of support, But I honestly very rarely need support so it's partially a non-issue. Documentation is also very good so it preemptively addresses things that you might typically need support on. One thing I hate about WooCommerce plugins' support MO is that you're always asked to reset to the standard WP theme and deactivate all plugins, which is near impossible to do in a production environment. So their preliminary steps for offering support are highly onerous.
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Zomentum
No answers on this topic
Implementation Rating
Automattic
It was a smooth and easy implementation for us. Downloaded the add-on and made a few integrations to salesforce and shipstation and we were up and running within a day
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Zomentum
No answers on this topic
Alternatives Considered
Automattic
We liked that WooCommerce Subscriptions was easier to implement, use, and (slightly) modify over Shopify's subscription model. We can implement and grow Wordpress and WooCommerce (with subscriptions) on our micro-sites fairly quickly and without much long term hassle. The UI is pretty easy to navigate, and the code is a bit simpler than Shopify's (from what we reviewed).
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Zomentum
No answers on this topic
Return on Investment
Automattic
  • Increased recurring monthly/yearly revenue
  • Decreased time spent managing billing and subscriptions manually
  • Eliminated manual onboarding time, creating accounts by hand, etc.
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Zomentum
No answers on this topic
ScreenShots