WooCommerce Subscriptions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
WooCommerce Subscriptions
Score 7.6 out of 10
N/A
WooCommerce Subscriptions is a premium extension for WooCommerce which supports recurring payments and subscription-based services and products.N/A
Pricing
WooCommerce Subscriptions
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
WooCommerce Subscriptions
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
WooCommerce Subscriptions
Considered Both Products
WooCommerce Subscriptions
Chose WooCommerce Subscriptions
Stripe subscriptions, PayPal subscriptions, LearnDash. I like that WooCommerce works with multiple payment processors and it makes it easy to remove people from a group or membership if they haven't paid that month.
Chose WooCommerce Subscriptions
We liked that WooCommerce Subscriptions was easier to implement, use, and (slightly) modify over Shopify's subscription model. We can implement and grow Wordpress and WooCommerce (with subscriptions) on our micro-sites fairly quickly and without much long term hassle. The UI is …
Chose WooCommerce Subscriptions
WooCommerce Subscriptions is more robust than Cratejoy in every way but Cratejoy is a prepackaged solution that you don't have to build. If you have the time and patience, WooCommerce Subscriptions is the much better way to go because you would be cutting out the extremely high …
Chose WooCommerce Subscriptions
It's just much better than simply using Stripe or other WordPress payment plugins that only rely on Stripe. We can incorporate non-Stripe supported payment gateways such as PayPal and Amazon Payments which support recurring payments. More options for the user means less …
Chose WooCommerce Subscriptions
I have not used other subscription platforms so it is difficult to say how WooCommerce Subscriptions stacks up against them. We selected WooCommerce Subscriptions because we moved our site over to the Word Press platform. It has been a great plugin and does exactly what we need …
Top Pros
Top Cons
Best Alternatives
WooCommerce Subscriptions
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All AlternativesView all alternatives
User Ratings
WooCommerce Subscriptions
Likelihood to Recommend
8.0
(7 ratings)
Likelihood to Renew
10.0
(1 ratings)
Usability
9.0
(2 ratings)
Support Rating
9.0
(3 ratings)
Implementation Rating
9.0
(1 ratings)
User Testimonials
WooCommerce Subscriptions
Likelihood to Recommend
Automattic
WooCommerce Subscriptions is a solid option for WordPress based eCommerce sites, particularly if you are already using WooCommerce as your eCommerce platform. It works for simple subscriptions, allows for customization in terms of email notifications, pricing, coupons, etc. It obviously would not be a good fit for non-WordPress websites, and it may be too much if all you need are very simple subscription plans.
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Pros
Automattic
  • Ease of ability for customers to purchase a product and choose their re-occurring timelines.
  • Well laid out admin UI to manage orders
  • Fair amount of customizable options within the plugin to suit varying needs
  • Updating the plugin is quick and painless
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Cons
Automattic
  • Better syncing to ActiveCampaign for renewal reminders
  • Make it easier for clients to update their credit cards and have it automatically apply to all subscriptions
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Likelihood to Renew
Automattic
We are very likely to renew our Woo Commerce subscriptions add on. We are dedicated to WordPress and plan to grow our business significantly. Woo Commerce subscriptions enables us to manage and extend our subscription revenue easily. We did not have this a few years ago and we have seen the uplift in revenue from using it!
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Usability
Automattic
I like almost everything about WooCommerce Subscriptions EXCEPT one of the main reasons we started using it has never worked out. When we started this subscription box company, I discovered that it was difficult to track how many of each unique product we needed to order to fulfill subscriptions. In my naivete, I thought it was a simple task . 4 years later, I have recently developed my own custom solution (after learning 5 different programming languages) and I now use the WooCommerce and WooCommerce Subscriptions API to get the data I need from the store en masse. Basically, I offer multiple selections that customers can make as part of their subscriptions. WooCommerce does not offer totals or reports for anything up that is not tracked using a 'variation ID' which you have to manually generate. My products have 80 or so variations per product sometimes and the WooCommerce system was actually a little buggy when I tried setting them all up at once so I gave up. Now I know that without that info, the selections in orders are treated as metadata and handled almost as if they are not relevant to the order
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Support Rating
Automattic
The ticketing system of WooCommerce and WooCommerce Subscriptions is not state of the art. I wish it were an intercom type of support, But I honestly very rarely need support so it's partially a non-issue. Documentation is also very good so it preemptively addresses things that you might typically need support on. One thing I hate about WooCommerce plugins' support MO is that you're always asked to reset to the standard WP theme and deactivate all plugins, which is near impossible to do in a production environment. So their preliminary steps for offering support are highly onerous.
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Implementation Rating
Automattic
It was a smooth and easy implementation for us. Downloaded the add-on and made a few integrations to salesforce and shipstation and we were up and running within a day
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Alternatives Considered
Automattic
WooCommerce Subscriptions is more robust than Cratejoy in every way but Cratejoy is a prepackaged solution that you don't have to build. If you have the time and patience, WooCommerce Subscriptions is the much better way to go because you would be cutting out the extremely high fees that Cratejoy charges per transaction in their marketplace and you would be setting yourself up for growth in the future as you continue to develop your own store.
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Return on Investment
Automattic
  • Increased recurring monthly/yearly revenue
  • Decreased time spent managing billing and subscriptions manually
  • Eliminated manual onboarding time, creating accounts by hand, etc.
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