What users are saying about
16 Ratings
16 Ratings
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Score 7.6 out of 101

Likelihood to Recommend

Zoho Forms

Zoho Forms is very useful in many scenarios. If you want to keep active in requesting information from customers then this software is an excellent alternative. It is very important for us to know the experience of the service offered to our customers. In the same way, this allows us to share these experiences.
Alexis Correa profile photo

Feature Rating Comparison

Survey Content

Zoho Forms
8.7
Changes to live survey
Zoho Forms
8.7
Multiple question types
Zoho Forms
8.7

Survey Logic

Zoho Forms
8.2
Survey logic flexibility
Zoho Forms
8.2

Survey Reporting & Analytics

Zoho Forms
8.9
Response tracking
Zoho Forms
9.4
Data export
Zoho Forms
9.0
Standard reports
Zoho Forms
9.0
Custom reports
Zoho Forms
8.4
Analytics
Zoho Forms
8.6

Survey Administration & Security

Zoho Forms
9.0
Access controls
Zoho Forms
9.0

Survey Distribution

Zoho Forms
8.7
Respondent restrictions
Zoho Forms
8.7

Pros

Zoho Forms

  • Its feature of sending alerts in real time is my favorite feature. Whenever someone fills an inquiry form, I get alert immediately.
  • It has a mobile app also which makes this software usable at anytime and anywhere.
  • It's a cloud based application so users don't need so save anything on their system and they don't need to be dependent on their system. They can access their forms from any system.
No photo available

Cons

Zoho Forms

  • More and better design options would be nice. We keep our forms pretty basic, but maybe this is because some of the other design features seem a bit limited. In thinking about it, even if these features were available, we might stick with a simple form anyway.
  • The template options are okay but would like to see more Lead gen templates. This is something we would definitely look to integrate with our marketing campaigns.
Jon Porreca profile photo

Alternatives Considered

Zoho Forms

None of the above products integrate directly with a powerful CRM such as Zoho CRM. That is the main selling point for me. There is manual entry into your email list if you are not using their product but that is very minor compared to how much less data entry we complete with them funnelling right into our sales process.
No photo available

Return on Investment

Zoho Forms

  • Positive. Initially, we thought that customers would not answer the forms, but most do.
  • Positive. If you really want to improve your service, this is an excellent way to start.
  • Positive. Whenever we have new ideas, we consult with clients.
Alexis Correa profile photo

Pricing Details

Zoho Forms

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$10*

* per month

Zoho Forms Editions & Modules

Edition
Basic$101
Standard$251
Professional$50`1
Free$01
Premium$1001
  1. per month
Additional Pricing Details
Contact support@zohoforms.com to try out our paid plans.

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