What users are saying about
15 Ratings
15 Ratings
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Score 7.7 out of 101

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Likelihood to Recommend

Zoho Forms

Zoho Forms is very useful in many scenarios. If you want to keep active in requesting information from customers then this software is an excellent alternative. It is very important for us to know the experience of the service offered to our customers. In the same way, this allows us to share these experiences.
Alexis Correa profile photo

Feature Rating Comparison

Survey Content

Zoho Forms
8.3
Changes to live survey
Zoho Forms
8.3
Multiple question types
Zoho Forms
8.3

Survey Logic

Zoho Forms
8.0
Survey logic flexibility
Zoho Forms
8.0

Survey Reporting & Analytics

Zoho Forms
8.6
Response tracking
Zoho Forms
9.3
Data export
Zoho Forms
8.8
Standard reports
Zoho Forms
8.8
Custom reports
Zoho Forms
8.1
Analytics
Zoho Forms
8.3

Survey Administration & Security

Zoho Forms
8.6
Access controls
Zoho Forms
8.6

Survey Distribution

Zoho Forms
8.3
Respondent restrictions
Zoho Forms
8.3

Pros

  • Create and customize forms easily.
  • Share forms electronically.
  • Share forms by social networks.
  • Embed forms on a website.
  • You can create forms with digital signatures.
  • Statistical reports.
Alexis Correa profile photo

Cons

  • It has limitations in terms of languages. It can be used in limited languages.
  • It doesn't offer much customization for creating an invoice.
  • They have limited number of templates which sometimes fails to fulfill my requirements in some cases where I need template of specific category.
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Alternatives Considered

Both mentioned services work great and have their own special features but ultimately the integration with the Zoho platform makes Zoho Forms work great for us. Google Forms are similar in they integrate with GApps nicely and are simple to create. Typeform, when evaluated, seemed to include much better design features and piping and logic features to create more intuitive forms however we get these features using Zoho Survey alongside Zoho Forms.
Jon Porreca profile photo

Return on Investment

  • All positive. Zoho Forms is just another tool from the Zoho toolbox that adds value for us.
  • ROI is hard to say since we are a Zoho One user. Providing an amazing customer experience is what we strive for and this tool is part of that customer experience. It may have a small effect within our internal process but it is a customer facing and customer interaction point/application so it is crucial that it performs optimally.
Jon Porreca profile photo

Pricing Details

Zoho Forms

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$10*
1.  per month
Zoho Forms Editions & Modules
Zoho Forms
Edition
Basic
$101
Standard
$251
Professional
$50`1
Free
$01
Premium
$1001
1. per month
Additional Pricing Details
Contact support@zohoforms.com to try out our paid plans.