Item: Zoho Forms
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Zoho Forms is being used by my organization for building client questionnaires, customized entry form creation/web design, and for gathering prospective data. It is being used across the whole organization. It addresses client details needed from every potential contact, Streamlining repetitive tasks such as gathering contact info from prospective clients and customers.

Pros and Cons

Drag and drop method for building forms.
Saving customized forms for later use.

Easier integration between Zoho CRM and Zoho Forms
Pre-filled client info or ways to easily import info to forms from Zoho CRM

Return on Investment

Speeds up the on-boarding process.
Gathers repetitive info quickly and easily.

Alternatives Considered

HubSpot CRM and Google Forms

Zoho Forms is just as good as Google Forms. I believe that ZF is easier to use. I have not used GF as extensively as ZF. I will be evaluating GF in the very near future. I selected ZF mainly because it easily integrates with its own Zoho applications quickly and with very little difficulty.

Other Software Used

Zoho Books, Zoho CRM, Zoho Flow

Likelihood to Recommend

This is great for creating surveys, contact info, and other details. I especially like the duplicate feature. It comes in handy when dealing with more than one client at a time. Sometimes, multiple customers will need to fill out the same form. This is where Zoho Forms shines. The best that I have used so far.

Great for gathering repetitive info and customizable

Overall Satisfaction with Zoho Forms