Zoho Forms - a great suite of tools
September 08, 2025

Zoho Forms - a great suite of tools

Simeon Snow | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Forms

Zoho has a great collection of solutions that work great together, & the Zoho Forms solution is a great feature. I've used many of their other products in conjunction with this. There are a lot of solutions for forms but some can be very costly. Zoho offers free and low cost solutions that have helped in many cases with my own business. I like the signature feature that is hard to find on many of the other form solutions I've searched for & is rare to find. Jotform offers signature solutions but much more costly compared to this. It is easy to create a form, & forms are saved & works great on desktop or mobile for the end user. I would highly recommend.

Pros

  • Ease of use in creating Zoho Forms(drag and drop)
  • Mobile or desktop functionability
  • Signature solutions for Zoho Forms
  • Storage of completed Zoho Forms
  • low or no cost solutions
  • Zoho has a suite of products that works well with each other (one sign in solution for a lot of processes)

Cons

  • I. implementation would be interesting to see
  • Connection to signature pads for in office signing would be a great added feature
  • More integration with other solutions
  • I've used it for data collection for onboarding clients
  • I've used the Zoho Forms for feedback from clients
  • I've used the Zoho Forms to improve services that clients are most interested in.
It is very easy to use & straight forward for a tech or non-tech user. It is very easy to distribute the form & collect data to evaluate. Lots of features to make the form unique or to collect data in many ways (sliders, wheels, more than just typed data entry). Works great on desktop or mobile devices as well.
Zoho Forms I found to be more affordable (free tiers works for many businesses). They offered solutions that fit the need & didn't limit features like some of the other services trying to upsell. Jotform offers a lot more add-on features or widgets and has an interesting platform, but it is much more costly for small businesses.

Do you think Zoho Forms delivers good value for the price?

Yes

Are you happy with Zoho Forms's feature set?

Yes

Did Zoho Forms live up to sales and marketing promises?

Yes

Did implementation of Zoho Forms go as expected?

Yes

Would you buy Zoho Forms again?

Yes

Zoho Forms is great for customer surveys, collection of data, onboarding clients, instances where you need a signature. Might be less appropriate for some businesses depending upon branding messages. Zoho Forms has some disclaimers that appear on forms i.e. not to enter personal information, credit cards, passwords, etc. so depends upon the intent & purposes of the form data collection, whether it would be a solution that would fit every business model.

Zoho Forms Feature Ratings

Survey Format & Appearance ()
Not Rated
10.0
Changes to live survey
10
Multiple question types
10
9.0
Survey logic flexibility
9
9.0
Response tracking
9
Data export
9
Standard reports
9
Custom reports
9
Analytics
9
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
Survey Distribution ()
Not Rated
9.0
Access controls
9

Comments

More Reviews of Zoho Forms

  1. Home
  2. Survey & Forms Building Tools
  3. Zoho Forms Reviews
  4. User Review of Zoho Forms