TrustRadius
https://media.trustradius.com/product-logos/lK/O4/CNSHSZIF3H1S.PNGZohoQuality forms to improve / complement your services2019-02-11T15:09:58.843ZThis software has benefited us in that it helps us receive feedback from our clients or prospects regarding services or new proposals. It allows us to segment business opportunities. In a simple way, we can create and share forms, and it also has some predesigned forms that you can easily customize according to your needs. It also allows us to embed it easily to the website.,Create and customize forms easily.
Share forms electronically.
Share forms by social networks.
Embed forms on a website.
You can create forms with digital signatures.
Statistical reports.,So far I have done well, I have had no problems.
In some cases, I would like to click on one of the registers and send an email.
A good idea would be an integration with Zoho Mail to create templates within the survey.,10,Positive. Initially, we thought that customers would not answer the forms, but most do.
Positive. If you really want to improve your service, this is an excellent way to start.
Positive. Whenever we have new ideas, we consult with clients.,WordPress, Microsoft Power BI, Microsoft 365 Business,Customer SurveysAlexis CorreaZoho Forms and how it works with other Zoho Apps2018-12-01T05:26:23.814ZWe use Zoho Forms within our website and chat software to generate lead forms, as support forms, and as scheduling forms. So Zoho Forms works across our entire organization. Zoho Forms makes it easy to gather info from our customers/leads, and since we integrate Zoho Forms with Zoho CRM, the info collected from our forms is passed on through the correct department and workflows are triggered. It's quite slick actually, and simple!,We use Zoho Forms as somewhat of a Support Ticket system to integrate with our Zoho CRM where we can manage Cases relative to our Deals
We use Zoho Forms inside of our email chat software (Zoho SalesIQ) where warranty claims can be made, which are integrated again with CRM so the correct person is notified inside CRM and can address the claim immediately.
We are using a Zoho Form as an appointment scheduler for product/service demo calls with Potentials/Leads. The form is hosted on our website and it's super simple to setup.,More and better design options would be nice. We keep our forms pretty basic, but maybe this is because some of the other design features seem a bit limited. In thinking about it, even if these features were available, we might stick with a simple form anyway.
The template options are okay but would like to see more Lead gen templates. This is something we would definitely look to integrate with our marketing campaigns.,10,All positive. Zoho Forms is just another tool from the Zoho toolbox that adds value for us.
ROI is hard to say since we are a Zoho One user. Providing an amazing customer experience is what we strive for and this tool is part of that customer experience. It may have a small effect within our internal process but it is a customer facing and customer interaction point/application so it is crucial that it performs optimally.,Google Forms and Typeform,Zoho Survey, Zoho SalesIQ, Zoho Campaigns,Customer Surveys
Research StudiesJon PorrecaEasy and useful source of generating inquiries.2018-11-29T22:48:26.517ZIn my organization my marketing team use Zoho Forms as a marketing tool for our products and services. To collect our customers queries my marketing team create inquiry forms with the help of this tool. It is very easy to collect customers data with the use of this tool. and it works very fast which help us to save our time also.,Its feature of sending alerts in real time is my favorite feature. Whenever someone fills an inquiry form, I get alert immediately.
It has a mobile app also which makes this software usable at anytime and anywhere.
It's a cloud based application so users don't need so save anything on their system and they don't need to be dependent on their system. They can access their forms from any system.,It has limitations in terms of languages. It can be used in limited languages.
It doesn't offer much customization for creating an invoice.
They have limited number of templates which sometimes fails to fulfill my requirements in some cases where I need template of specific category.,8,It helped me to grow my customer base by 50 percent in last 6 months.
It helped me in saving lot of money wastage in PPC(Pay Per Click) and google adsense by giving me unique responses.
New customers who we got through sign up forms added 30% to my last years revenue.,Google Forms,SendPulse, SendGrid Marketing Email, MailChimp, Google Drive, Mailjet, Zoho Campaigns, Sender.net, Google Analytics, Smallpdf, Dropbox,Customer SurveysVerified UserZoho forms, easy way to get what you need2018-03-30T16:35:53.257ZWe use it everywhere on our website as well as in our processes for sales and onboarding new clients. It addresses our need to ask for different information when it comes to our different services as well as products.,Easily linkable to CRM
Easily linkable to website - Wordpress
Clean look online,Customization of colors
Customization of font
Easier to link to Mailchimp
Easier to link to email campaign software in general that is not from ZoHo,7,It comes as a package deal
It is only one module of many, making it good bang for buck
You can use it to do many different things, very versatile,MailChimp and Constant Contact,Zoho Creator, Zoho SalesIQ, MineralTree, Slack, IFTTT,Customer Surveys
Research StudiesVerified User
Unspecified
Zoho Forms
16 Ratings
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