1Centre

1Centre is a Trade Credit Customer Management Platform designed to streamline and optimize credit management processes for enterprises. According to the vendor, this solution caters to businesses of various sizes, with a particular focus on credit managers, sales teams, and finance departments. It is widely utilized across industries such as Food Wholesale, Hospitality, and Beverage, providing tools and features to enhance credit assessment, decision-making, and overall risk management.

Key Features

Instant Visibility: According to the vendor, users can gain real-time visibility into pipelines, credit checks, anti-fraud measures, decisioning processes, sales channels, and experience scores, enabling data-driven decision-making.

Digital Application Forms: The vendor claims that the software offers digital application forms that eliminate paperwork and allow for error correction, simplifying the onboarding process for prospects.

Multi-Factor Credit and Identity Checks: The vendor states that the platform automates credit and identity checks with multiple verification factors, reducing the risk of fraud and ensuring accurate assessment.

Dynamic Decisioning Workflows: The vendor claims that users can configure dynamic decisioning workflows for pricing, data analysis, and credit decisions, tailoring approval hierarchies to match their business needs.

Omni-Channel Solutions: According to the vendor, the platform provides omni-channel solutions to effectively track prospects and direct resources, optimizing customer engagement across multiple channels.

Designed for Flexibility: The vendor states that the software offers intelligent workflows that can adapt to complex business structures, processes, hierarchies, and decision-making requirements, allowing customization of customer experiences and approval workflows.

Fully Compliant: According to the vendor, the platform ensures compliance and risk mitigation through multi-factor automated credit and identity checks, accessing data from credit bureaux, address verification providers, and government databases.

Hassle-Free Implementation: The vendor claims that the platform seamlessly integrates with existing ERP systems and facilitates easy data transfer, offering a user-friendly interface for a quick and seamless onboarding process.

Support: According to the vendor, users receive comprehensive support throughout the implementation process, including a full roll-out plan, live training webinars, check-in calls, and quarterly reviews. In-product chat and email support channels are also available.

Storage: The vendor states that the platform offers fully encrypted data storage on AWS S3, ensuring secure storage of attachments and legal documents, with customers receiving copies of their legal contracts.