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RUN Powered by ADP®

Score9 out of 10

862 Reviews and Ratings

RUN Powered by ADP®

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What is RUN Powered by ADP®?

The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.

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Categories & Use Cases

Media

Screenshot of the RUN Dashboard with the business' key info front-and-center
Screenshot of the payroll interface
Screenshot of access to payroll reports and liability amounts
Screenshot of the RUN Powered by ADP mobile app, used to process payroll on the go
Screenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents

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Screenshot of the RUN Dashboard with the business' key info front-and-center

Top Performing Features

  • Pay calculation

    Pay calculation provides for computation of employee pay with state and federal deductions.

    Category average: 9.1

  • Direct deposit files

    Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.

    Category average: 9.3

  • Off-cycle/On-Demand payment

    Provide employees access to wages accrued during the pay period before the end of the pay cycle.

    Category average: 8.5

Areas for Improvement

  • Support for external payroll vendors

    Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.

    Category average: 7.9

  • Benefit plan administration

    Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.

    Category average: 8.3

  • Reimbursement management

    Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.

    Category average: 8.1

Who Buys & Uses RUN Powered by ADP®

Pros

  • Efficient and accurate payroll processing, including overtime and deductions.
  • Comprehensive tax compliance and automated filing across jurisdictions.
  • Employee self-service portal for independent access to paystubs, W2s, and HR information.

Cons

  • Limited flexibility and customization in reporting functionalities.
  • Inconsistent knowledge levels and long wait times for first-tier customer support.
  • Aggressive and repetitive sales outreach for additional services.

ADP Enterprise powered solutions for the little guy.

Use Cases and Deployment Scope

We are a small company, but compliance and HR demands are size-blind. Having the vast resources available in one portal is crucial to my ability to handle the volume of administrative work. Even something basic like handling payroll is super easy. I get reminders that my deadline is approaching, if payroll is unusually sized, and if I forgot to pay someone who usually gets paid. I also love the HR portal, where background checks are easy and included (for the basic plan). Lastly, employee setup is very easy.

Pros

  • Payroll - running weekly payroll is easy and can be done from anywhere.
  • Reporting - Whether it is PTO or tax forms, reporting is critical. I like the favorites section too, for frequently run reports.
  • Background checks - the basic reporting provides a sense of relief that your new people are okay. It is easy to navigate.

Cons

  • I have said this before. PTO balances should be available right in payroll. I shouldn't have to go to a report to see if someone has enough PTO.
  • It would be nice if there were a system-wide favorites list so that I could easily click on HR apps from the main page.

Return on Investment

  • Run essentially replaces a part-time employee - since I can do what I need on my cell phone whenever I need, I don't need to spend 5 hours a week doing HR and payroll management.

Other Software Used

QuickBooks Desktop Pro, Adobe PhotoShop, Microsoft 365

Great Things About ADP

Use Cases and Deployment Scope

We use ADP for payroll and enrolling new hires into ADP. ADP makes processing payroll easier, taxes are all taken care of, WC audit reports are easy to run and end of year is great as they do all of the reporting. I recommend payroll to all of my contacts.

Pros

  • Payroll
  • WC Audits
  • End of the Year reporting

Cons

  • I haven't seen anything that needs to be improved.

Return on Investment

  • I have more time to manage HR and Safety within the workforce here.

Other Software Used

QuickBooks Desktop Enterprise, QuickBooks Online

I highly recommend ADP RUN

Use Cases and Deployment Scope

We use it for payroll, onboarding, training, helping draft an HR manual, termination, 401K administration, HR advice, timekeeping, managing PTO.

Pros

  • It helps me manage payroll.
  • It helps train and keep track of mandatory training.
  • It manages employees' PTO.

Cons

  • Being able to sign electronic documents with onboarding.
  • Maybe have better customer service.

Return on Investment

  • It saves tremendous time on payroll.

Other Software Used

LinkedIn Recruiter, Bonusly, Indeed Hiring Platform

RUN Powered by ADP® is great

Use Cases and Deployment Scope

We use RUN Powered by ADP® to process payroll, pay payroll taxes, file payroll tax returns, calculate and submit retirement contributions, and provide HR support (employee handbooks, etc.) This helps with all ofthe problem that come with payroll and HR - calculating and payring taxes; calculating and submitting retirement contributions; complying with change in Employee Handbook compliance.

Pros

  • Employee onboarding
  • Calculating payroll and payroll taxes
  • Partnering with an investment company to streamline retirement contributions
  • Helping keep a business compliant with HR requirements

Cons

  • Partnering with additional investment companies for more choices for retirement plans
  • Navigating reports

Return on Investment

  • Hugely positive in time savings when running payroll and submitting retirement contributions

Alternatives Considered

QuickBooks Online

Other Software Used

QuickBooks Online, 8am™ CPACharge, Thomson Reuters CS Professional Suite

Usability

RUN Powered by ADP® Easy to use and implement

Use Cases and Deployment Scope

I use RUN Powered by ADP® for payroll, time keeping, employee information. RUN Powered by ADP® lets me see the time employees are punching in and out. I can quickly run payroll. It offers HR forms and employee onboarding information which I use for all new hires. I use RUN Powered by ADP® each day. I like that I can do a preview of a employees check.

Pros

  • payroll
  • timekeeping

Cons

  • The message center where you have to create a ticket, I just feel like they dont get responded to quick enough
  • I would like to have who to contact for benefits and such readily available, kind of like how the contact button on the bottom of RUN Powered by ADP® has our client ID if we could have the names of our contacts and their email addresses that would be helpful as I tend to misplace them or we get a new rep

Return on Investment

  • The ease of payroll and the ability to make adjustments in the time of the employees has been greatly appreciated
  • It is time consuming trying to locate some reports

Other Software Used

JobBOSS²

Usability