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Top Rated
362 Ratings

RUN Powered by ADP®

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Top Rated
362 Ratings
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Score 7.9 out of 100
45 Ratings
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Score 5.1 out of 100

Likelihood to Recommend

RUN Powered by ADP®

I would definitely recommend RUN [Powered by ADP], and plan to use it myself once I establish my own dental office. The reason is it is simplified and intuitive, and has all the reports I need. I haven't used HR yet, but I'm curious to see how it can help the company. I also like that it shows just how much funds are needed for payroll, and I'm confident that any tax form I need will be found within RUN. I'm also very happy with their customer support, even though right now it takes longer to connect with an agent it has always been worth it, and I love that they give the option to call us back.
Mario Stone | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

I believe the ideal scenario is when you are already using the Intuit family of products and the payroll bolts on to your existing QuickBooks infrastructure. Payroll software products have been around a long time, and this is a very competitive niche. Most of the companies do a good job of filing taxes promptly, reporting W-2 items properly, providing good reports, etc. Where you might really get some extra efficiency and benefit is the fact that the payroll is woven into the accounting system, creating one seamless enterprise solution. Also, where it might be less appropriate is in a really simple use case such as a one person company where there aren't complex fringe benefits to deal with. In that scenario, you can set up the ACH debits directly with the state agency and the IRS and possibly file your own 941, 940, W-2/W-3 and state equivalent forms. Of course, if you're willing to do this and are good with details, you can save yourself some money.
Laurence Sarner | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

RUN Powered by ADP®
7.6
Intuit Online Payroll (discontinued)
7.2
Pay calculation
RUN Powered by ADP®
9.4
Intuit Online Payroll (discontinued)
7.2
Support for external payroll vendors
RUN Powered by ADP®
4.8
Intuit Online Payroll (discontinued)
4.6
Off-cycle/On-Demand payment
RUN Powered by ADP®
9.1
Intuit Online Payroll (discontinued)
8.7
Benefit plan administration
RUN Powered by ADP®
6.8
Intuit Online Payroll (discontinued)
7.0
Direct deposit files
RUN Powered by ADP®
9.3
Intuit Online Payroll (discontinued)
7.3
Salary revision and increment management
RUN Powered by ADP®
7.5
Intuit Online Payroll (discontinued)
7.9
Reimbursement management
RUN Powered by ADP®
6.5
Intuit Online Payroll (discontinued)
8.0

Pros

RUN Powered by ADP®

  • RUN is an unparalleled choice for Payroll Processing. Error free and easy to use. We have tried other services and none can compare.
  • RUN makes generating Payroll Reports for all types of analysis (internal needs, Insurance Audit needs, Accountant needs) an absolute breeze. There is a wide variety of pre-set templates, or a tutorial for creating your own as needed. Intuitive and easy to use.
  • RUN also makes access to my tax filings and tax data a breeze. Reports are easy to find and generate as needed
  • RUN sends critical notifications about all Payroll aspects - I was particularly impressed by a 'pop-up' that noted a paycheck that seemed larger than normal - it makes me feel there is a great double-check feature in place.
Kathy Davis | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

  • Integration with QuickBooks Desktop. This is the key strength of IP... it is a complete, native integration and let's you maintain all employee records and time keeping in QuickBooks
  • Job Costing. Another key differentiation -- some payroll outsources say they do true job costing (by work or item code). Don't believe them. If its' not integrated with your accounting system, you will not get "TRUE" job costing. You can get costs ASSIGNED to jobs (which may be fine), but you won't get item level detail in QuickBooks from anyone but Intuit.
  • Variety of Payment options. Use Direct Deposit or manual checks... or whatever you want. Since its in QB, you can make payments any way you want.
  • Cash Flow. This is both good and bad, but IP will not take taxes out of your bank account until they are due. That's different than some other providers that want assurance that you have the tax payments available at the moment you push "SUBMIT."
David Worrell | TrustRadius Reviewer

Cons

RUN Powered by ADP®

  • You need to be able to put job titles in but you cannot! This is the worst thing missing.
  • More customer service reps to lower wait times would be helpful.
  • Job categories should be able to be entered manually as they rarely match our job's categories.
Raymond DeStefano | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

  • My biggest issue is that they do continue to raise their prices on a regular basis and it makes people feel stuck when there are so many clients already using the system.
  • They do not support roaming employees, so employees that cross over into various tax jurisdictions in one pay period pose a challenge for calculating taxes and pay.
  • The setup can be a bit daunting still if you are not familiar with the system or the various taxes and requirements for reporting.
Jake Douglas | TrustRadius Reviewer

Likelihood to Renew

RUN Powered by ADP®

RUN Powered by ADP® 9.1
Based on 5 answers
RUN is very easy to use and the people at ADP have been extremely helpful and supportive whenever a question arises. They have been able to resolve everything I have brought to their attention.
Anonymous | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

Intuit Online Payroll (discontinued) 10.0
Based on 1 answer
Works perfectly as advertised.Our simple needs are well taken care of.
David Worrell | TrustRadius Reviewer

Usability

RUN Powered by ADP®

RUN Powered by ADP® 9.1
Based on 3 answers
I found it very easy to use, and it completely met my needs. The variety of reports that are available is a great advantage
Anonymous | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

Intuit Online Payroll (discontinued) 3.5
Based on 2 answers
I would rate it a 0. It gets worse and worse all the time. It seems like every time I go into IOP to run a payroll for one of my clients, I have one more problem.
Elizabeth Matter | TrustRadius Reviewer

Support Rating

RUN Powered by ADP®

RUN Powered by ADP® 8.5
Based on 12 answers
Email support can be slow; it can take a few days to hear a response. Support is knowledgeable.Wait times when you call in can get long, but if you call in first thing in the morning, wait times are so much shorter than in the afternoon.
Holly Snell | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

Intuit Online Payroll (discontinued) 4.3
Based on 8 answers
The customer support personnel have always walked me through the steps they need to take to assist me. Never rushed through anything. Always exceptionally thorough, answering all my questions and even sharing my screen visually (I have control, not them). It actually helps me to resolve future issues and questions, if they should arise.
Paula Byrd | TrustRadius Reviewer

Implementation Rating

RUN Powered by ADP®

RUN Powered by ADP® 9.1
Based on 1 answer
Jon Macurak made implementation simple
Lalitha Vadlamani-Simmers | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

RUN Powered by ADP®

I went from RUN to workforce now and see now that it was a very bad decision. I enjoy not having to do things with regard to inputting new hires, etc. I am hoping RUN can adopt the option of sending an email to new hires that allows them to put their own information in similar to what Workforce does.
Hope Sinclair | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

It's a payroll software with decent customer support readily available and direct integration with my accounting tools. This made it a prime fit for me, and made payment and tax reporting relatively simple, and errors readily correctable. It does not have time tracking, and I still believe that this software is overpriced, but it's the best fit for me right now.
Brendon Brown | TrustRadius Reviewer

Return on Investment

RUN Powered by ADP®

  • It is worth the cost knowing that all the taxes are addressed
  • The ability to review reports at any given time gives us access for planning and adjusting as needed.
  • The Run program has allowed us to focus on other important details of starting a new business and not worry about payroll.
Joyce Fox | TrustRadius Reviewer

Intuit Online Payroll (discontinued)

  • Positive: Less of a learning curve to train payroll accountants, as they are already familiar with using Intuit. Also, in general there are a larger pool of candidates who know this system than many of the other "niche" lesser known payroll products.
  • Positive: More options to choose from depending on the level of service needed. For example, there is a Full Service offering if needed. This might apply to an organization that doesn't have the resources available or an internal person who has the time/bandwidth to handle the entire company's payroll. Thus, it is possible to cherry pick the level of service needed depending on the type of company/situation.
  • Positive: Good audit trail. This can be extremely important and cost efficient when a business is going through an external audit by an outside CPA firm and the payroll accounting function is undergoing testing (ie. less time required by the external auditor would likely lower their bill for their services).
Laurence Sarner | TrustRadius Reviewer

Screenshots

Pricing Details

RUN Powered by ADP®

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RUN Powered by ADP® Editions & Modules

Additional Pricing Details

Intuit Online Payroll (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Intuit Online Payroll (discontinued) Editions & Modules

Edition
Core22.50 + $4 per employee1
Premium37.50 + $8 per employee1
Elite62.50+ $10 per employee1
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

RUN Powered by ADP®
8.2
Intuit Online Payroll (discontinued)
4.4

Likelihood to Renew

RUN Powered by ADP®
9.1
Intuit Online Payroll (discontinued)
10.0

Usability

RUN Powered by ADP®
9.1
Intuit Online Payroll (discontinued)
3.5

Support Rating

RUN Powered by ADP®
8.5
Intuit Online Payroll (discontinued)
4.3

Implementation Rating

RUN Powered by ADP®
9.1
Intuit Online Payroll (discontinued)

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