Amdocs Subscription Marketplace

Formerly Amdocs MarketONE

Amdocs Subscription Marketplace is a solution designed to assist service providers, OTTs, and digital consumer-oriented merchants in offering and managing subscriptions. According to the vendor, the product caters to businesses of all sizes, including small, medium, and large enterprises. It is used by professionals and industries such as telecommunications providers, media and entertainment companies, e-commerce businesses, subscription-based service providers, and digital content providers.

Key Features

Subscription Management: Amdocs Subscription Marketplace provides comprehensive capabilities for managing subscriptions, including creation, modification, and cancellation. It supports various subscription models, such as recurring billing, usage-based pricing, and one-time purchases.

Customer Lifecycle Management: Amdocs Subscription Marketplace enables businesses to manage the entire customer lifecycle, from onboarding new customers to handling their preferences and interactions. It offers tools for customer segmentation, personalized offers, and targeted marketing campaigns.

Digital Identity Management: Amdocs Subscription Marketplace includes features for managing user authentication and access control across different platforms. It allows businesses to securely register users, manage logins, and handle password management.

Catalog Management: Amdocs Subscription Marketplace provides robust capabilities for creating and managing product catalogs, including digital content, subscriptions, and packages. It supports flexible product bundling, pricing, and promotion strategies.

Commerce and Billing: Amdocs Subscription Marketplace offers secure commerce and billing functionalities, including payment processing, invoicing, and revenue management. It enables businesses to handle subscription renewals, upgrades, and downgrades.

Analytics and Reporting: Amdocs Subscription Marketplace includes advanced analytics and reporting capabilities, providing businesses with insights into customer behavior, subscription performance, and revenue trends. It offers customizable dashboards, reports, and data visualization tools.

Integration and API Management: Amdocs Subscription Marketplace seamlessly integrates with external systems and APIs, allowing businesses to connect with payment gateways, CRM systems, content providers, and other third-party platforms. It provides API management tools for easy integration and data exchange.

Global Accessibility and Scalability: Amdocs Subscription Marketplace is designed to be globally accessible and scalable, supporting multi-language and multi-currency capabilities. The platform can handle high volumes of transactions and scale according to business needs.

Developer Tools and Customization: Amdocs Subscription Marketplace offers developer tools and customization options, providing a low-code development platform for businesses to build and customize their digital storefronts and user interfaces. It supports the creation of custom workflows, business rules, and extensions.

Security and Compliance: Amdocs Subscription Marketplace prioritizes security and compliance, including robust features to protect customer data and ensure secure transactions. The platform adheres to industry standards and regulations, such as GDPR and PCI-DSS.