Authorize.net helped me build my business
Use Cases and Deployment Scope
I used Authorize.net to process credit card transactions for all clients in my consulting business. I had gotten a referral about them from a colleague who'd used them for years. Fortunately, I don't have receivables. I take payment at the time an appointment is booked . Authorize.net accepts all major credit cards and made the operational side of my business easy. Their monthly reports are very useful to reconcile payments. I found them very responsive to my customer service needs.
Pros
- Tracking monthly business volume
- Tracking clients by volume
- Customer service
Cons
- It was a little difficult to understand some of the settings on my account
- Individual credit cards had different rules and it wasn't always clear why I was charged additional fees.
Likelihood to Recommend
I felt that Authorize.net's employees were knowledgeable and able to answer my questions. When I needed help, I felt the agents took the time to understand what I wanted and provided the solution. They were good at following up from one agent to another.
