Overall Satisfaction with Authorize.Net
Authorize.Net is one of the versatile solution for eCommerce solution. It is one of the oldest one which helps in both as payment gateway as well as card processing. Its helps us in automated recurring bill system, checkout process, managing customer information etc. It helps us build our virtual point of sale terminal. In our organization we used it for capturing cards and it is very easy to search customer transactions and reports.
- payment gateway
- multi currency
- anti fraud management
- checkout process
- card processing
- High price
- reporting
- separate merchant account requirement
- customer support
- Reliable
- payment gateway
- checkout processing
- customer information
- easy search options
- increased customer
- card processing made easy
- checkout processing
- managed customer data
- easy searching and reporting
- Stripe
Authoize.Net is the best solution for small businesses. Flat rate pricing with no setup charges. Online customer support and has a huge knowledge database. Recurring billing was a big plus for us.
Do you think Authorize.net delivers good value for the price?
Yes
Are you happy with Authorize.net's feature set?
Yes
Did Authorize.net live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Authorize.net go as expected?
Yes
Would you buy Authorize.net again?
Yes
Using Authorize.Net
9 - Our help desk team, operations team, business team, marketing team and technical team are using it for there specific function. Help desk tea is using to facilitate or solving first hand complain by the customer. Operations and business team is using for their stats, reports etc. Technical team is for any enhancement or technical glitch.
3 - For customer support and guidance you don't have to be technical. Authorize.Net is quite easy regarding its interface or storing / utilization of customer information and searching for any particular detail for customer / transaction.
- customer and bill information storage
- reporting
- searching bill or customer details
- we are pleased to find that Authorize.Net has nearly all major credit card handling
- we are able to automate reporting for our business users
- More user friendly interface to search transaction
Evaluating Authorize.Net and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
Ease of use and simple interface.
If I have to evaluate again I will be preferring Authorize.Net over any other tool. It is the most simple and secure payment system we worked on and integration with API is piece of cake.