Authorize.net helped me build my business
October 22, 2025

Authorize.net helped me build my business

MaryLee Trettenero | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Authorize.net

I used Authorize.net to process credit card transactions for all clients in my consulting business. I had gotten a referral about them from a colleague who'd used them for years. Fortunately, I don't have receivables. I take payment at the time an appointment is booked . Authorize.net accepts all major credit cards and made the operational side of my business easy. Their monthly reports are very useful to reconcile payments. I found them very responsive to my customer service needs.

Pros

  • Tracking monthly business volume
  • Tracking clients by volume
  • Customer service

Cons

  • It was a little difficult to understand some of the settings on my account
  • Individual credit cards had different rules and it wasn't always clear why I was charged additional fees.
  • My business grew between 8% - 15% each year
  • My customers (over 2000) were pleased with my payment service/ ease of use / professionalism
  • The reports helped me stay organized and on top of my finanicals. I can't quantify how much that brought in but overall definitely a time saver.
Except for some of the back of the house issues with settings the overall usability was great.

Do you think Authorize.net delivers good value for the price?

Yes

Are you happy with Authorize.net's feature set?

Yes

Did Authorize.net live up to sales and marketing promises?

Yes

Did implementation of Authorize.net go as expected?

No

Would you buy Authorize.net again?

Yes

I felt that Authorize.net's employees were knowledgeable and able to answer my questions. When I needed help, I felt the agents took the time to understand what I wanted and provided the solution. They were good at following up from one agent to another.

Authorize.net Feature Ratings

Fraud Detection
9
API or SDK
9
Recurring Payment Support
9
Global Support
Not Rated
Payment Form Acceptance
Not Rated

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