Authorize.net helped me build my business
Overall Satisfaction with Authorize.net
I used Authorize.net to process credit card transactions for all clients in my consulting business. I had gotten a referral about them from a colleague who'd used them for years. Fortunately, I don't have receivables. I take payment at the time an appointment is booked . Authorize.net accepts all major credit cards and made the operational side of my business easy. Their monthly reports are very useful to reconcile payments. I found them very responsive to my customer service needs.
Pros
- Tracking monthly business volume
- Tracking clients by volume
- Customer service
Cons
- It was a little difficult to understand some of the settings on my account
- Individual credit cards had different rules and it wasn't always clear why I was charged additional fees.
- My business grew between 8% - 15% each year
- My customers (over 2000) were pleased with my payment service/ ease of use / professionalism
- The reports helped me stay organized and on top of my finanicals. I can't quantify how much that brought in but overall definitely a time saver.
Do you think Authorize.net delivers good value for the price?
Yes
Are you happy with Authorize.net's feature set?
Yes
Did Authorize.net live up to sales and marketing promises?
Yes
Did implementation of Authorize.net go as expected?
No
Would you buy Authorize.net again?
Yes

Comments
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