TrustRadius Insights
Users of BackupAssist have been relying on the software for several years, and they are consistently pleased with its performance. One key …
Starting at $39.90 per year
View PricingOverview
Recent Reviews
Leaving a review helps other professionals like you evaluate Cloud Management Platforms
Be the first one in your network to review BackupAssist, and make your voice heard!
Get StartedPricing
BackupAssist WFH
$39.90
Cloud
per year
BackupAssist Classic
$279
Cloud
per year
BackupAssist ER
$399
Cloud
per year
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is BackupAssist?
BackupAssist Features
- Supported: Backup Scheduling
- Supported: Cloud Backup
- Supported: Encryption
- Supported: Remote Server Options
- Supported: Secure Data Storage
- Supported: Web Access/Restoration
- Supported: Disaster Recovery
- Supported: Bare-Metal Restore
BackupAssist Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Windows |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of BackupAssist have been relying on the software for several years, and they are consistently pleased with its performance. One key use case is the easy backup of servers to a NAS device in another building, providing an additional layer of data protection. The backups run smoothly and users receive detailed reports via email after each backup, ensuring they have visibility into the process and can verify its success.
Another important use case is the quick and straightforward file restoration process offered by BackupAssist. Users have found it helpful in recovering files, including critical tax information, with ease. While bare metal restores have not been tested, the software's regular updates and system protection features ensure optimal performance and efficient large backups through incremental backups to NAS and data containers.
BackupAssist also provides peace of mind with its disaster recovery feature, even though it has not been needed yet. This feature, along with the ability to detect and protect against ransomware, adds an extra layer of security for users' data. Additionally, the software's ease of use, compatibility with most systems, and affordability make it a reliable choice for businesses of all sizes.
Overall, BackupAssist serves as a trustworthy solution that ensures data security and easy accessibility when needed. Users appreciate the sense of security knowing that all their files are safely backed up, allowing them to focus on their work without worrying about data loss. With its reliable backup and recovery capabilities, BackupAssist has proven to be an invaluable tool for maintaining important files and recovering deleted data seamlessly.
Reliability and Consistency: Users have consistently praised BackupAssist for its reliability and consistency in backing up servers. Many reviewers have expressed that the software ensures that important data is always protected, providing them with peace of mind.
Ease of Use: The user-friendly interface and intuitive navigation of BackupAssist have been highly appreciated by many customers. They find it easy to set up, use, and find files, making the backup process hassle-free. Some users even describe it as one of the easiest software they have used for their work.
Security Features: Several reviewers have highlighted BackupAssist's focus on security as a major advantage. The ability to run scans for potential ransomware during backups, along with the option to scan for malware before building the backup file, provides an extra layer of protection. Customers feel confident that their backups are not compromised by attacks.
Confusing User Interface: Some users have found the user interface of BackupAssist to be confusing, particularly when setting up rotation schedules for backups. The complexity of navigating the interface has been a common frustration expressed by multiple reviewers.
Lack of Instant Recovery Feature: Several users have mentioned that the absence of an instant recovery feature is a downside of BackupAssist. This limitation has left some customers wishing for a more immediate and seamless recovery process.
Limited Compatibility with Operating Systems: A number of users have expressed disappointment that BackupAssist is only available for Windows servers. This restriction poses challenges for those who primarily use Linux platforms for their small business servers, leading them to seek alternative backup solutions that support their preferred operating systems.