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BambooHR® Reviews and Ratings

Rating: 8.2 out of 10
Score
8.2 out of 10

Community insights

TrustRadius Insights for BambooHR® are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Reporting Capabilities: Users appreciate the strong reporting capabilities of BambooHR. Employees can easily see their balances for both payroll and benefits. Efficient Onboarding & Offboarding Process: Reviewers consistently praise the efficiency and structure of the onboarding and offboarding process, streamlining employee transitions effectively. Some users have specifically highlighted the automated task assignment during these processes as a time-saving feature. User-Friendly UI Design: Customers commend the user-friendly and intuitive UI design, which significantly enhances their overall experience with the HR management system. They particularly value the straightforward navigation that simplifies accessing various functionalities such as reports and employee profiles.

Reviews

256 Reviews

My Views on BambooHR®

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I use it for training, performance reviews. I also like that it helps me keep all of my info up to date. I can find all the info and certificates that I have completed. BambooHR® also let's me know when I having training to complete and it is easy to access.

Pros

  • Keeps track of my training
  • Shows my wage
  • Helps with answers to some questions about my job.
  • I let's me know when I have training to complete.
  • I can access my Performance Reviews.

Cons

  • Logging in can be a nightmare sometimes
  • Authentication does not always work properly with BambooHR®
  • Some certificates take a long time to register on BambooHR®.
  • .

Likelihood to Recommend

It took over 4 months for me to even get into BambooHR® when it came out. Extremely frustrating. BambooHR® has all My info and it is very easy to update my info. I also like that it reminds me of things that need to be completed.

Vetted Review
BambooHR®
1 year of experience

BambooHR® Reviewed

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

It is used to support our personnel files, payroll, health insurance and 401K. We recently moved the company 401K to Fidelity and BambooHR® assisted us with setting up a 180 file feed to support payroll and employee contributions. We also recently set up HSA accounts through the portal as this is a new offering to employees and is also set up with the payroll deductions.

Pros

  • It is user friendly
  • It has great reports for payroll
  • It is easy for employees to see all their information in one place

Cons

  • BambooHR® does not offer Workers Comp
  • The response time for when a case is submitted is long
  • No dedicated support specialist

Likelihood to Recommend

It is a good platform for companies that would like to house all their employee information in one place. Although, for a large company ie 50+ employees, I think this might be difficult without a PEO which I have yet to see with BambooHR®.

It does allow you to set up your health insurance, 401K and PTO in a user-friendly system that shares well with payroll.

Vetted Review
BambooHR®
1 year of experience

BambooHR conivence under 1 roof

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

BambooHR helps with time off management, HR management, performance reviews, and 1:1's. The main problem it solves for us is having documentation all in one place for these items.

Pros

  • PTO Management
  • documentation of HR meetings/performance reviews
  • Time tracking

Cons

  • Customer support is difficult to reach and get quick responses from
  • pricing isn't upfront
  • Some features lack customization

Likelihood to Recommend

I found BambooHR as a good tool for use with my team in conducting our regular 1:1's. The history of those is easily viewable.

BambooHR

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use BambooHR as our main HRIS tool company wide. We have multiple subsidiaries and are in different countries worldwide. It helps us stay organized and understand the company structure through the org chart. It integrates well with many systems that help us automate tasks that deal with employees and their specific departments.

Pros

  • Integrates well with our Procurement and expense management tools.
  • Clear and detailed Org Chart
  • Easy to use UI and interface

Cons

  • Payroll capabilities
  • Additional features or integrations

Likelihood to Recommend

Great for SMB companies or companies that are growing rapidly. It has been great for us and we love using it. We utilize BambooHR as our enterprise-wide Human Resource Information System (HRIS) to support our multi-subsidiary operations across multiple international locations. The platform enables us to maintain organizational clarity through comprehensive org chart functionality, providing visibility into our global company structure. BambooHR's robust integration capabilities allow us to seamlessly connect with various business systems, automating employee-related workflows and department-specific processes. This integrated approach enhances operational efficiency and ensures consistent HR data management across our organization.

Vetted Review
BambooHR®
5 years of experience

BambooHR® is an attractive tool for small and mid-size companies

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use BambooHR® for HR management and performance reviews. It is our primary employee repository tracking employee data, PTO tracking, compensation and payment information, performance assessments including employee feedback. BambooHR® is also a repository for important files that employees need to access regularly and of course, a great reference for other valuable data like org structure, birthdays, employee tenure and other key data for managers.

Pros

  • Attractive user interface
  • Easy to submit forms
  • Good API integration

Cons

  • The biggest issue is on performance assessments. We are not able to customize the reminder dates so the automated reminder dates shown to people and on the email reminders is often misaligned with our actual internal deadlines. This causes a lot of confusion each review cycle.
  • Also on performance management, there is no way to push feedback to a supervisor for their direct report. The only way is if the manager requests the feedback from you. This limits the opportunity for people to give real time feedback throughout the half.
  • I wish we had a way to track notes from employee 1:1s in BambooHR® so when we do our performance reviews we can track. That may be a module we didn't purchase but it would facilitate more continuous and comprehensive evaluation of people at review time.

Likelihood to Recommend

It works very well for submitting PTO requests and identifying information around personnel matters. I love being able to quickly see how long someone has worked for the company or whether there are upcoming birthdays so I can send a personal note. There are analytics and charts around organizational segmentation that are less valuable for a smaller company like ours.

Vetted Review
BambooHR®
3 years of experience

Bamboo Review- great company

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use it for HR and payroll. Would love to for more features on the hiring and benefit side but overall good for a small company like ours.

Pros

  • Customer Service
  • UI
  • The product is easy to use

Cons

  • Some of the implementations they have the customer handle by only providing a step-by-step article. One of my least favorite things about Bamboo.
  • More intuitive features for their hiring platform

Likelihood to Recommend

They have great customer service and the product is easy to use.

Vetted Review
BambooHR®
3 years of experience

Great First Step into HRIS Systems

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Prior to moving to BambooHR®, we were using a collection of File shares, spreadsheets and none of it was well maintained, updated or accessible to the correct levels. We now use it for all hiring/termination documents, background check, contact data, emergency contact data, pay tracking, employee timekeeping, employee feed back and company policy access. There is probably even more items I am not currently listing.

Pros

  • Clean design
  • Very easy to use
  • Good support

Cons

  • Feature improvement always includes additional charges
  • Some fields/ areas are a little to shallow
  • Would like more depth to augment or add fields.

Likelihood to Recommend

Businesses with probably 5 or more staff up to a few hundred would probably work well here.

Love BambooHR.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

BambooHR keeps our employee data organized and safe while providing a central location for company communications.

Pros

  • Employee Community.
  • Excellent User Interface.
  • Simple data storage.

Cons

  • Signature set up.
  • Form creation.
  • File System.

Likelihood to Recommend

BambooHR is easy for our new employees to learn and adapt while being robust enough for a growing business with the additional features that admins need. The constant upgrades and additional features help our organization grow, and they eliminate the need for additional platforms.

Vetted Review
BambooHR®
4 years of experience

A Reliable Core HR Tool For Business

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We have BambooHR® as our core HR solution and we use it to handle and manage all our HR processes. From hiring to onboarding to talent and performance management, the tool has it all and works perfectly thanks to its AI features. The tool also offers amazing payroll and tracking features and couple with its automation abilities, we greatly save on time and ensures efficiency in our operations. What's more the tool helps us centralize HR data and makes reporting easy.

Pros

  • It centralizes HR data.
  • Handles entire employee journey - from hiring to onboarding to performance management.
  • Comes with great payroll features.
  • Handles performance tracking and time tracking.
  • Improves employee experience.
  • It is an all in one HR solution.

Cons

  • Lacks applicant tracking features.
  • Offers limited customization options.

Likelihood to Recommend

BambooHR® is very ideal for all businesses that needs an all-in-one core HR solution. It makes it easy to manage employee journey from start to end, handles payroll, performance management, time tracking and so much more. You business HR department will benefit immensely if you implement BambooHR®.

A Powerful Customizable and Scalable HR Platform

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use BambooHR as our HRIS and it has been awesome in managing and streamlining our HR functions. It makes functions such as onboarding, managing time-offs, payroll, keeping employee records, and performance management easy. We enjoy using it more so because of the effortless automation of administrative tasks which ensures efficiency. Also, it saves time for the HR staff thanks to AI features that makes handling HR inquiries easy.

Pros

  • Manages employee data/records.
  • Perfomance management is easy.
  • Simplifies hiring and onboarding.
  • Attendance tracking.
  • The employee self-service features works well.
  • Handles business payroll seamlessly.
  • Comes with great features for workforce planning.

Cons

  • Reporting and customization options needs improvement.

Likelihood to Recommend

Whether you are a small or medium sized business, BambooHR is a great solution and perfectly meets business HR needs. From handling payroll, employee management to basics of hiring and onboarding, this product has it all. It meets most if not all business Core Hr functions. It is an ideal HR platform also considering the price point.

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