BambooHR® is an attractive tool for small and mid-size companies
December 22, 2025

BambooHR® is an attractive tool for small and mid-size companies

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BambooHR®

We use BambooHR® for HR management and performance reviews. It is our primary employee repository tracking employee data, PTO tracking, compensation and payment information, performance assessments including employee feedback. BambooHR® is also a repository for important files that employees need to access regularly and of course, a great reference for other valuable data like org structure, birthdays, employee tenure and other key data for managers.

Pros

  • Attractive user interface
  • Easy to submit forms
  • Good API integration

Cons

  • The biggest issue is on performance assessments. We are not able to customize the reminder dates so the automated reminder dates shown to people and on the email reminders is often misaligned with our actual internal deadlines. This causes a lot of confusion each review cycle.
  • Also on performance management, there is no way to push feedback to a supervisor for their direct report. The only way is if the manager requests the feedback from you. This limits the opportunity for people to give real time feedback throughout the half.
  • I wish we had a way to track notes from employee 1:1s in BambooHR® so when we do our performance reviews we can track. That may be a module we didn't purchase but it would facilitate more continuous and comprehensive evaluation of people at review time.
  • We were able to save $16k per year by eliminating our old Performance review system and consolidating into BambooHR®
  • Significant improved onboarding experience for new hires
  • Improved clarity and tracking of data around comp, PTO, etc for managers
The graphic user interface is very colorful and clean and enjoyable to visit. It's a nice mix of style and tone. It keeps the experience light and fun. The navigation is not always intuitive. I sometimes have trouble getting to the right people, especially if they are a 2-step report. Overall, the usability is good.
I have not personally used the reporting functions. Our HR Administrators may be using it directly.
BambooHR® was a great fit for our organization of 75-100 people. We became too big for our small custom MS Access system but not big enough for Workday. Lattice was more of an employee engagement and performance management system and didn't have some of the HR management and API integration we wanted. BambooHR® was robust enough to scale with us and provided the features and functionality we needed.

Do you think BambooHR® delivers good value for the price?

Yes

Are you happy with BambooHR®'s feature set?

Yes

Did BambooHR® live up to sales and marketing promises?

Yes

Did implementation of BambooHR® go as expected?

Yes

Would you buy BambooHR® again?

Yes

It works very well for submitting PTO requests and identifying information around personnel matters. I love being able to quickly see how long someone has worked for the company or whether there are upcoming birthdays so I can send a personal note. There are analytics and charts around organizational segmentation that are less valuable for a smaller company like ours.

BambooHR® Feature Ratings

Employee demographic data
8
Employment history
10
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
7
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
9
Support for external payroll vendors
8
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
7
Balance details
8
View and generate pay and benefit information
9
Update personal information
8
View job history
8
View company policy documentation
7
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
6
Multiple review frequency
8
New hire portal
9
Manager tracking tools
8
Corporate goal setting
6
Individual goal setting
6
Performance tracking
6

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