Blue Yonder Luminate Logistics Reviews and Ratings

Rating: 7 out of 10

Score

7 out of 10

Community insights

TrustRadius Insights for Blue Yonder Luminate Logistics are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

High Customization: Many users have praised RedPrairie for its highly customizable nature, allowing them to meet the diverse customer requirements of their 3PL business. This level of customization has been appreciated by multiple reviewers who have found it useful in tailoring solutions and fulfilling specific customer demands.

Efficient Warehouse Labor Management: The accurate and efficient use of warehouse labor in RedPrairie has been highlighted by several users. Transactions are tracked, and inventory rules are in place to maintain accuracy. Additionally, the sophisticated work queue engine assigns the best tasks to warehouse workers, optimizing their efficiency.

Robust Integration Capabilities: RedPrairie's robust integration layer has been commended by multiple reviewers for its ability to handle data input and output to various hosts and destinations. This feature ensures seamless communication between different systems, enhancing overall operational effectiveness.

Reviews

10 Reviews

Blue Yonder to resolve all your logistics woes!

Rating: 9 out of 10

Incentivized

March 11, 2022

Use Cases and Deployment Scope

The software helps in developing company-specific solutions to typical day-to-day problems in warehousing & logistics as well as helps in making sure that the daily operations are running at optimum levels & no hiccups are faced by the ops team in arranging, sorting & processing the pickups & deliveries. The ability to develop solutions for very specific use cases is a major plus for this service.

Pros

Designing use case specific solutions to warehousing problems.
Ability to mold the current software as per specific client requirements.
Excellent back end and after sale services & support.

Cons

User Interface has too much info at a given time which can be broken down further to reduce clutter.
End-user needs to have more customizable options to design the page as per their comfort.
Changes made can be updated quicker, as of now it takes too much time to reflect the same in live sessions.

Likelihood to Recommend

Blue Yonder Luminate Logistics is very well suited in case you are facing a problem with your warehousing & processing. The service not only helps you in understanding the problem in-depth but also provides multiple solutions & suggests the best possible amongst the same which suits your organization's specific requirements.

Shivom Varadarajan

Business Analyst in Sales at DTDC Express Limited (10,001+ employees)

Vetted Review

4 years of experience

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RedPrarie for the Win!

Rating: 9 out of 10

Incentivized

March 30, 2017

Use Cases and Deployment Scope

RedPrarie is being used across the organization. It is the back of house reporting used with our POS system. It is great because we have several restaurant locations and we are able to aggregate data for one location, the whole company, or a select group of locations. It also helped with metrics by pulling data from various sources for reporting. It also had features that would allow us to update information on the POS as well as add users information for POS access. It also is a time keeping system built in. I guess essentially RedPrarie is more of the backbone to the POS and they could have been swapped out with another vendor, but they seemed to be pretty reliable compared to other companies in this industry.

Pros

Allows access from anywhere
24/7 Support
Reliability

Cons

Compability with newer browsers
Less setup on new machines

Likelihood to Recommend

This is a great system if you are working with a small to global sized company. They are able to handle the bandwidth and seem to be able to suit your needs. They are able to scale quickly. It is nice that you are able to work from almost any location with an internet connection and get fairly updated reporting within the past couple of hours.

Scott Strader

General Manager in Customer Service at Polypore (51-200 employees)

Vetted Review

10 years of experience

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JDA WMS (was RedPrairie): How to complicate simple things.

Rating: 1 out of 10

Incentivized

December 21, 2015

Use Cases and Deployment Scope

It's used across the whole organization and it's supposed to work as a warehouse management system.

Pros

Directed work.
Highly customizable

Cons

Quite user un-friendly database design; DB table names and column names don't give any clue about their purpose.
Data separation is non-effective. This is NOT a software for a 3PL (3rd party logistics company). Multiple clients sharing the same warehouse share tables - such as the Item Master table - without a clear indication of the client's name.
Several different tables for ItemMaster, way too complicated.
System would reject new Items if the Item Color sent via EDI hasn't been codified before the Item Master upload. That is a problem for fashion clients that create many new color codes every season.
Software requires SERVER reboot for every new change in order for the change to be effective. Unacceptable when many clients are on the same server and on a distributed organization.

Likelihood to Recommend

This software doesn't seem the right choice for a 3rd party logistics company with several clients sharing the same warehouses. It is not the right choice for fashion companies that create thousands of new Items and color codes every season. I don't know scenarios where this software can be well suited.

Verified User

Employee in Information Technology (10,001+ employees)

Vetted Review

2 years of experience

RedPrairie is the best tool a distribution team can have in their toolbox to help reinforce their employees and take away obstacles.

Rating: 10 out of 10

Incentivized

December 8, 2015

Use Cases and Deployment Scope

I have used RedPrairie in my last company of 18 years, which was a big box distribution company 1.8 million square feet with 9 other distribution companies and over 1500 stores. RedPrairie was the most positive tool we worked with and it was compatible with all existing tools we were using such as voice pick, RF and pick to light. The simplicity of the program gave us great data to provide our employees with feedback and was easily accepted by my management team. I wish the present company I work for had the chance to see the value of the RedPrairie system compared to the system we are currently using. I have many supervisors and managers that have used RedPrairie in their past experience and agree that it is a very valuable tool for many companies in distribution or any company that needs reliable data to improve process and give employees valuable feedback.

Pros

Provides great and reliable data to give feedback to your employees.
Gives you data to see the true picture on effectiveness in youf production areas.
The tools and reports are endless and can be used by the front line supervisor and the management team to see trend lines on performance and gaps that need to be closed.

Cons

There are not many areas I have seen that need to be improved afher you know the system.
RedPrairie has a big jump over many companies because it is 3D and takes all factors in consideration.
I do not have any thing bad to say about RedPrairie.

Likelihood to Recommend

I have been in big box retail companies for over 30 years and find RedPrairie is one of the biggest tools you can give to your management team to reinforce their staff's hard work and drill down to find any obstacles that get in the employee's way of succeeding in their daily tasks.

Verified User

General Manager in Product Management (10,001+ employees)

Vetted Review

8 years of experience

RedPraire for 3PLs

Rating: 9 out of 10

Incentivized

August 24, 2014

Use Cases and Deployment Scope

We use RedPrairie in our 3PL warehouses in our Distribution Logistics division. We have transportation terminals and other pallet plants that do not use RedPrairie, as they do not require a WMS. RedPrairie is our WMS.

Pros

RedPrairie is very customizable by internal staff. Being a 3PL, we have many different customer requirements. RedPrairie has easily met them all. We try not to customize, as the product works well out of the box. But we do create custom reports and data extracts that customers require. And we can do those modifications ourselves with no RedPrairie support or additional cost.
RedPrairie allows for accurate and efficient use of warehouse labor. Transactions are tracked and rules are in place to keep inventory accurate. RedPrairie has a sophisticated work queue engine that hands out the best piece of work to warehouse workers and allows them to work as efficiently as possible.
RedPrairie has a robust integration layer that allows for data input and output to nearly any host or destination.

Cons

RedPrairie is complicated due to all of the customer requirements. There isn't really a "RedPrairie light" for simple, small customers.
RedPrairie is a client/server application. They are working towards a web interface.

Likelihood to Recommend

The size and scope of the operation is the main question. In a smaller environment, or one that does not require a complex Warehouse Management Solution (WMS), RedPrairie may not be a good fit.

Dan Black

IT Manager in Information Technology at Greatwide Logistics Services (1001-5000 employees)

Vetted Review

7 years of experience

View profile

RedPrairie Review

Rating: 3 out of 10

Incentivized

August 20, 2014

Use Cases and Deployment Scope

RedPrairie is being used at all of our US manufacturing plants warehouses. It helps promote standard work, controls age management and inventory accuracy. With the use of ASNs (Advance Shipment Notifications), receiving and unloading time has decreased. The cycle count feature has increased inventory accuracy.

Pros

Cycle counting--great feature for inventory accuracy.
System directed put-away--system directs driver where to store and put materials away, keeps a warehouse in tip-top shape.
CNZ-Count near Zero, actually set at count at zero, when a bayrow emtys out, prompts fork driver to verify that the bayrow is actually empty by doing a cycle count....great for inventory accuracy!

Cons

Doing wall-to-wall counts and sending to another system, for example SAP. There is no count over-lay to send to SAP, must do manual adjustments in SAP to balance to RedPrairie after an inventory count.
There are NO reports! Everything must be exported to Excel and then reports can be manually created.
Enhancement request process - working with requests from "like Companies" and gathering information to work to THE BEST solution for all
LESS red tape....has gotten ugly since JDA took over!
Inventory Adjustment efficiency to do more than one at a time and via LXE
Line Supply via Directed Work
Easier/cleaner substitution process for outbound orders
Bayrow & pallet consolidation
Yard Trailer Management Report
Shared Yard Management

Likelihood to Recommend

It is more suited for a NON manufacturing site. It may not be the best with integrating with Automated Guided Vehicles (AGVs). Do you have any kind of Wellness Reporting via dashboarding? Do you offer line supply via Directed work? What is your support model?

Verified User

Team Lead in Corporate (5001-10,000 employees)

Vetted Review

5 years of experience

RedPrarie Review

Rating: 8 out of 10

Incentivized

August 13, 2014

Use Cases and Deployment Scope

As a warehouse management system (WMS) system at the warehouse with the advantage of a flexible WMS system.

Pros

Customization - There is a network of consultants outside of RedPraire that can customize it without having to go through the giant
Implementation - There is a network of consultants within and outside of Redprairie that can implement the software
Real Time Orders Processing with EDI, XML integration, Ideal for 24/7 operations

Cons

Needs experienced IT support
Primary focus is on consumer good and retail

Likelihood to Recommend

Ask about IT cost first and IT support second. Also ask about international support if applicable.

Verified User

Consultant in Information Technology (10,001+ employees)

Vetted Review

1 year of experience

Global WMS evaluation for high tech manufacturer

Rating: 7 out of 10

Incentivized

August 12, 2014

Use Cases and Deployment Scope

RedPrairie WMS is one of the WMS solutions used in our global distribution centers. We completed a thorough evaluation of their solutions along with Manhattan Associates, SAP, and Oracle. We were looking for a solution that met the evolving needs for our global business units as well as give us flexibility in changing or consolidation of facilities or 3rd party logistics providers.

Pros

The core WMS has very strong capabilities for the high tech industry and use by 3rd party logistics providers.
The product is highly configurable and scalable for large complex operations.
There is a lot in the core product that can be used with consistent user experience. Other providers have multiple modules that have different user experiences.
A lot of third party logistics providers already use and are comfortable with Red Prairie WMS.

Cons

Their implementation team was unable to provide examples where they successfully executed large scale multi site global deployments. May require strong client team or 3rd party implementation firm to ensure successful deployment and results.
As of 3 years ago, their parcel shipping module was very new and unproven in marketplace.
As of 3 years ago, Red Prairie had limited offering in modules that complement the WMS such as trading partner management and distributed order management. If you truly just need warehouse management capabilities this might not matter. For us, this meant we would need to involve more solution providers or internal development to address supply chain initiatives.

Likelihood to Recommend

Red Prairie WMS and labor management has the functionality needed to optimize a warehouse and could have lower initial and long term cost of ownership. During the selection process, you need to find examples where they've recently implemented companies like yours successfully. Also carefully evaluate and select your project team if you are depending on them for the implementation. If you need broader supply chain capabilities beyond the warehouse, carefully assess vendors capabilities and experience. There was a strong willingness to partner and build out solutions but that comes with a lot of risk to timeline, cost, and long term upgrade path.

Verified User

Executive in Information Technology (10,001+ employees)

Vetted Review

10 years of experience

RP LMS Review

Rating: 1 out of 10

Incentivized

July 31, 2014

Use Cases and Deployment Scope

Rollout in process to all distribution units. The modules were customized for each unit. We implemented the LMS modules for engineered labor standards and payroll determination.

Pros

It is a relatively cheap and basic LMS.
If customization is not required it can be dropped into an operation quickly.
Attractive starter program for organizations with limited engineered labor standards experience.

Cons

Engineered labor standards are very generic and times/elements could be tightened up.
Customization of the programs throws them a curve. logically they are resistant to rewrite what is already written, but meeting the needs of a more sophisticated customer requires greater flexibility and investment.
On site support needs to be more robust. It is dictated up front in the project plan, but needs to be flexible to meet customer needs, based on their demands.
Supervisor level time required to maintain the system (punches, etc) is significant and not a value-add use of their time.

Likelihood to Recommend

In a conventional distribution operation where basic labor standards can be beneficial, RedPrarie's logistics management systems(LMS) may hold value. RP LMS is best if you can live with the package "as-is". Otherwise cost, time of customization, and ongoing cost of maintaining elements of the system, will reduce the value provided. Volume of the operation, a large number of elements input to RP, requirements to share data between different systems, automation, all present challenges that may not make RP LMS a good choice. My recommendation is if using RP, do not mix systems. AKA - if you like RP, buy your LMS, YMS, WMS, etc., from RP.

Todd Craig

Operations Manager at Timken Super Precision (1001-5000 employees)

Vetted Review

1 year of experience

RedPrairie WMS Review

Rating: 5 out of 10

Incentivized

July 30, 2014

Use Cases and Deployment Scope

The RedPrairie Warehouse Management System (WMS) was used by my company's principle US consumer electronics parts warehouse facility in Kent, WA. All incoming parts from foreign countries would arrive at this facility to be inventoried by the RedPrairie WMS and then the parts were picked, packed, & shipped to repair depots, 3rd party servicers, or end users.

Pros

In general, the customer support was adequate. Fortunately, we were large enough to be able to exert pressure on RedPrairie senior management when problem resolution was slow. Due to the uptime criticality of our warehousing operation, we couldn't afford any major delays more than 4 hours because of the order backlog.
The RedPrairie technical staff was knowledgeable. However, our particular WMS system had been highly customized over the years and it did not seem that their support techs had complete understanding of our system configuration. We were forced eventually to seek support from a 3rd party RedPrairie servicer who had originally installed our system.
By and large, the RedPrairie WMS system worked very well and we were able to integrate it with our ERP system.

Cons

RedPrairie had project managers but they didn't seem to have much control or influence in the RedPrairie professional services group.
RedPrairie would not accept customer statement of work (SOW) and were very reluctant to negotiation on terms and conditions. Many hours were spent by our procurement staff in trying to negotiate key issues or deadlines. After awhile, one of our procurement staff refused to deal with RedPrairie SOW or contracts out of sheer frustration.
RedPrairie billing, especially for professional services, was atrocious. No details. No copies of consultant travel receipts. Delayed and incomplete bills.

Likelihood to Recommend

The Warehouse Management System (WMS) system was very good. I just would be very careful in negotiating T&C's on SOWs and contracts, especially focus on getting performance/deadline penalties. I would insist on prompt and accurate billing, especially for any travel expenses. Also, insist that any consultant travel be approved by you in advance, For example, during a pre-installation planning meeting on a Friday, 6-7 unexpected out-of-town RedPrairie associates showed up, stayed the weekend at one the best hotels in the area, went to a gourmet dinner together at a top restaurant; and then presented a bill running thousands of dollars for the air travel, hotel, & meals.

Verified User

Project Manager in Information Technology (10,001+ employees)

Vetted Review

4 years of experience

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RedPrairie WMS Review

Rating: 5 out of 10

Incentivized

July 30, 2014

Use Cases and Deployment Scope

Pros

In general, the customer support was adequate. Fortunately, we were large enough to be able to exert pressure on RedPrairie senior management when problem resolution was slow. Due to the uptime criticality of our warehousing operation, we couldn't afford any major delays more than 4 hours because of the order backlog.
The RedPrairie technical staff was knowledgeable. However, our particular WMS system had been highly customized over the years and it did not seem that their support techs had complete understanding of our system configuration. We were forced eventually to seek support from a 3rd party RedPrairie servicer who had originally installed our system.
By and large, the RedPrairie WMS system worked very well and we were able to integrate it with our ERP system.

Cons

RedPrairie had project managers but they didn't seem to have much control or influence in the RedPrairie professional services group.
RedPrairie would not accept customer statement of work (SOW) and were very reluctant to negotiation on terms and conditions. Many hours were spent by our procurement staff in trying to negotiate key issues or deadlines. After awhile, one of our procurement staff refused to deal with RedPrairie SOW or contracts out of sheer frustration.
RedPrairie billing, especially for professional services, was atrocious. No details. No copies of consultant travel receipts. Delayed and incomplete bills.

Likelihood to Recommend

Verified User

Project Manager in Information Technology (10,001+ employees)

Vetted Review

4 years of experience