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What is BrowserStack?

BrowserStack is a test platform built for developers and QAs to expand test coverage, scale and optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability. BrowserStack states it currently powers over a billion tests a year for customers who include Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web and mobile apps.

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Who Buys & Uses BrowserStack

BrowserStack Reviews

What users are saying about BrowserStack.
View all BrowserStack reviews

Pros

  • Comprehensive cross-browser and cross-platform testing capabilities
  • Extensive variety of real and virtual devices, operating systems, and browser versions
  • Support for automation and integration with tools like Selenium and Appium

Cons

  • Performance issues, including lag and slow load times during live sessions
  • Perceived high and complex pricing structure, especially for smaller teams
  • User interface and dashboard can be rudimentary or overwhelming for new users

A Good Resource for a Global MarketingTech

Incentivized
Wayne TeranView profile
Data Analyst in Marketing at LifeWave (51-200 employees employees)

Use Cases and Deployment Scope

We use it quite often to QA new website features/pages before launch. Our demographic prefers certain devices and browsers, and we want to make sure everything is as smooth as possible before releasing to the masses. We also use it to replicate bugs for troubleshooting, because (of course) we don't have immediate access to every system, device, etc.

Pros

  • Browser Testing
  • Mobile and Desktop Testing
  • System (OS) Testing

Cons

  • UI is a bit busy
  • Other internal products could be promoted less
  • More seats on licenses

Most Important Features

  • Location Settings (VPN)
  • System/Device Testing
  • Automated Testing

Return on Investment

  • Our small team can do more
  • We don't need employees in every region
  • We spend less time bothering developers/IT

Alternatives Considered

Chrome DevTools

Other Software Used

Amplitude Analytics, Google Analytics, Asana

BrowserStack is a great multipurpose testing solution for development teams

Incentivized
Chris TrudeauView profile
Head of Engineering Operations in Information Technology at Informa PLC (10,001+ employees employees)

Use Cases and Deployment Scope

We primarily use the Live, App Live, Accessibility Testing and Percy for testing purposes across our estate. This is segmented across a number of different platforms we support within our support division. We are starting to move more into the testing automation space, however we still use other tools for that purpose.

Pros

  • Excellent live testing to simulate functionality across a variety of devices, operating systems and devices.
  • Good AI capabilities within Percy to help automate visual tests which speeds up QA and regression testing.
  • Provides a variety of testing tools and functionality in one suite of products which makes it easier to manage users and access.

Cons

  • For large organizations, any improvements that can be made to manage licenses and access controls would be helpful.
  • Integrate performance/load testing to replace other tools like Blazemeter.
  • Make it easier to migrate testing frameworks from other applications like TestRail and at a competitive cost.

Most Important Features

  • Live Testing for GeoIP based troubleshooting
  • Percy for visual testing
  • Mobile application testing

Return on Investment

  • Providing a comprehensive tool kit makes it easier to manage efficiently
  • The more we can automate, the more we can tend to future development and improvements

Alternatives Considered

TestRail

Other Software Used

TestRail, Hotjar, Kameleoon, VWO

BrowserStack pocketdynamo Capabilities Constraints and Use Cases

Incentivized
Venkatesh DharmarajView profile
Senior Automation Test Engineer in Engineering at Everi (5001-10,000 employees employees)

Use Cases and Deployment Scope

We primarily use BrowserStack for cross browser testing and cross device & mobile testing.The main business problems which we are addressing using this tool is that we are able to test our application performance on real mobile devices not just emulators and validating the responsiveness and behaviour on different screens.Apart from that we are also able to emulate certain applications in Windows XP emulator( to test the applications running on old IE9 browser for few products of ours)

Pros

  • Provides well set up emulators for mobile testing
  • Provides the complete setup for cross browser testing needs
  • Test locally hosted or staging apps in BrowserStack Local

Cons

  • Can improve the readabality of the UI interface for clear understanding
  • Can include Desktop Automation features
  • Can improve the performance side of the tool for bulk testing
  • Can improve the number of parallel tests which can be carried out in the license plan

Most Important Features

  • Cross browser compatibility
  • All Mobile Emulators supported
  • Test on Real mobile device supported
  • Different version of any browser supported

Return on Investment

  • 75% ROI is achieved using BrowserStack specifically on Mobile testing needs on diferent emulators
  • Cross Browser Testing is also huge positive on ROI front
  • Negative impact is license cost is somewhat on higher end so can provide license to entire team

Alternatives Considered

Katalon

Other Software Used

Postman, Katalon, Playwright

BrowserStack simplifies Cross browser testing with reliable network simulation

Kimberly Casey
Software Engineer in Information Technology at Ozera Group (11-50 employees employees)

Use Cases and Deployment Scope

One of great aspect that I like most from the BrowserStack is solid capability of data access from most browsers. It offers full data analytics of application performance from scratch to the entire lifecycle. The free trial plan gives teams test of advance operation model that drives effective decision-making before full commitment.

Pros

  • Quality checks of application performance.
  • Running tests across various models.

Cons

  • Session time limits prevents successful execution of long tests.
  • The performance has been excellent in the organization.

Most Important Features

  • Multi-tool support for test automations.
  • Instant access to real iOS and Android Devices.

Return on Investment

  • Successful tests have contributed to positive ROI.
  • The automated testing capabilities reduces cost and speeds up the entire testing process with accuracy.

Other Software Used

Snowflake, IBM Process Mining, ClickUp

Allows us to immediately test instead of waiting in a pool queue.

Verified User
Director in Research & Development (11-50 employees employees)

Use Cases and Deployment Scope

We need to use real devices to test our product end-to-end. This is particularly important for the end user who is taking the cognitive evaluation (we sell cognitive assessments and assessment management software). We use BrowserStack real devices to simulate end-to-end tests, ensuring the happy path is covered, and we also run dense grid testing across all devices to ensure full compatibility coverage. If there's a compatibility issue, BrowserStack gives us confidence that it is handled gracefully rather than blowing up in the customer's hands.

Pros

  • It immediately starts a device test, instead of making you wait as part of a 'pool' as Lambda Stack does.
  • It allows tunneling to a local network, so we don't need to expose a public endpoint when testing our local development environment.
  • It has a good variety of devices to choose from.

Cons

  • The documentation needs to improve for browser edge cases, such as "approving permissions automatically". There are several "solutions" posted, none of which worked. I needed to go to Discord to get the real solution.
  • Documentation in general seems to provide answers that are unclear or flaky
  • There needs to be a more reliable way to programmatically choose device, platform, and window size by being able to query a 'plan' endpoint instead of just 'failing the combination.'

Most Important Features

  • Immediate testing programmatically.
  • Video playback of test results.
  • Network traffic logging.

Return on Investment

  • It's stabilized our product (we find the bugs instead of the customers).
  • It decreases the time we manually spend on testing, saving us cycle time/cost.
  • It makes our development team happy because it automates the boring stuff.

Other Software Used

Azure DevOps, Sourcetree, GitHub

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