BrowserStack

Score8.5 out of 10

684 Reviews and Ratings

What is BrowserStack?

BrowserStack is a test platform built for developers and QAs to expand test coverage, scale and optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability. BrowserStack states it currently powers over a billion tests a year for customers who include Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web and mobile apps.

Categories & Use Cases

Media

1 / 6

Most Frequent Users

Top 3 industries using BrowserStack.

Based on HG Insights installation data

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#1 most frequent

Professional, Scientific, and Technical Services

22.8%

1,516 installations of 6,635

“We use it to test Android and iOS applications.”
— Senior Software Developer, Devlandia (Small Businesses)

#2 most frequent

Information

16.4%

1,089 installations of 6,635

“Basically we need the testing on multiple devices as well as helps me using ci cd setup for testing on multiple devices without setting up the environment for it.”
— QA Engineer, Squareboat (Mid-sized Companies)

#3 most frequent

Finance and Insurance

9.3%

617 installations of 6,635

“Obviously, we are saving a lot with the help of this tool.”
— Principal QA Engineer, Alacriti (Mid-sized Companies)

Pros

Extensive variety of real devices and browsers (iOS, Android, desktop)
Comprehensive cross-browser and cross-platform compatibility testing
Automation capabilities for streamlined testing and CI/CD integration

Cons

Frequent performance issues including slow load times and lagging sessions
High and complex pricing structure, especially for larger teams or parallel sessions
Occasional unavailability or slow loading of specific devices

Tugberk Sahinoglu

Senior Software Engineer in Engineering at Unily (501-1000 employees)

Use Cases and Deployment Scope

Test our web application across different browsers and devices. It helps us quickly identify compatibility issues and deliver a consistent user experience.

Pros

Easy access to a wide range of real devices and browsers without maintaining hardware.
Fast and reliable cross-browser testing, making it easy to verify fixes.
Smooth integration with automated testing tools, helping streamline our QA process.

Cons

Improve device availability during peak usage to reduce waiting times.
Speed up session startup and overall test performance.
Provide more detailed logs and debugging information for failed test sessions.

Most Important Features

Access to a wide range real devices and browsers.
Fast and reliable cross-browser testing.
Support for automated testing with CI/CD integration.

Return on Investment

Reduced the time spent on cross-browser testing, improving overall QA efficiency.
Helped identify compatibility issues earlier, reducing production bugs.
Eliminated the need to maintain a large inventory of test devices, lowering infrastructure costs.

Chris Peters

QA Specialist in Quality Assurance at MAG Interactive (51-200 employees)

Use Cases and Deployment Scope

BrowserStack allows us to run automated tests on real devices over the web. It enables us to perform these tests without needing to have any local setup.

They also have manual devices readily available to give developers and testers, in fact anyone in the team, access to a wider range of devices than possible in house. Their service is always on and the newest devices are often available at public launch, allowing you to test before players receive them and find issues.

Pros

Stores tests in the cloud
Integrates with a wide range of other tools
Has a big device cloud

Cons

I would like to see some of the older devices remain available for testing these are often removed way ahead of players actually changing their devices

Most Important Features

Automated testing suite
Being able to review the testing
Access to the device farm

Return on Investment

I would say the ROI is better quality and a single source of testing and tests
I think they have a wide range of tools and some of them are included in the costs by default when they are not relevant

Alternatives Considered

Atlassian Jira

Other Software Used

Slack, ClickUp

Kevin Basset

Founder in Research & Development at Progressier (1-10 employees)

Use Cases and Deployment Scope

I use BrowserStack to test websites and PWAs on different devices and in different browsers. It's an absolutely crucial piece of software for my workflow. Every single time I ship a new feature, it needs to be thoroughly tested and thanks to BrowserStack, I can do that in a few minutes. Without it, I would literally have to buy dozens of phones and tablets.

Pros

Testing on real devices
Wide range of iOS versions available
Most widely-used browser/OS combos are available

Cons

There could be wider range of Android devices available for testing
The software will occasionally fail to load a given device

Most Important Features

Real device testing
Many iOS versions available
All major desktop browsers are testable

Return on Investment

Simply put, I don't have to buy and manage a fleet of devices!

Other Software Used

Microsoft Visual Studio Code, Gravit Designer Pro, Google Gemini

Brian Chan

Branch Operations Lead in Customer Service at East West Bank (1001-5000 employees)

Use Cases and Deployment Scope

Our organization use BrowerStack to stimulate our digital banking. We use this to demonstrate to our customers how that works without using any genuine data of any customers. We find it particularly useful for those elderly who are not familiar with digital devices. The software helps us a lot in promoting our products.

Pros

Showing how to use digital banking step by step
Don't have to worry about using real data

Cons

More user friendly to open accounts
Much easier to start up the application process
Provide demonstrations to first time user

Most Important Features

Ensure data privacy
Platform stimulation
Demonstrating instructions step by step

Return on Investment

Positive ROI

Usability

Ashutosh Kumar

Technical Consultant in Information Technology at Adobe (10,001+ employees)

Use Cases and Deployment Scope

All the TCs are now automated with low code automation which are straight forward test cases and can be easily automated. BrowserStack's Percy is used for visual regression so that time is saved from repeated regression testing and the evidence is stored with day and date which is very easy to access and keep as a prof for QA if anything breaks in future, it acts as the source of truth. BrowserStack live, has all the devices required for cross browser and cross device testing which makes it handy for the QA to test all scenarios in all types of devices. Also if a device specific issue is present its easy to inspect in the device and debug which makes easy for the developer to solve the issue instead of just hit and try the fix. Then the test case management which helps in creating and storing test cases also solves the problem of storing the TCs in excel. This helps a lot in report generation and also managing the TC execution.

Pros

Multi Device Testing
Visual Testing using percy
Test case management
Low code automation

Cons

The BS live is sometimes laggy and slow.
Low code automation has some limitations on dynamic websites on finding locators

Most Important Features

BrowserStack Live
Percy

Return on Investment

BrowserStack is a good tool but employees take some time to adapt which decreases the usability and decreases ROI

Other Software Used

Sinch Mailgun, Microsoft SharePoint, Adobe Experience Platform

BrowserStack

What is BrowserStack?

Categories & Use Cases

Media

Who Buys & Uses BrowserStack

Most Frequent Users

Professional, Scientific, and Technical Services

Information

Finance and Insurance

Most Frequent Users

Small Businesses

Mid-sized Companies

Enterprises

Most Frequent Users

United States of America

India

United Kingdom of Great Britain and Northern Ireland

Most Frequent Users

Engineering

Product Management

Marketing

BrowserStack Reviews

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Use Cases and Deployment Scope

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Most Important Features

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Use Cases and Deployment Scope

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Other Software Used

Use Cases and Deployment Scope

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Most Important Features

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Usability

Use Cases and Deployment Scope

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Most Important Features

Return on Investment

Other Software Used

BrowserStack Alternatives