BrowserStack Reviews and Ratings

Rating: 8.5 out of 10

Score

8.5 out of 10

Community insights

TrustRadius Insights for BrowserStack are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Wide Variety of Devices: Users have expressed gratitude for the extensive selection of real devices available on BrowserStack, including phones, tablets, and desktops. This diverse range allows them to test their applications comprehensively across various platforms.

Parallel Testing Feature: Many users have found the ability to conduct parallel testing on multiple devices simultaneously invaluable. This feature streamlines the testing process and enhances efficiency by enabling simultaneous testing across different device configurations.

Recording Test Sessions: The feature of recording test sessions and capturing screenshots for bug tracking has received high praise from users. It aids in pinpointing and resolving issues efficiently during testing, contributing to a smoother testing experience overall.

Reviews

255 Reviews

BrowserStack pocketdynamo Capabilities Constraints and Use Cases

Rating: 9 out of 10

Incentivized

February 5, 2026

Use Cases and Deployment Scope

We primarily use BrowserStack for cross browser testing and cross device & mobile testing.The main business problems which we are addressing using this tool is that we are able to test our application performance on real mobile devices not just emulators and validating the responsiveness and behaviour on different screens.Apart from that we are also able to emulate certain applications in Windows XP emulator( to test the applications running on old IE9 browser for few products of ours)

Pros

Provides well set up emulators for mobile testing
Provides the complete setup for cross browser testing needs
Test locally hosted or staging apps in BrowserStack Local

Cons

Can improve the readabality of the UI interface for clear understanding
Can include Desktop Automation features
Can improve the performance side of the tool for bulk testing
Can improve the number of parallel tests which can be carried out in the license plan

Likelihood to Recommend

1)Cross browser testing -Best case

2)Real device or emulator testing -Best case

3)Parallel Execution and Integrating well with CI/CD tool -Best case

3)Desktop Automation -Less appropriate

Venkatesh Dharmaraj

Senior Automation Test Engineer in Engineering at Everi (5001-10,000 employees)

Vetted Review

3 years of experience

View profile

Nilesh

Rating: 10 out of 10

Incentivized

January 25, 2026

Use Cases and Deployment Scope

We are running a daily pipeline job for Automation on the mobile BS devices. And sometimes we face a timeout issue during the suite run.

Pros

BrowserStack provides access to many different browsers for testing.
BrowserStack provides access to many different mobile devices for mobile automation testing.

Cons

Not seen any major issue in BS mobile automation.
I haven't seen AI in BrowserStack, which suggests the product needs improvement in this area. Accessibility testing is an area of concern that requires improvement.

Likelihood to Recommend

1. For the daily pipeline run for the regression cycle on both platforms. iOS & Android 2. BS helping running daily pipeline for Evinced automation 3. BS helping run daily for Visual test automation.

Nilesh Kaingade

Wow Automation Specialist in Engineering at NatWest Bank (10,001+ employees)

Vetted Review

5 years of experience

View profile

My journey with BS.

Rating: 9 out of 10

Incentivized

January 20, 2026

Use Cases and Deployment Scope

I am a staff SDET engineer, and we had an issue with not having a centralised place for storing all the test cases. So we contacted the team, obtained licensed versions, and eventually fixed the problem of sharing test cases among all team members. Another issue was that we want tiered licenses for read-only and full usage, so we can cover the entire team in looking into the TCs. It is one of the best tools I have used so far for test case management, with many advanced use cases to support. Had 1-2 basic feature misses as well, but that should not stop anyone from getting this tool.

Pros

Good Test case management.
Well structured access level for full user and read only user.
Good Integration with JIRA and support of many other integrations.
Good AI support as well.

Cons

Duplicating the TC. Its very tedious step for now if we want to do.

Likelihood to Recommend

Tiered structure for full and read-only users. rest I have already mentioned.

Rakesh Sharma

Staff SDET in Quality Assurance at Cint (201-500 employees)

Vetted Review

1 year of experience

Efficient Low Code Automation platform

Rating: 10 out of 10

Incentivized

January 15, 2026

Use Cases and Deployment Scope

We primarily use BrowserStack to automate our workflow processes through the no-code automation feature that it provides. The prompts that we give to generate codes are very much simplified. Also, we use the website test management feature of BrowserStack to test the effectiveness of our website. Our Web Accessibility compliance is also greatly improved with the help of BrowserStack.

Pros

The prompts for the no-code automation is very much simple
It is very much efficient and easier to streamline testing and automation
The simple drag and drop mechanism while creating test platforms is very much useful for us

Cons

Integration with Slack is there, but integration with Microsoft teams is not that great
The dashboards sometimes feel rudimentary which can be improved
More help materials can be introduced to help first time users

Likelihood to Recommend

One of the best use cases for us with BrowserStack has to be the website and browser automation and testing. It is very simple to test our login pages. Also, with the AI-based no-code automation capabilities, the number of errors is greatly reduced, which saves a lot of time and effort for us.

Sushruth Ram

Finance Controller in Finance and Accounting at Ma Foi Strategic Consultants (CIEL HR group) (51-200 employees)

Vetted Review

1 year of experience

A reliable testing partner.

Rating: 8 out of 10

Incentivized

January 13, 2026

Use Cases and Deployment Scope

I am an independent freelance developer. I use BrowserStack almost daily to test my clients websites and apps across devices, browsers and on different operating systems. My clients expect their websites or apps to work perfectly for their users. I make this possible for them with the help of BrowserStack. With BrowserStack I find issues early- like CSS breaking on Safari or a button not working on an older android device etc.

Pros

Many times a website looks fine on Google Chrome but breaks on Safari or Opera browser. BrowserStack makes it easy to open those exact browsers and fix CSS, spacing issues or font issues quickly.
I use BrowserStack to make sure menus, pages, popups and forms behave properly on small screen devices like Mobile Phone or tablets.
I can run test suites across many browsers and devices at the same time. It saves my time.

Cons

During busy hours, real devices feel a bit laggy to connect or respond. It works but it can break the flow when I am in the middle of debugging.
For a new user, User Interface(UI) can feel overwhelming at first because there are lot of options and products in the dashboard.

Likelihood to Recommend

BrowserStack is well suited for cross-browser and cross-device testing. I use it when I want to make sure a website works on Google Chrome, Safari, Opera Browser, Firefox, iOS and Android before handling it to my client.

Verified User

Engineer in Information Technology (1-10 employees)

Vetted Review

4 years of experience

BROWSERSTACK USEFUL TOOL FOR TESTERS

Rating: 8 out of 10

Incentivized

January 9, 2026

Use Cases and Deployment Scope

Well, I used BrowserStack in test functionalities on two platforms, one in website mode, where I test mostly different websites from the company's test environment doing a lot of test cases. The second is a mobile app I used both modes with apk or only in the mobile model testing in both ui ux and functionalities that the client requires.

Pros

giving a very nice range of operating systems and mobile products that the user can use for doing tests
They bring meetings to the QA area to all workers who are interested in testing. You only have to register for the schedule
nice interface for use the tools that they bring

Cons

In testing management mode is a lack of exportation and notification to team members when you want to track the test.
When you are using two or more mobile devices for testing, there is a chance that one phone gets stuck in the middle of the testing.
There are some options in the tools in mobile mode that are not necessarily used or is little complicated to use, like ubication, sometimes it recognizes well anothers no.

Likelihood to Recommend

is very good in testing website MICROSOFT/ MAC and mobile ANDROID and IOS. Maybe there are other functionalities that are new, like test management, when you create more roles, and you want to notify your college is complicated to do and track.

Joseph Jesus Jimenez Sanchez

Manual Tester QA / Profesor in Information Technology at ISIL (201-500 employees)

Vetted Review

5 years of experience

View profile

BrowserStack saves a lot of time and effort in mobile app testing

Rating: 7 out of 10

Incentivized

January 6, 2026

Use Cases and Deployment Scope

In my organization BrowserStack is mostly use for testing purpose, within my team it is used for both android as well as iOS app testing. We do manual app testing on emulators and real devices provided by Browserstack. It has a very wide range of Android devices with different screen sizes and OS versions to cover all testing scenarios.

Pros

It has very wide range of mobile devices available for testing, real devices from all major manufacturer like Samsung, pixel, vivo etc are available on BrowseStack.
We can simulate real world scenario of different network conditions like 2G, 3G, 4G, or 5G internet connecting, making testing more reliable and realistic
Uploading apk files or aab files on BrowserStack is very easy, the user interface is easy to understand

Cons

There is some latency while using the Android and iOS devices, the interaction with the mobile devices has a delay of few milliseconds which feels while doing rigorous testing
BrowserStack lack advanced debugging features, though we have the logs and can see the network calls, but advance features like layout inspector or adding breakpoints on debuggable app builds are missing
Pricing is little high for big team size and more number of parallel sessions.

Likelihood to Recommend

BrowserStack is very well suited when we need to test our app for different devices of different screen sizes and OS versions. As it provides a wide range of real world devices, testing becomes cost effective. But it is not suited for scenarios where you have to test for very long hours, as it is on browser only you may lose connection to the device. It also lacks advance debugging features.

Gaurav Tiwari

Software Development Engineer in Engineering at Swiggy (5001-10,000 employees)

Vetted Review

2 years of experience

Verified on LinkedIn

BrowserStack- Best tool for Browser compatibility testing lab

Rating: 9 out of 10

Incentivized

January 5, 2026

Use Cases and Deployment Scope

We required to test the product for that part we are requiring for different desktops size for responsiveness as well as cross browser compatibility testing for the website before going to live as well as working on the app testing we required the ios of different version with android with different size for that part we are using it for complete testing and helps to cost saving of the purchasing the different types of phone or tablet we can test directly by making the session in it

Pros

Real Devices and Real browser testing-sometime issue comes on the safari browser only not on the simulators showing the errors
Massive Browser and OS Version Coverage for all the versions of browser and operating systems
Tests localhost, internal staging URLs and does not required the live url for testing the products

Cons

Costlier when we are taking it for team members for costing they should think about it and try to make it reduced
Sometime Session Startup Time Can Feel Slow when first time loading the devices as well
Automation Debugging UX Is Weak when automation fails debugging is quite difficult for it

Likelihood to Recommend

For testing part it is best product before going live you can test it in best way like cross browser compatible as well as responsiveness for all the sizes of screens and moreover you can check with multiple version you can know much better in it and it is costlier for startups to use them for teams but they can utilise via single tester to test complete website and provide the reports to developer so they can debug it

Simran Tandon

Full Stack Developer in Engineering at Hubhawks (11-50 employees)

Vetted Review

1 year of experience

One of the very best automation software that I have come across

Rating: 10 out of 10

Incentivized

December 29, 2025

Use Cases and Deployment Scope

We have been using BrowserStack for almost a year now, and it has been great so far. We primarily use BrowserStack to automatically test and check our website login. The entire automation process contains very little to no coding, which is very helpful for me. Complex workflows can be created with ease for webpage automation, which helps us test out our landing pages in a much more effective manner.

Pros

The low code automation worfklow generator saves lot of time for us
Even UI changes can be tested automatically with minimal changes to the workflow
Drag and drop functionalities while creating testing platforms is very good and makes our work more efficient

Cons

The AI Driven self healing functionality sometimes feels lagging and can be made more smoother
Integration with more third party applications needs to be introduced
I feel the number of help documents that are available are very less as it takes more time to get accustomed to the platform

Likelihood to Recommend

We create automation modules with BrowserStack and primarily use it to test our landing pages. One of the best things about this is that we can easily execute the tests in the BrowserStack cloud without any initial setup. This saves a lot of time, effort, and resources for us. Also, cross-browser testing on mobile devices and computer devices is possible, which is very good.

Susang Ramesh

Lead - Product Marketing in Marketing at OJCommerce (201-500 employees)

Vetted Review

1 year of experience

View profile

Test apps and websites on real devices in realtime

Rating: 8 out of 10

Incentivized

December 2, 2025

Use Cases and Deployment Scope

We had problems testing out the applications developed before deployment but with BrowserStack, we do not have that issue anymore as out team can test in realtime. We rely on it for cross browser and cross device testing. This reduced our maintenance cost and also support legacy environments which help us mitigate the issue faced by users using older devices.

Pros

Cross browser and cross platform environment for identifying and resolving issues quickly
Integrates perfectly with selenium and cypress helping with automation tests
Testing locally without setting up complex and dedicated environment

Cons

There can be wait times for popular devices during peak hours
Video recording misframes sometimes when you record high quality videos. It drops frames.
Pricing may feel expensive if you need more parallel sessions and device minutes

Likelihood to Recommend

Its one of the best in market and extremely useful. They deliver exceptional cross device and platform testing on real devices with strong debugging tools. However, i didn’t rate complete 10 because of limitations like higher cost, longer waiting time for devices during peak and occassional system lag. Apart from this, everything is great

Shubhank Shrivastava

Support Analyst at Shipbob (501-1000 employees)

Vetted Review

1 year of experience

Verified on LinkedIn

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Reviews and Ratings

BrowserStack saves a lot of time and effort in mobile app testing

Rating: 7 out of 10

Incentivized

January 6, 2026

Use Cases and Deployment Scope

Pros

It has very wide range of mobile devices available for testing, real devices from all major manufacturer like Samsung, pixel, vivo etc are available on BrowseStack.
We can simulate real world scenario of different network conditions like 2G, 3G, 4G, or 5G internet connecting, making testing more reliable and realistic
Uploading apk files or aab files on BrowserStack is very easy, the user interface is easy to understand

Cons

There is some latency while using the Android and iOS devices, the interaction with the mobile devices has a delay of few milliseconds which feels while doing rigorous testing
BrowserStack lack advanced debugging features, though we have the logs and can see the network calls, but advance features like layout inspector or adding breakpoints on debuggable app builds are missing
Pricing is little high for big team size and more number of parallel sessions.

Likelihood to Recommend

Gaurav Tiwari

Software Development Engineer in Engineering at Swiggy (5001-10,000 employees)

Vetted Review

2 years of experience

Verified on LinkedIn