Allows us to immediately test instead of waiting in a pool queue.
April 05, 2026

Allows us to immediately test instead of waiting in a pool queue.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Team Plus

Overall Satisfaction with BrowserStack

We need to use real devices to test our product end-to-end. This is particularly important for the end user who is taking the cognitive evaluation (we sell cognitive assessments and assessment management software). We use BrowserStack real devices to simulate end-to-end tests, ensuring the happy path is covered, and we also run dense grid testing across all devices to ensure full compatibility coverage. If there's a compatibility issue, BrowserStack gives us confidence that it is handled gracefully rather than blowing up in the customer's hands.

Pros

  • It immediately starts a device test, instead of making you wait as part of a 'pool' as Lambda Stack does.
  • It allows tunneling to a local network, so we don't need to expose a public endpoint when testing our local development environment.
  • It has a good variety of devices to choose from.

Cons

  • The documentation needs to improve for browser edge cases, such as "approving permissions automatically". There are several "solutions" posted, none of which worked. I needed to go to Discord to get the real solution.
  • Documentation in general seems to provide answers that are unclear or flaky
  • There needs to be a more reliable way to programmatically choose device, platform, and window size by being able to query a 'plan' endpoint instead of just 'failing the combination.'
  • Immediate testing programmatically.
  • Video playback of test results.
  • Network traffic logging.
  • It's stabilized our product (we find the bugs instead of the customers).
  • It decreases the time we manually spend on testing, saving us cycle time/cost.
  • It makes our development team happy because it automates the boring stuff.
Prior to BrowserStack, we did a lot of manual testing to ensure our product worked end-to-end. It took up a lot of time and often caused us to miss important details due to testing fatigue. We needed to move towards some kind of automation that supported real devices.
  • Live
  • App Live
  • Automate
  • App Automate
We have tested across several combinations of devices, platforms, and versions to ensure our features are working as expected. We have also used these products to ensure we gracefully handle failure cases, such as old or outdated devices, rather than letting our product blow up in the customer's hands.
We used LambdaTest, but ultimately it didn't work for us because it put us in a queue when we kicked off a testing job instead of starting immediately. Our continuous integration process is managed by Microsoft Azure DevOps, and the pipeline agents it provides have a 60-minute timeout. We need immediate tests instead of flipping a coin, which could cause a false positive failure due to timeouts.

Do you think BrowserStack delivers good value for the price?

Yes

Are you happy with BrowserStack's feature set?

Yes

Did BrowserStack live up to sales and marketing promises?

Yes

Did implementation of BrowserStack go as expected?

Yes

Would you buy BrowserStack again?

Yes

If you need immediate testing (for example, from Azure pipelines agents), use BrowserStack instead of LambdaTest (which makes you wait in a "pool" until the device/platform combo you are querying is accessible). If you don't need your tests to be immediate and prefer a wider range of devices, then use Lambdatest.

Comments

More Reviews of BrowserStack