Name: CandyBar
Author: ReferralCandy

Help Desk

Web and Video Conferencing

Customer Support

Interactive Application Security Testing (IAST)

Development

Audit

Board Management

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Transportation & Logistics

Enterprise

Accounting

Anti-Money Laundering (AML)

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

Application Delivery Controllers (ADC)

Bot Mitigation

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Data Mapping

Data Pipeline

Desktop Management

Desktop Outsourcing

Extended Detection and Response (XDR)

Fraud Detection

Hosted Virtual Desktop

IT Operations Analytics

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

Network Performance Monitoring

Relational Database Management Systems

Smart Contracts

Tape Storage

Vulnerability Management

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Contact Management

Content Management

Contest Management

Digital Asset Management

Email Marketing

Gamification

Marketing Automation

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Multichannel Retail

Presales

Sales

Certificate Lifecycle Management

Database Security

GDPR Compliance

Security

Construction Accounting

Hotel Management

Loan Servicing

Vertical-Specific

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Customers have praised CandyBar's customer service for being responsive and helpful in addressing their questions and concerns during the decision-making process. This has solved a common business problem of providing excellent customer support, which is crucial for building trust and fostering loyalty. Users have reported that they received quick responses that helped them make informed decisions about using the software. By having a helpful customer service team readily available, businesses can ensure that potential customers receive the information they need to confidently choose CandyBar as their loyalty program solution.

Another key use case for CandyBar is the integration of customer databases across different platforms and outlets. Users have noted that this feature has simplified the management of customer information, solving a significant business problem. With CandyBar, businesses no longer need to manually consolidate data from various sources, saving time and effort. By having all customer data in one centralized system, users can easily access and analyze the information to gain valuable insights into their customers' preferences and behaviors. This allows businesses to tailor their marketing strategies and provide personalized experiences, ultimately increasing customer engagement and driving revenue growth.

The functionality provided by CandyBar also eliminates the need for printing loyalty cards, as reported by users. This solves a practical business problem faced by many retailers who struggle with managing physical loyalty cards. With CandyBar, businesses can offer digital loyalty programs where customers simply provide their phone number or email address to earn and redeem rewards. By eliminating the hassle of physical cards, businesses can streamline operations, reduce costs associated with card printing and distribution, and enhance the overall customer experience.

In summary, CandyBar addresses several key business problems by providing responsive customer service, integrating customer databases, and eliminating the need for physical loyalty cards. Users have found these features invaluable in simplifying decision-making processes, streamlining data management, and enhancing overall operations.

Great Customer Support: Multiple users have praised the customer support provided by CandyBar, mentioning that the team has a good attitude and provides fast and concise responses. Some reviewers specifically mentioned Vino, Jelson, and Mardie as being particularly helpful in resolving their issues.

Easy to Use: Several users have highlighted how easy it is to use CandyBar. They appreciate that it can be operated without requiring a special dedicated iPad and can simply be pulled up on the iPad register after ringing out customers. Additionally, they like that customers do not need to download an app to receive credits.

Cost-Effective Option for Small Businesses: Many reviewers have compared CandyBar to other loyalty sites and their current software company and found it to be a cost-effective option for new or small businesses. They appreciate its ease of use and mention that their operations team finds it easy to understand and use.

Slow English to Italian translation: Some customers have mentioned that the translation from English to Italian in CandyBar's communication aspects has been slow and not implemented quickly enough.

Lack of tutorial and setup call: Users have expressed a desire for a tutorial at the start and a setup call with the RC team, as they feel these areas could be improved upon.

Need for better error prevention mechanisms: Several reviewers have highlighted the need for better error prevention mechanisms in CandyBar to avoid human errors and fraudulent transactions. They suggest implementing a POS connection to address this concern.

CandyBar is a cloud-based customer rewards management application designed for small to medium businesses across various industries such as restaurants, salons, cafes, spas, retail stores, pet shops and automotive businesses. The application aims to provide loyalty points to customers on recurring visits that will increase sales and engagement with the business. With CandyBar rewards system, businesses can set up quick reminders to notify customers of their upcoming loyalty point expiry dates and track their orders through the cashier page using mobile devices.

Additionally, the platform provides real-time updates on customer activities while automatically sending feedback requests through custom surveys enabling merchants to take necessary actions in improving visitor engagement. Through CandyBar's referral program feature, customers can refer friends or family members to avail themselves more loyalty rewards thus increasing clientele. Lastly, Candybar comes in a chic interface designed visually appealing replacing traditional paper punch cards making it easier for both parties —the merchant and the consumers—to enhance profitability by drawing repeat clients season after season which results in 67% more revenue spent than new ones.

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

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CandyBar

Customer Loyalty Program Software helps companies manage complex incentive programs in real time. They typically provide a way of identifying loyal customers, understanding their behaviors, and then rewarding them to return to your store or online location.

Customer Loyalty Program

CandyBar Demo

ReferralCandy is a configurable refer-a-friend program that uses email marketing to encourage your customers to tell their friends about your online store. Here’s how it works. After customers make a purchase, they’re given a coupon that can be shared with their friends. When their friends make a purchase, the customer receives a referral reward.

Every ReferralCandy account comes with social media integration, real-time analytics, and a personal referral portal for each customer. ReferralCandy is used by hundreds of retailers across India, North America, Europe and Australia. Customers include Taser, 99designs and Grammy Award nominee Soulja Boy’s Ocean Gang Clothing Line.

ReferralCandy

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Customer Loyalty Program Software

CandyBar

Overview

What is CandyBar?