What TrustRadius Research Says
High Costs and Poor Value
Reviewers consistently express concerns about the high costs associated with CareerBuilder.com. Many describe the pricing as excessive, with subscriptions ranging from hundreds to thousands of dollars. Despite these significant fees, users report minimal to no return on investment, with many failing to secure qualified candidates or make successful hires. However, there are mixed opinions regarding the platform's effectiveness; some users have noted that they experienced an influx of candidates, though these candidates were often unqualified or unsuitable.
Comparison to Competitors
Several users highlight that CareerBuilder.com does not measure up to its competitors, particularly Indeed.com, which is often cited as providing better results at a lower cost. This comparison underscores a perception that the value offered by CareerBuilder is not justified by its pricing structure. While some users have reported positive experiences, these instances appear to be exceptions rather than the rule, contributing to the overall mixed opinion.
Customer Dissatisfaction and Contractual Issues
A common theme among reviews is dissatisfaction with the overall value for money spent. Users feel that the service did not fulfill their expectations, often expressing frustration with the lack of qualified applicants. Additionally, many reviewers mention being locked into long-term contracts, which compounds their dissatisfaction when results do not materialize as promised. This contractual obligation leaves them feeling trapped and financially burdened without corresponding benefits, further contributing to their negative experience with the platform.
