Item: CareerBuilder.com
Rating: 1
Author: Linzee Ciprani

Use Cases and Deployment Scope

We utilize their system in order to locate quality/qualified candidates.

Pros and Cons

Candidate search

Customer service
Onboarding new clients
Managing expectations
Correcting issues
Obtaining candidates for certain jobs which was promised and not delivered upon
Escalation issues to management with no response consistently over 5 months

Return on Investment

In my experience, $600/month for multiple months of not working since Feb 2022- bad ROI, not one hire made.
In my opinion, $600/month with no ROI is a very bad investment for a small business like mine.

WizeHire is one of the most amazing systems I've ever seen. I've continued to share their information with many, and my hope is that they take the hiring world by storm! It's easy to use, they obtain great candidates and many. They're very responsive and always there to help. They care about their clients. I strongly recommend them.

Key Insights

Do you think CareerBuilder.com delivers good value for the price?

Are you happy with CareerBuilder.com's feature set?

Did CareerBuilder.com live up to sales and marketing promises?

Did implementation of CareerBuilder.com go as expected?

Would you buy CareerBuilder.com again?

Other Software Used

WizeHire, ZipRecruiter, Indeed Hiring Platform

Likelihood to Recommend

My company invested in CareerBuilder.com to obtain qualified candidates. We also use another platform that will remain unnamed. I would place similar jobs on both sites and obtain a lot of candidates on the one and none (zero) on CareerBuilder.com. I would consistently reach out to my rep asking for help and clarification. He was actually great (the only good part of my time with them) and would connect me with others that "could" help. The truth is, in my experience, most were rude to me. I would screen share and show the other system that was obtaining candidates versus their zero, and, in my experience, they would tell me that in order to get more people, I would need to move all jobs to them. I would explain that I couldn't do that when I couldn't even obtain a few candidates in their system it would be bad for my business. I had to escalate to a manager who I've been speaking with for a resolution since March 2022, and in my experience, there's no response unless I threatened the company. In my experience, they didn't train us when onboarding. In my opinion, they never cared about their lack of production and I'm over it and wish to make sure others are aware.

Read before using CareerBuilder.com PLEASE

Overall Satisfaction with CareerBuilder.com