Case Status

Case Status is a client service platform designed specifically for law firms. It offers a range of features, including case updates, portal access, automation, appointments, and more, all accessible through a mobile app. The platform caters to law firms of all sizes, from solo practitioners to large multi-office firms. It is utilized by various legal professionals, including attorneys, paralegals, case managers, and law firm teams.

Key Features

Translation Made Easy: According to the vendor, Case Status supports communication in 138 different languages, allowing law firms to communicate with clients in their preferred language. The platform integrates with Google's Neural Machine Translation System to provide accurate translations. Users can type messages and click-to-translate in real-time.

Serve More Of Your Existing Community: Case Status helps law firms overcome language barriers and expand their reach within their local communities. By offering services in multiple languages, firms can cater to clients who struggle with speaking English, potentially driving growth through positive reviews and referrals.

Seamless Text Messaging: Case Status offers a fully integrated texting platform, allowing law firms to communicate with clients via mobile text and multimedia messaging. According to the vendor, text messages are read and responded to quickly, improving communication efficiency and reducing the need for follow-up. The platform enables easy messaging to individual clients or groups, all within a secure and consolidated system.

Case Status University: Law firm teams can benefit from high-quality training and education through Case Status University. The university offers a range of courses, from fundamentals to certifications, designed to empower teams and maximize platform usage. Training resources include on-demand e-learning videos, in-product tutorials, and helpful hints.

Customize How Case Status Works For Your Firm With Our Integration Partners: Case Status seamlessly integrates with a range of case management software and other platforms, allowing law firms to customize and optimize their workflows. Integration partners include popular software like Litify, Clio, and Salesforce, eliminating double entry and creating smooth workflows.