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CentrixOne

CentrixOne

Overview

What is CentrixOne?

CentrixOne is a sales and marketing CRM solution designed to simplify pipeline management, prospecting, and customer relationship management for small and medium-sized enterprises (SMEs). According to the vendor, CentrixOne offers an easy and quick setup, a user-friendly interface, and affordable pricing...

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Recent Reviews

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Easy Integration: Many users have found that CentrixOne has easy integration with other systems, resulting in a small learning curve for …
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Pricing

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Basic

$15

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is CentrixOne?

CentrixOne is a sales and marketing CRM solution designed to simplify pipeline management, prospecting, and customer relationship management for small and medium-sized enterprises (SMEs). According to the vendor, CentrixOne offers an easy and quick setup, a user-friendly interface, and affordable pricing options, making it suitable for SMEs. This versatile solution is utilized by sales and marketing teams, customer service teams, business development teams, as well as consumer services (B2C) and services to businesses (B2B) industries.

Key Features

Centralization of contacts and communications: According to the vendor, CentrixOne allows users to keep all accounts, contacts, leads, opportunities, mailing lists, emails, and texts in one place, providing easy access to all relevant information and streamlining communication processes.

Email integration and marketing automation: The vendor claims that CentrixOne enables users to create sales and marketing campaigns directly within the CRM, utilizing pre-built email templates for professional-looking emails. Additionally, the system offers automation capabilities, allowing for the automation of email campaigns with triggers and timed responses.

Designed specifically for SMBs: CentrixOne is positioned as a solution tailored specifically for small and medium-sized businesses, offering an easy and quick setup for teams, a user-friendly interface for simplified sales routines, and a cutting-edge design for an intuitive experience. The vendor claims that the pricing options are affordable for SMEs.

Track leads and deals pipeline in real-time: According to the vendor, CentrixOne provides users with a comprehensive 360° view of their sales progress, allowing them to monitor their team's work and identify areas for improvement in sales and marketing processes. The system aims to optimize decision-making and time management.

Text message leads and customers: The vendor states that CentrixOne enables users to capture leads' attention with text messages and respond instantly to info requests from their websites. This functionality aims to provide efficient customer service and support, while keeping a record of all SMS communications in the CRM.

Automate sales and marketing tasks: According to the vendor, CentrixOne offers an automation tool that acts as a virtual assistant, allowing users to design customer journeys with triggers and timed responses. This automation capability aims to send personalized messages at the right time, while increasing team productivity and reducing costs.

Customize contact cards with custom fields: CentrixOne allows users to tailor contact cards to their specific needs by adding custom fields for personalized information. The vendor claims that this feature enables users to capture and store relevant data for each contact, ensuring easy access and updates to contact information.

Store presentations, images, and client files: According to the vendor, CentrixOne provides users with the ability to keep all client-related files in one place, allowing for easy storage, organization, and quick reference of presentations, images, and other files.

Customize email campaigns: CentrixOne offers users the ability to create impactful emails with easy drag-and-drop editing, add content to sleek pre-built email templates, and filter email lists to target specific audiences. The vendor claims that users can measure and report on campaign effectiveness with campaign dashboards.

CentrixOne Features

  • Supported: Activity Dashboard
  • Supported: Alerts/Notifications
  • Supported: Calendar/Reminder System
  • Supported: Contact Database
  • Supported: Contact Management
  • Supported: Customizable Fields
  • Supported: Data Import/Export
  • Supported: Document Storage
  • Supported: Email Management
  • Supported: Email Marketing
  • Supported: Forecasting
  • Supported: Interaction Tracking
  • Supported: Lead Capture
  • Supported: Lead Generation
  • Supported: Lead Management
  • Supported: Lead Qualification
  • Supported: Marketing Automation
  • Supported: Mobile Access
  • Supported: Pipeline Management
  • Supported: Referral Tracking
  • Supported: Reporting/Analytics
  • Supported: Sales Pipeline Management
  • Supported: Segmentation
  • Supported: Social Media Integration
  • Supported: Task Management
  • Supported: Territory Management
  • Supported: Workflow Management
  • Supported: Search/Filter
  • Supported: Lead Distribution
  • Supported: Lead Nurturing
  • Supported: CRM
  • Supported: Campaign Management
  • Supported: Sales Reports
  • Supported: Template Management
  • Supported: Third Party Integrations
  • Supported: Calendar Management
  • Supported: Client Management
  • Supported: Communication Management
  • Supported: Document Management
  • Supported: Customer Database
  • Supported: Opportunity Management
  • Supported: Performance Metrics
  • Supported: Customizable Reports
  • Supported: Email Templates
  • Supported: Collaboration Tools
  • Supported: Team Assignments
  • Supported: Audience Targeting
  • Supported: Reminders
  • Supported: Membership Management

CentrixOne Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Easy Integration: Many users have found that CentrixOne has easy integration with other systems, resulting in a small learning curve for users. This allows them to seamlessly connect their existing tools and data with CentrixOne, improving efficiency and reducing the time required to adapt to the new software.

User-Friendly Dashboard: The dashboard menu in CentrixOne is highly appreciated by reviewers for its usefulness in easy navigation and access to important features. With an intuitive design, it enables users to quickly find what they need without unnecessary clicks or confusion, enhancing productivity and user experience.

Effortless Sales Tracking: According to multiple users, CentrixOne makes it easy to track sales performance. Its clear overview of sales per consultant along with the ability to apply filters simplifies the process of monitoring progress and identifying opportunities for improvement. This feature streamlines sales management tasks and helps optimize sales strategies effectively.

Limited Email Integration: Some users have felt that the software does not fully integrate with email, which has been seen as a drawback. This limitation may hinder their ability to seamlessly manage and communicate with contacts through their preferred email platform.

Lack of Intuitiveness: Several users have found the software to be not always intuitive, making it challenging to locate and effectively use certain functionalities. This lack of intuitiveness can lead to frustration and potentially slow down user workflows.

Slow Execution: There have been instances where executing specific commands within the software has taken a significant amount of time. While it is unclear whether this delay is caused by the software itself or the user's network, some users have expressed concerns about its potential impact on their productivity.

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