Name: Chatwork
Rating: 8 (1 reviews)
Author: ChatWork

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Enterprise Resource Planning (ERP)

Interactive Voice Response (IVR)

Enterprise

Accounting

CTRM

Revenue Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

International Payroll

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Data Governance

Data Pipeline

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integration Platform as a Service (iPaaS)

Metadata Management

Network Access Control (NAC)

Network Performance Monitoring

Relational Database Management Systems

Remote Monitoring and Management

Remote Support

Security Validation

Software Defined Storage (SDS)

Solid State Drives

Static Application Security Testing (SAST)

Threat Hunting

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

App Store Optimization (ASO)

Business Card Scanning

Consumer Ratings & Reviews

Content Management

Digital Analytics

Digital Experience Platforms (DXP)

Email Marketing

Event Registration

Marketing Automation

Online Reputation Management

Real-Time Interaction Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Business Caller ID

Professional Services Automation

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Point of Sale

eCommerce

Sales

Microsegmentation

Security

Auto Repair

Building Information Modeling (BIM)

Car Rental

Church Management

Insurance Agency Management

Vertical-Specific

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### Communication Tools
Users have expressed varying opinions on Chatwork's communication tools, particularly in managing messages and conversations. While some users appreciate the ease of sharing files and the simplicity of the interface, others find the lack of thread organization cumbersome and challenging to handle. The ability to track conversations easily is highlighted as a positive aspect, but issues with message organization and notifications have been noted as areas for improvement. Despite some drawbacks, users acknowledge the utility of Chatwork's communication tools for small to medium businesses, emphasizing the importance of efficient team communication.

### Real-Time Messaging
The reviews highlight the exceptional real-time messaging features of Chatwork, with users praising its ability to facilitate instant communication without any disruptions. Users consistently mention the high functionality, versatility, and ease of use of Chatwork's real-time messaging platform. The platform's capability to support video calls with impressive clarity and quality has been a standout feature for many users, enhancing their overall communication experience.

### Video Calls
Reviewers consistently highlight the impressive video call capabilities of Chatwork, emphasizing the high quality and clarity of the video calls. Users appreciate the ease of initiating video calls, the reliability of the connection, and the overall positive experience during video conferences. The consensus among users is that Chatwork excels in providing a smooth and efficient platform for video calls, enhancing communication and collaboration among teams.

### Team Collaboration
Users appreciate Chatwork for its user-friendly interface and effective features that enhance team collaboration. The platform's ability to easily invite team members, start collaborations, and share large files has garnered positive feedback. Additionally, users find that Chatwork streamlines communication during team meetings and calls, making coordination smoother and more efficient.

### File Sharing
Reviewers consistently praise Chatwork's file sharing feature for its ease of use and efficiency in sharing large files. Users appreciate the ability to collaborate seamlessly by sharing files within and outside their teams. Despite some minor drawbacks mentioned, such as occasional slowdowns with a high volume of messages, the overall sentiment leans towards a positive experience with Chatwork's file sharing functionality.

Chatwork is a real-time messaging and collaboration platform designed to enhance communication and foster teamwork within organizations. According to the vendor, it is suitable for companies of all sizes, ranging from small businesses to large enterprises. With its diverse range of features, Chatwork caters to various professions and industries, including project managers, sales teams, marketing teams, customer support teams, and remote and distributed teams.

## Key Features

**Group chat for global teams**: Chatwork provides a platform for real-time group chat, enabling global teams to communicate and collaborate efficiently. Users can create categorized chat rooms for each project or team, facilitating information sharing and easy access to important conversations.

**Replace email with real-time chat messages**: Chatwork aims to replace traditional email communication with real-time chat messages, eliminating the need for lengthy email threads. Users can have conversations and discussions through chat messages, promoting quicker decision-making and problem-solving.

**Make meetings more productive**: Chatwork offers features to make meetings more productive and efficient. Users can have project-specific quick video chats instead of lengthy status updates, allowing for focused discussions and saving time.

**Centralized platform for all communication and collaboration needs**: Chatwork provides a centralized platform for all communication and collaboration needs. Users can upload and store files, documents, and notes within Chatwork, making it easier to access and share important information. Files can be organized by project or topic, improving organization and efficiency.

Intuitive Interface: Users have praised Chatwork for its intuitive interface, with multiple reviewers mentioning that it is easy to understand and navigate. The user-friendly design of the platform has been appreciated by many, making it effortless for users to perform tasks without any confusion or complexity.

Ease of Collaboration: Several reviewers have highlighted the ease of collaboration in Chatwork. Users find it convenient to invite team members, start group chats, and share large files within the platform. This feature has significantly improved team productivity and streamlined communication among colleagues.

High Security Level: The high security level provided by Chatwork has been well-received by users. Reviewers appreciate the confidentiality and privacy offered by the platform, ensuring that their conversations and files are protected. This aspect gives users peace of mind while communicating sensitive information with colleagues or clients.

Confusing User Interface: Multiple users have found the user interface of Chatwork to be confusing and difficult to navigate, making it challenging to perform tasks efficiently. 

Lack of Threaded Conversations: Several users have mentioned the absence of threaded conversations in Chatwork, which causes difficulty in following and organizing conversations.

Limited Search Functionality: Many users expressed a desire for better search functionality within old chats as they find it not easy to find specific messages.

Users have found Chatwork to be a reliable and efficient chat app for team collaboration. With its fast, easy, and user-friendly interface, teams are able to enhance productivity and seamlessly communicate with each other. The software allows every member to provide input and participate in discussions, both within their teams and outside of them. This makes it easy to share files and information, fostering a collaborative environment.

Chatwork serves as a secure platform for communication, offering features like task management and organization within the chat. Users appreciate the ability to track conversations, making it more efficient than relying on email. Additionally, Chatwork's features such as video chat and performance measurement tools contribute to a seamless workflow. The software has proved valuable in improving communication within organizations by enabling real-time chat messages and better organization of information exchanges.

It is particularly beneficial for early-stage startups that rely on group and individual discussions to coordinate their activities. Freelancers also find it helpful in building stronger relationships with clients, leading to long-term customer engagements. While some users feel that certain functions could be improved, Chatwork is generally regarded as cost-effective and convenient for communicating with both internal and external customers. Its intuitive design helps users easily communicate, track projects, and complete tasks efficiently. Furthermore, Chatwork's multi-language capabilities make it ideal for internationally-focused companies with employees worldwide. Overall, the software has proven to be an excellent collaboration system that improves productivity and accountability for diverse work groups.

Basic

Bolste

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Task management software are digital tools that help users manage their day-to-day tasks within their workflows.

Task Management

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TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Chatwork

Overview

What is Chatwork?