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Users have found Chatwork to be a reliable and efficient chat app for team collaboration. With its fast, easy, and user-friendly …
Overview
What is Chatwork?
Chatwork is a real-time messaging and collaboration platform designed to enhance communication and foster teamwork within organizations. According to the vendor, it is suitable for companies of all sizes, ranging from small businesses to large enterprises. With its diverse range of features, Chatwork...
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Product Details
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- Tech Details
What is Chatwork?
Chatwork is a real-time messaging and collaboration platform designed to enhance communication and foster teamwork within organizations. According to the vendor, it is suitable for companies of all sizes, ranging from small businesses to large enterprises. With its diverse range of features, Chatwork caters to various professions and industries, including project managers, sales teams, marketing teams, customer support teams, and remote and distributed teams.
Key Features
Group chat for global teams: Chatwork provides a platform for real-time group chat, enabling global teams to communicate and collaborate efficiently. Users can create categorized chat rooms for each project or team, facilitating information sharing and easy access to important conversations.
Replace email with real-time chat messages: Chatwork aims to replace traditional email communication with real-time chat messages, eliminating the need for lengthy email threads. Users can have conversations and discussions through chat messages, promoting quicker decision-making and problem-solving.
Make meetings more productive: Chatwork offers features to make meetings more productive and efficient. Users can have project-specific quick video chats instead of lengthy status updates, allowing for focused discussions and saving time.
Centralized platform for all communication and collaboration needs: Chatwork provides a centralized platform for all communication and collaboration needs. Users can upload and store files, documents, and notes within Chatwork, making it easier to access and share important information. Files can be organized by project or topic, improving organization and efficiency.
Chatwork Features
- Supported: Mobile Access
- Supported: Collaboration Tools
- Supported: Assignment Management
- Supported: Reporting/Analytics
- Supported: Search/Filter
- Supported: Contact Management
- Supported: Document Management
- Supported: Project Management
- Supported: Real Time Editing
- Supported: Task Management
- Supported: Video Conferencing
- Supported: File Sharing
Chatwork Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Users have found Chatwork to be a reliable and efficient chat app for team collaboration. With its fast, easy, and user-friendly interface, teams are able to enhance productivity and seamlessly communicate with each other. The software allows every member to provide input and participate in discussions, both within their teams and outside of them. This makes it easy to share files and information, fostering a collaborative environment.
Chatwork serves as a secure platform for communication, offering features like task management and organization within the chat. Users appreciate the ability to track conversations, making it more efficient than relying on email. Additionally, Chatwork's features such as video chat and performance measurement tools contribute to a seamless workflow. The software has proved valuable in improving communication within organizations by enabling real-time chat messages and better organization of information exchanges.
It is particularly beneficial for early-stage startups that rely on group and individual discussions to coordinate their activities. Freelancers also find it helpful in building stronger relationships with clients, leading to long-term customer engagements. While some users feel that certain functions could be improved, Chatwork is generally regarded as cost-effective and convenient for communicating with both internal and external customers. Its intuitive design helps users easily communicate, track projects, and complete tasks efficiently. Furthermore, Chatwork's multi-language capabilities make it ideal for internationally-focused companies with employees worldwide. Overall, the software has proven to be an excellent collaboration system that improves productivity and accountability for diverse work groups.
Intuitive Interface: Users have praised Chatwork for its intuitive interface, with multiple reviewers mentioning that it is easy to understand and navigate. The user-friendly design of the platform has been appreciated by many, making it effortless for users to perform tasks without any confusion or complexity.
Ease of Collaboration: Several reviewers have highlighted the ease of collaboration in Chatwork. Users find it convenient to invite team members, start group chats, and share large files within the platform. This feature has significantly improved team productivity and streamlined communication among colleagues.
High Security Level: The high security level provided by Chatwork has been well-received by users. Reviewers appreciate the confidentiality and privacy offered by the platform, ensuring that their conversations and files are protected. This aspect gives users peace of mind while communicating sensitive information with colleagues or clients.
Confusing User Interface: Multiple users have found the user interface of Chatwork to be confusing and difficult to navigate, making it challenging to perform tasks efficiently.
Lack of Threaded Conversations: Several users have mentioned the absence of threaded conversations in Chatwork, which causes difficulty in following and organizing conversations.
Limited Search Functionality: Many users expressed a desire for better search functionality within old chats as they find it not easy to find specific messages.