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CIENCE Sales Development (legacy)

CIENCE Sales Development (legacy)

Overview

What is CIENCE Sales Development (legacy)?

In the legacy Managed Services model, CIENCE provided lead generation services to businesses looking for fast growth by offering multi-channel outbound sales specialization.CIENCE combines research with personalized messaging delivered through multiple channels to create a predictable stream of qualified appointments…

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Recent Reviews

TrustRadius Insights

CIENCE Sales Development has proven to be an invaluable tool for sales and marketing teams in their lead generation efforts. Users have …
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Not a short term ROI generator

7 out of 10
October 26, 2022
We brought Cience in to help launch a B2B Sales Outreach department for our established traditional ecommerce B2C product. It absolutely …
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Terrible Experience

1 out of 10
June 06, 2022
We are launching a new company and product offering free services to build our customer base. Cience was hired to help recruit companies …
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Data forward demand generation

10 out of 10
May 17, 2022
We used CIENCE to help us create an outbound campaign to generate leads for a new product we have just introduced to the market. CIENCE …
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We Love CIENCE!

10 out of 10
February 23, 2022
We utilize CIENCE to help us in following up with leads that we do not have the bandwidth to follow up with properly. We work together to …
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A Trusted Partner

10 out of 10
September 28, 2021
Background: Tevera serves college programs in the helping professions with software and services for field placement, accreditation …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Service Offering Details

What is CIENCE Sales Development (legacy)?

In the legacy Managed Services model, CIENCE provided lead generation services to businesses looking for fast growth by offering multi-channel outbound sales specialization.

CIENCE combines research with personalized messaging delivered through multiple channels to create a predictable stream of qualified appointments for sales teams. The vendor states that to date, they have delivered more than 10's of million leads to over 2,500 clients in over 225 industries.

CIENCE Sales Development (legacy) Screenshots

Screenshot of Leads Dashboard that the CIENCE Team Member works in, daily.Screenshot of An shortlist of partnerships.Screenshot of Activity reports from CIENCE offer a convenient way of keeping up with successes.Screenshot of Each campaign gets its own dedicated, custom-fit landing page.

CIENCE Sales Development (legacy) Videos

Who is CIENCE? Company leadership answers the question.
CIENCE leadership talk about sales specialization.

CIENCE Sales Development (legacy) Supported Products

CIENCE Sales Development (legacy) Availability

GeographyUnited States, Canada, South America, EMEA, APAC
Supported LanguagesEnglish, Spanish, Russian

Frequently Asked Questions

memoryBlue, Belkins, and EBQuickstart are common alternatives for CIENCE Sales Development (legacy).

Reviewers rate IT Service Provider Project Management highest, with a score of 8.6.

The most common users of CIENCE Sales Development (legacy) are from Small Businesses (1-50 employees).

CIENCE Sales Development (legacy) Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)34%
Mid-Size Companies (51-500 employees)33%
Enterprises (more than 500 employees)33%
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Comparisons

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Reviews and Ratings

(51)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CIENCE Sales Development has proven to be an invaluable tool for sales and marketing teams in their lead generation efforts. Users have found success in utilizing the software to research potential customers, schedule high-quality meetings, and handle outreach activities. The thorough research capabilities of CIENCE have been particularly appreciated by users, as it allows them to gather accurate contact information for targeted companies, solving the challenge of finding reliable data. Additionally, the software's flexibility and customization options have given users the ability to tailor their outreach strategies according to their specific needs.

One key use case of CIENCE is running outbound cold email campaigns to generate qualified meetings for account executives. Users have reported impressive open rates for these cold emails, leading to successful appointments with promising prospects. Furthermore, CIENCE helps users follow up with leads, develop email cadences, make phone calls, set up appointments, and coordinate handoffs to sales teams. This streamlines the lead generation process and ensures efficient management of correspondence with leads.

Another important use case is leveraging CIENCE's resources to expand SDR inside sales objectives and benefit sales teams. By utilizing the software's combination of soft-skills and technology applications, users have seen significant improvements in their sales and marketing initiatives. CIENCE assists with market research, processing and qualifying accounts, and generating and managing leads. Its organization, adaptability, and ease of implementation have been highly praised by users.

In summary, CIENCE Sales Development has proven to be a versatile tool that addresses various challenges faced by sales and marketing teams. From lead research and scheduling meetings to running effective outbound campaigns and streamlining lead generation tasks, the software offers a range of valuable use cases that benefit users across different industries.

High-Quality Work: Many users have praised CIENCE for their high-quality work, noting that the team consistently delivers exceptional results. This demonstrates that CIENCE goes above and beyond to provide top-notch service and meet or exceed clients' expectations.

Prompt Communication: Reviewers frequently mention the lightning-fast communication from CIENCE, highlighting their reliability and responsiveness. Clients appreciate that CIENCE is always available to address any concerns or questions promptly, which fosters a strong working relationship based on effective communication.

Expertise in Lead Generation: Several users have commended CIENCE for their expertise in lead generation, emphasizing their wide sector knowledge and access to high-level management contacts. This indicates that CIENCE excels at identifying and targeting key prospects in various industries, resulting in successful outreach campaigns.

Problematic Billing Portal: Reviewers have expressed frustration with the billing portal, stating that it has been problematic and needs improvement in remitting payments efficiently. Some users felt that this issue has caused inconvenience and delays in their payment processes.

Lack of Benchmark Data: Several reviewers have mentioned that CIENCE should provide benchmark data in line with campaign data to improve their offering. This would enable users to better understand how their campaigns are performing compared to industry standards and make more informed decisions.

Inconsistent Lead Quality: A common concern raised by reviewers is the inconsistent quality of leads generated by CIENCE. Some users reported that the leads were not appropriately qualified, resulting in lower budget prospects than expected. This inconsistency can be a challenge for users who rely on high-quality leads for successful sales and marketing efforts.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 10 out of 10
Vetted Review
Verified User
  • CIENCE has a significant background in lead generation, with wide sector expertise.
  • Open access to the highest level of management.
  • A full (and very competent) team who quickly became part of our team - both in terms of research, scripting, and prospect communication (verbal and written).
  • While mostly our responsibility, I would suggest (although they may have this) a different offering based on company stage.
  • The team was very experienced, but some further depth of experience in the affluent sector would be helpful (because we are very early stage).
We partnered with CIENCE at a very early stage and unrelated to them, probably too early. We had prospect definition that was in process and very fluid. What did happen was that we had a partner that worked with us in helping us define the process and lead qualification. There were several iterations along the way that required adjustments and CIENCE was quick to work with us and provided us with complete flexibility, which was critical.
There are too many to list, however once introduced to CIENCE and their capabilities, we selected them as the best choice for us. Access to the senior team at the company, the vast experience(s) of the company and the commitment of a stable team that would work alongside us were all critical considerations. In each case, they bore out to be the right partner for the right time.
I wouldn't change any part of the process - albeit rather counterintuitive. I rely on references from people and companies I know who have similar needs and requirements. We were very fortunate to be introduced at a very early stage to CIENCE. As the old cliche states, "underpromise and over deliver" ensures success - very true in this case.
Yes
Discovery and explanation of our business. Outline of our needs and what CIENCE's capabilities were in meeting those needs. Next step was defining the "logical" prospect or potential member we were looking for and CIENCE's experience in filtering leads (or qualifying) to the extent required. Last was using CIENCE when we began script messaging for our prospects and ensuring that flexibility had to be part of the process - we knew it would be a very iterative process.
Change management was a big part of the implementation and was well-handled
The process outlined was exactly what we were looking for (hand holding before, during and ongoing) and was right on in terms of what we needed for implementation. We were successful in identifying the team from CIENCE who would be dedicated to Manifest and were able to have all levels of both companies involved in the implementation process.
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