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Cloudscene has become an invaluable tool for users in the network services market, providing them with impressive market intelligence and …
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Product Details
- About
- Tech Details
What is Cloudscene?
Cloudscene Features
- Supported: Cataloging/Categorization
- Supported: Incident Management
- Supported: Multi-Channel Distribution
- Supported: Reporting/Analytics
- Supported: Survey Builder
- Supported: Order Management
- Supported: Spend Analysis
Cloudscene Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Cloudscene has become an invaluable tool for users in the network services market, providing them with impressive market intelligence and up-to-date information. Users have found that this platform not only helps them make informed decisions but also optimizes their purchasing management by offering valuable market insights. With Cloudscene, users have experienced a decrease in customer loss due to lacking connectivity since the platform connects them with carriers they didn't previously have a relationship with, thus expanding their fiber assets. Additionally, Cloudscene's collaboration opportunities have bridged the gap for users, enabling them to engage with entities seeking solutions or services. The centralized marketplace provided by Cloudscene has streamlined the process between companies and buyers, making it easier to identify new prospects and partners for both selling and buying. Users appreciate how Cloudscene decreases the time it takes to send multiple proposal requests and allows them to see competitive rates offered by other carriers, including ones they may not have considered before. By entering information on upcoming locations needing internet service into a centralized place, users save time by eliminating the need to reach out to vendors individually for quotes. The extended range of options that Cloudscene presents has expanded users' choices for internet service providers in a given area. Overall, Cloudscene's centralized repository has proven extremely valuable to users, saving them time while providing access to a vast array of contacts and market knowledge.
User-friendly Platform: Many users have found Cloudscene to be a user-friendly platform, allowing them to easily navigate and find suitable network service providers. The intuitive interface and clear layout make it simple for users to compare prices and features of each provider, empowering them to make informed decisions.
Efficient Quoting Process: Several reviewers have praised Cloudscene's quoting process as efficient and time-saving. Users appreciate the feature that allows them to create and send one request to multiple recipients with just one click, streamlining the communication process. Additionally, the ability to download all quotes received into one spreadsheet for review eliminates the need for manual consolidation, saving users valuable time and effort.
Responsive Customer Support: Many users have commended Cloudscene for its responsive customer support. Reviewers mention that their questions are answered in a timely manner, indicating a high level of responsiveness from the support team. This prompt assistance enhances user experience and instills confidence in the platform's commitment to customer satisfaction.
Limited Provider Options: Some users have expressed the desire for more providers in specific regions, as they feel that it would offer them a wider range of options to choose from.
Integration Challenges: A few reviewers mentioned difficulties integrating Cloudscene into other platforms, particularly for those with longstanding relationships with larger carriers. They felt that better integration would improve the overall user experience.
Lack of Target Prices: Several users noted that target prices are typically not provided on Cloudscene, which they see as a disadvantage. This lack of transparency makes it harder for them to make informed decisions about service providers and pricing.