TrustRadius: an HG Insights company

What is Cludo?

Cludo offers an intelligent search solution tailored to enhance websites and marketing efforts, with the goal of ensuring a remarkable visitor experience. With Cludo's site search platform, the user can tailor and extract insights from a website's search capabilities.

Cludo uses an AI chat interface to deliver a richer search experience. Harnessing ChatGPT, the Cludo AI Chat helps to ensure highly accurate and relevant results. Cludo interprets user intent and content to generate relevant and engaging results. By enabling Cludo to only search for chosen content, control over what users can discover is achieved, ensuring accuracy and avoiding off-brand or misleading answers. Cludo’s capability to curate the searchable content empowers visitors to exercise their preferences and choose how they want to explore information, granting them a sense of control over their search experience.

When a visitor enters a query, Cludo's AI Summary feature checks the top three search results that are the most relevant to the query. It then pulls key information from these results and creates a short summary. This summary appears right at the top of the search results, so users can find answers quickly without scrolling or searching further.

Using the Experience Builder, marketers retain full control over the design and customization of the site search and discovery systems built with Cludo. The Experience Builder is a tool that allows users, regardless of their technical skills, to customize and manage their site's search and discovery functions. It is particularly helpful for those who want to quickly modify and implement new search functionalities without relying on extensive technical support.

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