CustoMetrix

CustoMetrix, developed by Assessment+, is a tool designed to assist organizations in developing leaders, engaging employees, managing talent, and excelling in their industries. According to the vendor, CustoMetrix is suitable for companies of all sizes, from small businesses to large enterprises, and is utilized by various professions and industries including Human Resources, Leadership and Management, Organizational Development, Talent Management, Healthcare, Healthcare Systems, Corporations, Leadership Development, and Human Resources.

Key Features

360 Feedback: According to the vendor, CustoMetrix offers a 360 Feedback assessment that provides individuals with insight into how they are perceived by others. The assessment captures responses from co-workers, measuring leadership competencies and identifying strengths and areas for improvement.

Off-the-Shelf Offerings: CustoMetrix provides a range of Off-the-Shelf Instruments, which are fully developed surveys that have been refined over time. According to the vendor, these assessments serve as a starting point for customized assessments or as a cost-effective option for leaders at any level.

Performance Management: The vendor states that CustoMetrix simplifies the performance management process by customizing assessments for specific departments or job functions. Multi-rater assessments gather feedback from subordinates, peers, and managers to provide a comprehensive view of performance.

Improve Your Employee Engagement: CustoMetrix helps organizations improve employee engagement by creating customized assessments that measure existing engagement levels. According to the vendor, the assessments provide access to a personalized dashboard where organizations can review results and action plans.

Team Assessments: According to the vendor, CustoMetrix equips organizations with assessments that evaluate team synergy as a whole or individual team members. The assessments gather feedback from customers, managers, and others impacted by the team to measure critical teamwork behaviors.

Customer Engagement: CustoMetrix helps organizations improve customer engagement by creating personalized surveys that gather feedback from customers. The surveys offer various options including paper, phone, and digital formats, according to the vendor.

Patient Satisfaction: According to the vendor, CustoMetrix offers standardized and customized Patient Satisfaction surveys for healthcare systems. The surveys focus on traits such as empathy, integrity, compassion, and clear communication, which are essential for high-quality care in medical and administrative leaders.

Personality Assessments: CustoMetrix provides personality assessments to help leaders understand themselves, their work style, and how they are perceived by others. According to the vendor, they partner with reputable organizations to offer reliable assessments such as MBTI, DiSC, Hogan, and Gallup's StrengthsFinder.

Customized Pulse Surveys: According to the vendor, CustoMetrix offers quick and inexpensive pulse surveys to check in with employees or customers between full-scale surveys. These surveys provide a snapshot of progress and can also offer additional research and case studies.

Survey Development: CustoMetrix assists in customizing surveys based on an organization's unique needs, whether they have a complete competency model or need guidance. According to the vendor, they have a database of thousands of existing items to choose from and are skilled in wording questions to elicit accurate and honest responses.