TrustRadius: an HG Insights company

What is Dexatel?

Dexatel is an API-first, AI-powered Communications Platform as a Service (CPaaS) designed for secure, scalable, and mission-critical communications. The platform enables businesses to verify users, prevent fraud, send alerts, and deliver omnichannel engagement across global markets.

Core Capabilities


  • User Verification & 2FA (Dexatel Verify): Multi-channel OTP delivery via SMS, Voice, Flash Call, WhatsApp, Viber, Telegram, and Email. Built-in smart routing, adaptive fallbacks, and fraud prevention reduce costs and increase delivery rates.

  • Omnichannel Campaigns (Dexatel Engage): Transactional messages, alerts, and promotions sent through SMS, WhatsApp, Viber, RCS, and Email. Features include personalization, segmentation, scheduling, and real-time analytics for measurable ROI.

  • Messaging Infrastructure (Dexatel Link): Enterprise-grade APIs with carrier-level routing and compliance support for large-scale traffic.

  • Number Intelligence (Dexatel Lookup): Validates numbers, detects risky routes, and optimizes channel selection for both verification and marketing use cases.

Key Benefits

  • Faster onboarding and secure 2FA with adaptive delivery

  • Lower OTP and messaging costs with intelligent routing

  • Higher engagement and conversion through personalized, multi-channel campaigns

  • Enterprise-grade compliance with GDPR and ISO/IEC 27001 certifications


Media

where to track and analyze text message URL clicks with Dexatel to optimize SMS, WhatsApp, and Viber campaigns
the interface to manage SMS, WhatsApp, and Viber chats in one unified inbox to streamline customer communication with Dexatel.
the step-by-step interface to create customer-centric campaigns. Users can personalize messages, attach media, and manage senders and recipients.
the dashboard to monitor campaign performance with real-time analytics and insights. Here, viewers can track spend, delivery rates, and engagement across SMS, WhatsApp, and Viber.

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