TrustRadius: an HG Insights company

What is Dittofeed?

Dittofeed is an open-source alternative to platforms like Klaviyo and Customer.io. It is a self-hostable customer engagement platform that offers a simplified interface for building message templates, customer segments, and customer journeys to automate marketing outreach. Dittofeed has a 1-click deploy, self-hosted option that is MIT-licensed, as well as a cloud-hosted offering.

Media

Screenshot of the Dittofeed journey builder, which is a drag-and-drop GUI for creating messaging automation workflows. Both transactional and marketing messages are supported.
Screenshot of The Dittofeed segment builder, which is a low-code way to create customer segments based on track and identify events.
Screenshot of The Dittofeed template builder that allows users to create MJML, HTML, and low-code message templates for email, SMS, WhatsApp, and Slack.

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Screenshot of the Dittofeed journey builder, which is a drag-and-drop GUI for creating messaging automation workflows. Both transactional and marketing messages are supported.