Name: DoneDone
Price: 5 USD
Author: DoneDone

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Academic Advising

Alumni Management

School Management

Education

Business Intelligence (BI)

Collaboration

Desktop Publishing

Enterprise Legal Management

Meeting Management

Workflow

Enterprise

Accounting

Crypto Asset Management

Merger and Acquisition

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Consulting and Advisory Services

Data Center Virtualization

Fraud Detection

Graph Database

IT Asset Disposal

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Managed Hosting

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Network Traffic Analysis (NTA)

SaaS Management

Security Analytics

Software-Defined WAN

System Monitoring

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Computer-Assisted Translation

Content Management

Contest Management

Customer Journey Mapping

Digital Asset Management

Email Marketing

Headless CMS

Marketing Automation

Press Release Management

Product Information Management (PIM)

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Call Recording

Customer Communication Management

Customer Relationship Management (CRM)

Quote to Cash

eCommerce Analytics

Sales

Camp Management

Clinical Data Management

Dental

Financial Services CRM

Internet of Medical Things

Loan Servicing

Patient Engagement

Warranty Management

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### Project Management
Users generally praise DoneDone's project management capabilities. They appreciate the simplicity and ease of use that the platform offers, allowing for quick adaptation by team members. The customizable features enable teams to tailor the software to their specific project needs, enhancing project organization and collaboration. Users find the reporting and analytics tools valuable for identifying areas of improvement and making informed decisions. While some users suggest improvements such as a summary view of tasks in each stage and enhanced analytics, overall, DoneDone's project management functionality is seen as a strong asset for teams seeking a straightforward and effective project management solution.

### Task Management
Users generally appreciate DoneDone's task management capabilities, finding it to be a valuable tool for organizing and tracking tasks efficiently. The platform's task management features are commended for their ease of use and intuitive design, allowing users to quickly assign, monitor, and update tasks within projects. While some users suggest improvements such as enhanced visibility into task progress and more advanced project management functionalities, overall, DoneDone's task management functionality is seen as a reliable asset for streamlining workflow and enhancing productivity.

### Issue and Bug Tracking
Users generally find DoneDone's issue and bug tracking capabilities to be a strong point. They appreciate the simplicity and user-friendliness of the platform, making it easy to create, assign, and track issues efficiently. However, some users have raised concerns about certain limitations, such as the inability to "claim" an issue upon arrival and the non-uniqueness of issue numbering across multiple projects. Despite these minor drawbacks, the overall consensus leans towards DoneDone being a reliable tool for effectively managing and tracking bugs and issues within projects.

### Ticket and Support Management
The feedback from users regarding DoneDone's ticket and support management capabilities is predominantly positive. Users appreciate the ease of managing support tickets for multiple businesses, the efficiency in handling customer inquiries, and the streamlined process of creating and tracking new tickets. The system's ability to keep teams organized and focused on customer needs is highlighted as a significant benefit. While some users suggest minor improvements such as enhanced filtering options and additional features like a knowledge base integration, overall, DoneDone is praised for its effective ticket and support management functionalities.

### Client and Customer Communication
Users generally praise DoneDone for its strong client and customer communication capabilities. They appreciate the ease of managing support tickets for multiple businesses and the smooth process of involving clients in ticket resolution. The tool's clean UI/UX and efficient ticket support system are highlighted as key factors that contribute to a positive customer communication experience. While some users express a desire for additional features like knowledge bases and enhanced customization options, overall, DoneDone is recognized for its effectiveness in facilitating clear and organized communication with clients and customers.

### Team Collaboration and Assignments
Users consistently highlight DoneDone's team collaboration and assignment features as key strengths of the platform. They appreciate how it streamlines communication among team members, facilitates task allocation, and helps in maintaining focus on project goals. While some users suggest improvements in terms of client visibility and integration with other tools, the overall sentiment leans towards positive experiences with DoneDone's team collaboration and assignments functionalities.

### User Interface and Experience
Users consistently highlight DoneDone's user interface as a standout feature, praising its simplicity and user-friendly design. The clean and intuitive interface allows for easy navigation and quick adoption, making it a preferred choice for those seeking a straightforward and efficient platform. While some users mention a desire for additional customization options, the overall sentiment leans heavily towards the positive aspects of DoneDone's user interface and experience.

### Integration and Customization
Some users appreciate DoneDone's intuitive interface and integrations with email for workflow automation. However, concerns have been raised about the lack of certain integrations, custom fields management, and key features. The need for more native integrations with third-party apps to enhance workflow efficiency has also been highlighted. Additionally, users have pointed out issues with the mobile app's functionality, such as the need to reset filters upon logging in.

Users have commonly recommended the following features in DoneDone: 

Users recommend using a separated project for clients and staff members in DoneDone. This allows for better organization and management of tasks specific to each group.

Users find DoneDone useful for establishing outstanding tasks by deadline and priority. The tool allows them to easily track and manage tasks based on their urgency and importance.

DoneDone offers a range of different features that users appreciate. These features may vary, but they provide users with flexibility and options for task management and issue tracking within their organizations.

DoneDone is a property management software designed to facilitate coordination between property managers and contractors, as well as improve communication with tenants. The software offers a task management feature and a shared inbox, streamlining maintenance management and enhancing tenant communication. DoneDone caters to businesses of all sizes, ranging from small property management firms to large real estate agencies. It is utilized by professionals and industries such as property managers, real estate professionals, maintenance managers, rental management companies, homeowner associations (HOAs), agencies, marketing teams, SaaS companies, and ecommerce businesses, to efficiently manage their property management operations.

## Key Features

**Task Management**: DoneDone provides task management capabilities that enable property managers to stay organized and track the progress of various tasks related to maintenance management, tenant communication, and other property management activities.

**Kanban Boards**: DoneDone includes Kanban boards, allowing property managers to visualize and manage tasks using a visual board layout. These boards enable the creation of different columns representing different stages of task completion, such as "To Do," "In Progress," and "Completed."

**Shared Inboxes**: DoneDone offers shared inboxes, providing property managers with a centralized platform to manage all tenant communication. Property managers can receive and handle tenant requests, inquiries, and messages directly within DoneDone.

**Workflows**: DoneDone offers customizable workflows, empowering property managers to streamline their property management processes. These workflows can include automated notifications, task assignments, and status updates, ensuring standardized and efficient workflows.

**API & Integrations**: DoneDone provides an API and supports integrations with various property management tools and other popular software applications. This allows property managers to integrate DoneDone with their existing property management systems, third-party applications, or custom software solutions.

**Bug Tracking**: DoneDone offers a bug tracking tool that allows users to log, track, and resolve issues efficiently. Users can assign, prioritize, and approve/reject bug fixes within the system.

**Customer Support**: DoneDone's shared inbox functionality facilitates efficient management of customer support tickets and conversations. Users can link internal tasks to customer support emails, promoting collaboration between support and development teams.

DoneDone is a versatile software that offers a range of use cases to help teams effectively manage support tickets, track project tasks, and facilitate communication and collaboration. Users have found that DoneDone is particularly effective for managing tasks and bug management, with the added benefit of clear stages, easy transfer of ownership, and the ability to attach documents easily. It has been widely used by start-ups, serving their requirements and providing a way to consolidate and coordinate issue resolution. Clients appreciate the ability to send requests directly into a queue, allowing fixers to see a list of items and communicate status effectively. This has reduced distractions and created a record of requested work and issue resolution. DoneDone has also proven to be an optimal platform during the design phase, facilitating the refinement of design issues and keeping everyone updated. Additionally, it has served as a transparent conduit for issue tracking during the testing phase and site maintenance phase. Overall, users find DoneDone to be user-friendly, efficient, and economical for aggregating and triaging requests, as well as managing bugs, tasks, and issues. It is especially valuable for tracking tasks and assigning people across multiple projects, making it suitable for monthly retainer clients and growth contracts that require effective project management.

Collaborate

Outreach

myStaffingPro is a web-based applicant tracking system (ATS) that offers applicant tracking, candidate recruiting, and onboarding in a scalable, configurable solution. It is a SaaS model makes it accessible from anywhere at any time, and offers unlimited integration capabilities. Some key features include: Social Recruiting, Interview Scheduling and Tracking, and Resume and Social Media Parsing.

myStaffingPro Express

myStaffingPro

myStaffingPro Premier

GrooveHQ is a simple help desk platform meant for small businesses and startups. The free version contains a ticketing system for two teammates. The $15 per agent, per month paid plan supports unlimited users, white labeling, integrations, and a workflow system for prioritizing tickets.

GrooveHQ

DoneDone

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Need help deciding which Applicant Tracking System is best for you?

Supports enterprise-wide recruiting processes from job application to hiring.

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

Job Requisition Management

Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily

Company Website Posting

Software allows postings to be displayed on the company website

Publish to Social Media

Software provides ability to publish postings to social media sites

Job Search Site Posting

Software provides ability to publish postings to top job search sites

Customized Application Form

Application form for applicants allowing capture of required information

Resume Management

Software allows resumes to be uploaded in bulk, and for contact information to be parsed

Duplicate Candidate Prevention

Duplicate candidate prevention prevents candidates already in the system from being added

Candidate Search

Search capabilities allows candidates with certain attributes to be located

Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance

Collaboration capabilities provide the ability to share notes and evaluations

Task Creation and Delegation

Task creation is the ability to create recruitment process tasks and assign them to others

Email Templates

Software allows creation of standard email templates for communication with candidates

User Permissions

User permissions allow you to decide which information is viewable or editable by others

Notifications and Alerts

Notifications and reminders inform you of tasks to be completed

Reporting

Standard reports on key recruiting metrics such as time-to-fill

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

DoneDone

Overview

What is DoneDone?