Name: Drag
Author: DragApp

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Document Management

Enhanced 911 (E911)

File Sharing

Risk Management

Statistical Analysis

Enterprise

Accounting

Invoicing

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Recruitment Agency

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Lakehouse

Data Mapping

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

In-Memory Databases

Incident Response

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Log Management

Managed IT Service

Network Performance Monitoring

Password Management System

Release Management

SOA Application Gateways

Web Portal

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audio Editing

Content Management

Customer Reference Management

Email Marketing

Email Testing

Marketing Automation

Product Sampling

Retail Media Advertising

Social Media Management

Social Media Marketing

Survey & Forms Building

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation Services

Lead-to-Account Matching and Routing

Multichannel Retail

Sales Coaching

Sales Gamification

Social Commerce

Sales

Architecture

InsurTech

Laboratory Information Management

Legal Billing

OSS/BSS (Operations Support/Business Support)

Oil and Gas

Real Estate

Vertical-Specific

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### Email Management
Users generally praise Drag for its efficient email management capabilities. They appreciate features like assigning emails to colleagues, sharing email accounts without the need for constant logins, and the ability to manage shared inboxes effortlessly. The platform's drag-and-drop functionality, email categorization, and streamlined workflow organization have garnered positive feedback from users. Despite some minor drawbacks such as limitations in email subject changes when replying as a board, users find Drag to be a valuable tool for enhancing email management efficiency and collaboration within teams.

### Inbox Organization
While some users find Drag's inbox organization features to be beneficial for streamlining their email management processes and enhancing team collaboration, others express concerns about the limitations in terms of folder customization and the transition from Gmail's labeling system. The ability to assign tasks, tag emails, and maintain a clear overview of customer interactions is highlighted as a positive aspect of Drag's inbox organization capabilities. However, the need for more sub-folder options and smoother integration with existing email structures is a common point of feedback among users. Despite these mixed opinions, Drag's inbox organization functionality appears to offer a balance between facilitating efficient email management and presenting challenges in adapting to new organizational methods.

### Communication Efficiency
User feedback on Drag's communication efficiency is largely positive, with many highlighting the platform's ability to streamline email responses and enhance team collaboration. Users appreciate features like shared inboxes, internal chats, and the ability to assign emails to specific team members, which contribute to faster response times and improved communication flow. While some users have noted minor issues such as missed features with Google Groups emails, overall, Drag is seen as a valuable tool for optimizing communication processes within organizations.

### Task Management
Users generally agree that Drag's task management capabilities are a strong asset. The ability to assign tasks, track progress, and collaborate efficiently within a shared inbox has been highlighted as a key feature by many reviewers. While some users have suggested improvements such as adding a timeline view for scheduling tasks over a period, overall, Drag's task management functionality seems to be well-received for enhancing team productivity and organization.

### Project Tracking
Users unanimously praise Drag's project management capabilities. The project tracking feature in Drag is highly regarded for its ability to streamline project workflows and keep all project-related information organized in one place. Users appreciate the efficiency and ease of tracking project progress, assigning tasks, and monitoring project updates in real-time. The Kanban system within Drag is particularly highlighted for its effectiveness in visualizing project stages and facilitating smooth project tracking. Additionally, users find that Drag's project tracking functionality enhances team collaboration and communication, leading to improved project outcomes and overall productivity.

### Kanban Implementation
Users consistently praise Drag's kanban implementation features for their effectiveness in visualizing tasks and projects. The Kanban-style interface is highlighted as a key strength, allowing for easy organization and tracking of work progress. While some users mention minor drawbacks like slow loading times for boards with many tasks, the overall sentiment leans towards the positive impact of kanban implementation in enhancing task management within Drag.

### Collaboration Tools
Users generally agree that Drag's collaboration tools significantly enhance team coordination and communication within shared inboxes. The ability to assign tasks, set due dates, and engage in task-based chats and notes has streamlined collaboration processes, reducing the need for extensive email exchanges. While some users have encountered minor inconveniences such as the inability to change email subjects in shared inboxes, overall, Drag's collaboration tools have been praised for their effectiveness in facilitating teamwork and improving productivity. The shared inbox feature, coupled with secure access for team members, has been particularly lauded for its contribution to efficient communication and task management among multiple team members.

### Team Coordination
The reviews highlight that Drag's team coordination capabilities have significantly improved team organization and communication. Users appreciate how Drag streamlines workflows, enhances accountability, and prevents tasks from slipping through the cracks. While some users mention minor issues like email archiving and system refresh, overall, Drag seems to be a valuable tool for facilitating effective team coordination.

### Productivity Enhancement
Users generally agree that Drag significantly boosts team productivity and keeps tasks organized efficiently. The shared inbox feature, coupled with the ability to assign tasks and track progress, has been highlighted as a key factor in enhancing team coordination and efficiency. Many users appreciate the simplicity and functionality of Drag, noting that it helps them stay on top of their workload and prioritize tasks effectively. While some users mention a learning curve and minor bugs affecting productivity, overall, Drag's productivity enhancement capabilities seem to be well-received by its users.

### Workflow Optimization
Users generally appreciate Drag's workflow optimization features for their ability to enhance task management, streamline processes, and improve team efficiency. While some users find the platform's workflow optimization capabilities to be beneficial in keeping track of tasks and emails, others express a desire for more advanced functionalities such as improved search options and integration with external sources. Despite some minor concerns, Drag's workflow optimization tools are seen as valuable assets in creating a structured and organized workflow for users.

### Automation Features
Users have expressed mixed opinions about Drag's automation features. While some appreciate the simplicity and efficiency it brings to managing emails and tasks, others find the current rules and automation options lacking in complexity and power. The absence of Zapier integration and limited automation capabilities have been highlighted as areas for improvement. However, users acknowledge the user-friendly design of Drag, particularly the kanban-style boards and tagging system, which enhance workflow and visual organization. The automation feature's ability to split inboxes into different boards and provide visual cues for new messages has been commended for saving time and ensuring important emails are not missed.

### Google Integration
User sentiment regarding Drag's google integration capabilities is varied. While some users appreciate the convenience of managing emails and tasks directly within Gmail, others find certain features, such as the need for a Chrome extension and the lack of compatibility with Google Groups emails, to be limiting. The ability to streamline workflows and communication within Gmail is acknowledged as a positive aspect, but there are also concerns about the need for improvements in certain areas to enhance the overall user experience.

### User Interface and Experience
Users generally praise Drag for its user-friendly interface and efficient productivity features. The majority of reviewers appreciate the ease of use and intuitive design of Drag's user interface, which enhances their overall experience with the application. While some users encounter minor issues like occasional loading delays or missing data, the consensus leans towards a positive perception of Drag's user interface and experience capabilities. The app's integration with Gmail and its focus on streamlining workflows within the familiar email environment are highlighted as key strengths by users. Additionally, the responsive customer service and ongoing improvements to the app contribute to a favorable user experience.

### Mobile Accessibility
User feedback on Drag's mobile app functionality indicates a general consensus that while the app is functional, there is room for improvement. Reviewers express a desire for a more robust and feature-rich mobile experience, highlighting the need for smoother navigation and enhanced syncing with Gmail. The beta version of the mobile app shows promise, but users are eagerly awaiting updates and enhancements to address current limitations. Despite some shortcomings, users appreciate the convenience of accessing Drag on mobile devices and look forward to future developments that will enhance the overall mobile accessibility of the platform.

Clean and Well-built Design: Users have praised the user interface of Drag, with many describing it as great and well-designed. The clean and intuitive design of the tool has been highly appreciated by users, especially those who are visual learners.

Quick Load Times: Users have expressed their appreciation for the quick load times of Drag. They found the tool easy to set up and use, appreciating its intuitive functionality. While the setup process took some time, users were able to access live support within minutes, which they found practical and helpful.

Ability to Share Boards with Co-workers: Many users liked the ability to share boards with their co-workers in Drag. This feature has made it easy for them to keep up on correspondence and collaborate on projects. Sharing inboxes with team members was considered beneficial by users as it allowed for equitable distribution of work and efficient collaboration without overwhelming individual inboxes.

Users have made several recommendations based on their experiences with Drag. The most common recommendations include giving Drag a try by utilizing the free trial to see if it's a good match for your business. Users suggest that using Drag encourages rethinking email habits and provides a better view of the inbox. 

Another common recommendation is to consider using Drag for organization and collaboration. Many users recommend it for teams that need help with organizing tasks and managing shared inboxes. They find Drag to be a practical tool that allows for better organization and response to activities through email. Users also mention that Drag is great for team collaboration and improving workflow.

Users also advise using Drag as a supplementation to your business structure, as some features may not be available. They emphasize having buy-in and support from at least one other member of your company when evaluating Drag.

Overall, users find Drag to be a useful tool for staying organized, improving workflow, and managing incoming emails effectively. They recommend it for small non-profits, growing organizations, and teams who primarily work through Gmail.

Drag has become an invaluable tool for users who manage multiple email accounts and want to avoid the hassle of constantly logging in and out. It has been effective in various areas such as project management, email management, and collaboration, providing users with a way to keep different aspects of their workflow separate and organized. According to users, one of the standout features of Drag is its secure access, which has proven beneficial for teams with multiple members and volunteers who require access to emails and files. The platform helps teams stay organized and up-to-date on tasks, offering features such as organization tools, team delegation, task assignment capabilities, and the ability to create active workflows. With Drag, users can communicate quickly with third parties and easily view call reports submitted by volunteer advocates. Additionally, it addresses challenges associated with multiple team members addressing emails in a shared inbox by streamlining collaboration and task completion. By eliminating the need for constant logging in and out of multiple email accounts, Drag saves users time and provides a shared inbox with robust security features. It effectively tracks tasks between team members and offers a visualized project portfolio for managing emails. The software's board system simplifies email tracking by eliminating endless scrolling. Users have found Drag particularly useful for sharing Google Groups email among team members and even using it as a voicemail service for office staff. Transparency in tracking applicants and managing workflows has significantly improved with Drag's shared inbox and Kanban board setup. The ability to tag and add notes to emails helps keep teams organized while allowing for easy tracking of replied emails. Automations within Drag also streamline processes by assigning tasks to different team members. Users have found that Drag optimizes group sales processes, tracks responses effectively, and identifies patterns in email inquiries. Overall, Drag brings organization and efficiency to team atmospheres, making it easier to work together and merge parent cards for better inbox organization. Having all voicemails and emails in one place allows continuous and timely responses to candidates. Additionally, Drag helps with organization, team collaboration, and process efficiency, making it easier to assign roles and responsibilities. It improves overall cohesiveness and allows for easy tracking of tasks and team members' responsibilities. Users find the inline chat comment feature helpful for communication and are exploring the benefits of labels and Kanban boards. For teams managing high-volume shared inboxes, Drag has significantly improved collaboration and efficiency, resulting in better response times and no missed emails. The software helps manage multiple applicants effectively by assigning tasks and setting deadlines. Drag eliminates the need for additional help desk

Free

Starter

Plus

Priority Matrix is a prioritization, collaborative, task management software used by more than 2500 businesses worldwide and 85,000 paid customers. Priority Matrix is used by customers who need visibility and alignment in team priorities. Priority Matrix uses the 4-quadrants to help customers prioritize by critical and urgency.

Basic

Bolste

Drag

Buying Project Management software is confusing. Want help? Get tips and product info free in this guide.

The Buyer's Guide to Project Management Software

Project management software helps teams plan, coordinate, and execute projects using methods like Agile or Waterfall. Key features include task scheduling, budgeting, and collaboration. Advanced tools offer portfolio-level insights to align projects with business goals. Explore scalable solutions that streamline workflows and improve accountability, with comparisons based on verified user reviews, ratings, and core features.

DragApp

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

Task Management

This includes the ability to plan, track, collaborate and report on tasks.

Resource Management

Resource management is workload planning to maximize resources.

Gantt Charts

Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.

Scheduling

Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

Workflow Automation

Workflow automation is the ability to route work requests along an approval process automatically.

Team Collaboration

Team collaboration capabilities let team members work directly with each other and provide team updates.

Support for Agile Methodology

Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.

Support for Waterfall Methodology

Waterfall methodology is a tradition development method that is linear and sequential.

Document management provides for centralized management of all project documents.

Email integration

Email integration allows work requests to be made directly from email.

Mobile Access

Mobile access is the ability to access the software from a smartphone or tablet.

Timesheet Tracking

Timesheet tracking is the ability to track all billable and non-billable hours for each project.

Change request and Case Management

Change request and change management enables tracking of all customer requests including priority and timeframe.

Budget and Expense Management

Budget and expense management provides the capability to track all expenses by employee or department and link them back to department. It also enables hourly rates to be set.

Professional Services Automation

Features that support professional services organizations

Quotes/estimates

Ability to create, manage and send project fee proposals to customers

Ability to create, manage and send invoices to clients during or after completion of a project

Project & financial reporting

Ability to analyze project and financial data based on custom criteria to gather insights and improve business performance

Integration with accounting software

Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.