Edisoft Courier

Edisoft Courier is a versatile solution designed to help businesses streamline their on-field service and delivery operations. This construction kit is suitable for companies of all sizes in various professions and industries, including courier services, manufacturing and retail, e-commerce, banking and insurance, and logistics.

Key Features

Customizable Construction Kit: Edisoft Courier offers businesses a flexible construction kit to create their own operations. This includes creating checklists for agents, defining user roles, setting up delivery zones, and managing products.

Flexible Interface Personalization: The interface of Edisoft Courier can be personalized to meet specific business needs. Businesses have the option to customize the appearance and functional logic of the interface, including embedding elements, pages, buttons, and blocks.

White Label Option: Edisoft Courier can be customized as a White Label solution, allowing businesses to match the app and web interface to their corporate designs.

Smart Routing: Edisoft Courier uses smart routing algorithms to optimize order routing and distribution. This helps improve workflow efficiency and reduce logistical costs.

Integration with In-House Systems: Edisoft Courier seamlessly integrates with existing in-house systems or outsourced services for automatic data exchange. It supports importing orders using approved templates and can be connected with accounting systems like SAP and Axapta.

Industry-Specific Features: Edisoft Courier offers industry-specific features tailored to different sectors. For example, it provides routes for customers and service managers in banking and insurance, delivery to outlets and distribution centers in manufacturing and retail, processing and geofencing online orders in e-commerce, and order reception and deliveries in courier services.

Agent Tools: Edisoft Courier provides tools for on-field agents, including an Android app that allows them to access order lists, tasks, checklists, and online accounts with key performance indicators (KPI). The solution also includes gamification features.

Web-Account for Operators: Operators can manage calls and meetings, assign tasks to agents, calculate salaries based on output indicators, and access reports through the web-account provided by Edisoft Courier.

Route Visualization: Edisoft Courier offers route visualization on maps, enabling users to view and manage orders by clicking on the agent's icon. In-app notifications for route changes and order status are also available.