Overview
What is Essential Hub?
Essential Hub is a shipping platform that enables businesses through discounted carrier contracts and automation tools.
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
Product Details
- About
- Competitors
- Tech Details
What is Essential Hub?
Essential Hub Competitors
Essential Hub Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
Essential Hub has proven to be a reliable and easy-to-use program that offers businesses an effective way to save on shipping costs. Customers have reported that the software has streamlined their shipping process, reducing the time and effort required to print shipping labels and troubleshoot issues. In addition, Essential Hub has helped businesses integrate their shipping program, eliminating the need for an external postage program.
Moreover, users have reported that the customer support and implementation team have been highly responsive, working with businesses to get the integration up and running smoothly. The program has also handled unexpected volumes during peak seasons without any hiccups.
Overall, Essential Hub has been a great help in improving the overall efficiency of businesses. Although some users may experience glitches after updates, the software's customer service team is prompt in addressing any issues or questions. With Essential Hub, businesses can streamline their shipping process, cut down on printing time, and save money on postage costs easily.
Ease of use: Users find Essential Hub's software easy to integrate, navigate and manage. Some reviewers mentioned that the integration process was smooth and simple, allowing for all essential information to move directly from their website to the platform. Others appreciated its ease of use in creating shipments and labels, bulk operations feature, preset rules that automatically select the package and service type, ability to sort by many different options and user-friendly logs.
Reliable customer service: Customers are generally satisfied with the level of customer service provided by Essential Hub. Some users stated that support team is quick and courteous in responding to inquiries or helping with new setups whenever needed.
Cost savings: A significant number of reviewers appreciate how Essential Hub saves them time while getting better rates on shipping costs. They cited integrations with Amazon, Shopify among others as being very useful for their businesses. Additionally, some users noted that they receive improved post office pricing through the software which has helped cut down costs significantly over time.
Difficulty Finding Reports: Some users have had difficulty finding the report of all shipments per month. This has led to frustration and wasted time searching for the information they need.
Integration Issues with FedEx Home Delivery: Several users have faced issues with Essential Hub's integration with FedEx Home Delivery, as well as setting up a separate account for the shipping clerk. This has caused delays in their shipping processes and required additional support from customer service.
Lack of Training: Many users have reported a lack of training for Essential Hub's features and insurance integration procedures. This has caused confusion and extra work when trying to utilize these functions, leading to frustration and reduced productivity.