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E*TRADE

E*TRADE

Overview

What is E*TRADE?

E*TRADE is a financial services company and pioneer in the online brokerage industry. Having executed the first-ever electronic trade by an individual investor more than 30 years ago, the Company focused on delivering complete and easy-to-use solutions for traders,…

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Recent Reviews

TrustRadius Insights

E*TRADE has been a valuable platform for users, allowing them to easily access global markets and buy or sell securities and commercial …
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Reviewer Pros & Cons

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Pricing

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What is E*TRADE?

E*TRADE is a financial services company and pioneer in the online brokerage industry. Having executed the first-ever electronic trade by an individual investor more than 30 years ago, the Company focused on delivering complete and easy-to-use solutions for traders, investors and stock plan…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://us.etrade.com/what-we…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

E*TRADE Apple Watch Demo

YouTube
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Product Details

What is E*TRADE?

E*TRADE Video

Product Demonstration

E*TRADE Competitors

E*TRADE Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

E*TRADE is a financial services company and pioneer in the online brokerage industry. Having executed the first-ever electronic trade by an individual investor more than 30 years ago, the Company focused on delivering complete and easy-to-use solutions for traders, investors and stock plan participants.

Schwab.com and Merrill Edge are common alternatives for E*TRADE.

The most common users of E*TRADE are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(8)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

ETRADE has been a valuable platform for users, allowing them to easily access global markets and buy or sell securities and commercial paper for companies worldwide. By providing a single portal, ETRADE has made it convenient for users to enter these markets and expand their investment opportunities. Users have appreciated the research tools and reports offered by E*TRADE, which have assisted in evaluating different companies and making informed decisions about buying or selling stocks.

Furthermore, ETRADE has been used as an alternative website for personal investments outside of company retirement plans. This accessibility has allowed users to access private and open market companies, broadening their investment portfolio beyond traditional options. The integration of ETRADE with payroll, tax systems, and accounting tools across multiple countries has also simplified stock allocation and bonus management for management teams. This seamless integration has made it easier for them to manage company stocks and bonuses effectively.

However, some users have expressed disappointment with account management teams and the lack of support provided by ETRADE. This has led to regret for those who switched their retirement plans from other providers to ETRADE. Despite this drawback, the platform still offers a range of useful features and tools that assist users in entering global markets, evaluating investment options, and managing their investments efficiently.

Comprehensive Range of Services: Several users have praised E*TRADE for offering a comprehensive range of services related to buying and selling stocks and bonds. They appreciate the tool's ability to provide timely and complete information, making it easier for them to make informed investment decisions.

Convenient Report Generation: Many reviewers have found the ability to generate multiple reports using a single tool to be highly convenient. This feature allows users to quickly access important information without having to navigate through different sections or tools.

Intuitive Sell Orders Feature: The intuitive and easy-to-use sell orders feature has been highlighted by several customers. Users appreciate the option to set a price or percentage as a stop loss, which helps them manage their investments effectively.

Crowded Screens: Many users have expressed frustration with the crowded screens within the platform. They have found that there is an overwhelming amount of related items displayed, which makes it difficult to navigate and find specific information. This cluttered interface can be overwhelming for users who are looking for a clean and organized layout.

Cumbersome Drilling Down: A significant number of reviewers have pointed out that the process of drilling down to access detailed information can be quite cumbersome, especially when dealing with certain types of investments. Users have reported that it takes several steps and clicks to get to the desired information, adding unnecessary complexity to their experience. This inefficient navigation system hinders users from quickly accessing vital details about their investments.

Slow Fund Extraction: Another common complaint among users is regarding the slow method for extracting funds from their accounts. Several customers have stated that this process can take a considerable amount of time, suggesting that it lacks efficiency and speed. The delay in fund extraction not only creates inconvenience but may also hinder users from making timely financial decisions.

Reviews

(1-6 of 6)
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Score 1 out of 10
Vetted Review
Verified User
Our company moved our retirement plans from Vanguard to E*TRADE. And then quickly moved back. We were shocked at how poor the E*TRADE account management teams were. (Teams, plural, because we have four within less than a single year as their client). When we needed support we would contact our account manager and on multiple occasions, they were no longer with the firm with no prior indication and no way of finding their replacement. Communications were lost and never responded to. It was a major decision to move our company's plans and assets from Vanguard to E*TRADE and I greatly regret it. As a small business employer, we cannot gamble with our employees' assets and the lack of support from E*TRADE made it feel like every customer service experience was a spin of the roulette wheel.
  • Low fees
  • 24/7 support
  • Response times
  • Account management
  • Customer support
  • Employee support
  • High personnel turnover
  • Depositing assets
Scenarios where there is zero chance anyone associated with the account could ever need any form of support from a human being at E*TRADE.
Alfred Brock | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use E*TRADE to buy and sell securities and other commercial paper for companies based in the United States and around the world. The business problem it immediately addressed was to allow us to enter markets around the world from one portal. We are able to invest or divest in a variety of markets with little or no difficulty.
  • Buying Stocks and Bonds.
  • Selling Stocks and Bonds.
  • Providing material information on a timely and complete basis.
  • The screens are sometimes crowded with generally related items.
  • Drilling down is acceptable for some investments but not for all.
  • The method for extracting funds can sometimes take a while.
It is well suited for investment in common stocks, bonds, and other commercial paper. It is well suited for purchasing foreign stocks. It is not presently appropriate for other investment opportunities involving private stocks or limited issues. Extracting funds can be a challenge from time to time. Collecting data on investment opportunities is not always easy to do.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is offered as an alternative website to staff to make personal investments outside the scope of the company retirement plan. It opens up private companies to look at investing. It gives the employee the opportunity to look at open market companies and make investments based on one's preferences and personal choices.
  • Gives you graphic on how a stock is doing.
  • Gives you some insight to the company background.
  • Lets you track how your investments are doing.
  • When transferring funds from an external account there is a delay in money coming into the account by a least one day.
  • You can not access a lot bitcoin investment companies through e-trade.
During the COVID pandemic, the airline companies were taking a big hit on travel and I saw this as a great opportunity to invest in airline stock because its value in the market had dropped tremendously. I used this opportunity to invest in multiple airline stocks through e-trade by buying the stock at an all-time low for airline stock. It was a great investment for me in the long term.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
E*Trade is used for the RSU and ESPP Purchases for our company. The tools allows to provide Vested Stocks, Bonus Stocks and Employee Purchase Plan for Employees without any hassle. It integrates with Payroll and tax systems as well as accounting tools across multiple countries making it easy for management to allot Company Stocks and Bonuses with very less efforts.
  • Restricted Stock Units
  • Bonus Stocks
  • Employee Stock Purchase Program
  • Trading Panel
  • Technical Indicators
  • Consultation on Tax
Being used other panels, E*TRADE has an edge on getting things done related trading, selling and purchasing at a great extend, it is very easy to use, provided that the users have very less knowledge in Share Markets, the tool has a minimal platform as. well as advanced features to work with multiple people. However, there is room for improvement in terms of Management features and Support after the employee leaves.
John Dykstra | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use E*TRADE to buy and sell stocks primarily. Their research tools and reports are very helpful in evaluating various companies and making good decisions about when to buy or sell.
  • I like their sell orders that allow you to set a price or percentage as a stop loss.
  • Their dashboard is easy to use and gives you some quick info.
  • I also like E*TRADE's reports for gains and losses.
  • Moving funds into and out of your accounts is pretty simple with E*TRADE.
  • They've made some good changes over the years and I can't think of anything to improve at this time.
I'm a pretty basic investor and E*TRADE does all I need. I've been doing online trades for about 20 years and this is pretty much the best I think it could be.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
For ESPP and RSU
  • shows lots purchased
  • good multiple report at one tool
  • summary page needs to have more details like it doesn't show current market price for an option purchased
  • purchase or sell needs to be user friendly so it takes less time.
given in previous question
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