Evo

Evo is a backend software solution designed specifically for insurance businesses, including MGAs (Managing General Agents) and insurance brokers, aiming to optimize their operations. According to the vendor, Evo offers customized solutions tailored to the unique needs and requirements of insurance businesses. The software can be fully personalized to align with the distinct processes and workflows of each business, eliminating the need for bespoke development.

Utilizing artificial intelligence (AI), Evo automates manual tasks, streamlines processes, and reduces costs, thereby enhancing productivity and performance. The built-in AI capabilities eradicate legacy inefficiencies and improve efficiency across all departments and teams within the insurance business.

Evo provides a cost-effective solution with fixed monthly pricing throughout the contract duration, ensuring transparency and predictability in pricing. The fixed pricing model remains consistent regardless of the growth or scale of the insurance business.

Supported by a team of insurance experts, Evo offers a boutique service. The UK-based support team provides personalized guidance and assistance throughout the implementation and ongoing usage of Evo, maximizing the benefits of the software.

With over 25 years of experience in the insurance industry, the vendor behind Evo, Chrysalis Systems Limited, demonstrates a deep understanding of the challenges and needs of insurance businesses. This expertise is reflected in the design and functionality of Evo, ensuring it meets the requirements of the evolving insurance landscape.

Evo enables insurance businesses to swiftly transform their operations, with a rapid deployment timeframe of as little as 6 weeks. This efficient transition minimizes disruption and facilitates the seamless integration of the custom backend solution.

By leveraging their teams and data, insurance brokers, MGAs, and insurers can optimize their workflows and achieve higher levels of productivity with Evo. The software streamlines operations, reduces manual tasks, and eliminates legacy inefficiencies, enabling businesses to achieve more with fewer resources.

Evo empowers insurance businesses with a comprehensive solution that provides complete control of the entire customer lifecycle. The software helps secure more sales, improves efficiencies in product delivery and supply chain performance, and supports sustainable growth.

According to the vendor, Evo equips businesses with the insights and tools to make informed decisions and adapt rapidly to changing environments. The software enables businesses to capitalize on new sales opportunities and effectively respond to market fluctuations.

Evo offers collaboration and communication tools to manage the sales funnel, convert opportunities into sales, and support sales and marketing efforts. The software provides efficient underwriting tools to rate risks, generate and track quotes, and manage the underwriting process.

Simplifying policy administration, Evo offers tools to bind risks, produce and distribute documentation, and support customers. The software provides accurate and configurable reports, offering a comprehensive view of performance and facilitating data-driven decision-making.

Evo streamlines the claims process, empowering the claims team to deliver an enhanced customer experience and settle claims efficiently. The software supports customer service efforts, automates the renewal process, and ensures efficient communication and support throughout the customer lifecycle.

Businesses can rely on personalized support services provided by Evo. The UK-based support team offers guaranteed response times and expertise in insurance and digital transformation, ensuring businesses receive the necessary assistance throughout their Evo journey.

Evo offers performance dashboards to track key performance indicators (KPIs) and gain real-time insights into the business's performance. The software provides department flow panels to manage the progress of leads, quotes, policies, and renewals, improving efficiency and productivity.

The rating engine included in Evo simplifies risk calculations and offers integration with third-party systems, enhancing underwriting efficiency. The software offers dynamic templates to automate administration and distribution of documentation, reducing manual tasks and improving efficiency.

Evo provides auditing functionalities to check accounts and performance in real-time, ensuring compliance with auditing requirements. The software includes a central data repository with embedded AI capabilities, enabling businesses to transform transactional data into actionable insights.

Real-time reporting capabilities offered by Evo enable businesses to generate reports and access valuable insights to monitor performance and make data-driven decisions. The software logs and tracks all policy activity, providing a comprehensive history for analysis and reporting purposes.

Evo offers task management functionalities to create, assign, and track tasks across staff and departments, improving workflow management and accountability. The software provides a diary feature to schedule and manage activities for the entire team, ensuring efficient time management.

According to the vendor, Evo offers full history tracking of all communications, including email, SMS, and phone interactions. This feature enables efficient communication management and ensures a complete record of customer interactions.