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Exclaimer Reviews and Ratings

Rating: 9.4 out of 10
Score
9.4 out of 10

Community insights

TrustRadius Insights for Exclaimer are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Signature Adjustment: Users have appreciated the simplicity in adjusting signatures and applying standard ones. They find it straightforward to customize and update signatures according to their preferences, saving time and effort in the process.

Central Management of Signatures: Reviewers value the central management feature for signatures, which streamlines the process and ensures consistency across all communications. This centralized approach is seen as a time-saving benefit by users who need to maintain uniformity in their signature usage.

Ability to Use Multiple Signatures: Some users have highlighted the convenience of using multiple signatures simultaneously. They appreciate the real-time changes and user-friendly design process that allows for seamless switching between different signature options based on specific needs or contexts.

Reviews

270 Reviews

Easy to Implement Maintain and Deploy Signature Solution that creates consistency in signature for more professionality.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Exclaimer as our go-to solution for Signature management. It makes it possible to maintain signature consistency of the whole company on desktop, web and mobile.

Pros

  • Easy to use interface
  • Create consistency in our signatures
  • Great test tools
  • Great documentation

Cons

  • The "New" Outlook Add-in is less robust that the classis outlook one (but might be more a Microsoft issue)
  • Send-As Documentation/information is a bit convoluted or hard to find

Likelihood to Recommend

We switched to Exclaimer coming from a CodeTwo solution because of better integration in our workflow and also a better editor for the signatures itself. We use this in our whole environment and have different signatures based on function and locations. This gives us great flexibility whilst also maintaining consistency among all the signatures.

Vetted Review
Exclaimer
3 years of experience

Great Service

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

[...] was great helping me with my signature and made it so easy to just copy and create signatures I needed. The support system is great when you have someone that you can email and get feedback and help right away!

Pros

  • combining all signatures from one place
  • easy to do
  • templates

Likelihood to Recommend

is great for any company to have one single signature instead of wasting time by each individual in setting up a signature that isn't the same to everyone else.

An effective and customisable solution for your mail signature requirements

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I have been using Exclaimer at a range of organisations and have always been happy with service provided.

As there are a range of companies and business units at my organisation, a streamlined avenue to dynamically allocate signatures is required.

The ability to graphically view the signatures and customise allocation based on a range of rule sets is very beneficial and flexible.

Pros

  • It is not often that I've need to contact support, however I recently needed to reach out regarding some billing changes. Helped by Lalita and the team, an excellent outcome was achieved. There was an excellent understanding of what needed to be corrected and they worked in well with myself to resolve.
  • The graphical interface to edit the signatures is highly effective.
  • It's very useful to be able to use the simulation tool to test how the signature will look in a range of scenarios.

Cons

  • Old templates have been locked and require intervention from the support team to migrate to the new format.
  • I get a lot of comments around not seeing the signature until after the email has been sent, but I have not had time to investigate a solution.
  • The container functionality in the signature editor can be problematic.

Likelihood to Recommend

Exclaimer is highly beneficial for larger companies that have a range of business units and requirements around the look and feel of signatures.

Smaller organisations are unlikely to need the same degree of customisation, so the requirement is diminished. Particularly as there is something of a cost premium and another platform to manage.

Automatic signatures made easy.

Rating: 10 out of 10

Use Cases and Deployment Scope

Email signature and banner. Custom banners for seasonal changes, Uniformity with Job Titles, and consistency with the contact directory. Easily managed by admin staff without the need for extensive ICT involvement. Scheduling configurations in advance and site-specific. Uniformity across the board, conveying a consistently professional image across all departments without extensive user training.

Pros

  • Uniformity of signatures.
  • Easily change banners and footers across the business.
  • Centralized control of Job Titles.

Cons

  • The menu system is not super intuitive.

Likelihood to Recommend

Its ability to set and forget makes it a great marketing tool for consistency across your business. It allows you to stack signatures and banners and continue to the next signature based on rules. It also gives you the option of allowing users to have their own pre-signatures and apply them prior to the server-based signatures being applied.

Vetted Review
Exclaimer
2 years of experience

Exclaimer

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

This product is easy to use, and easy to set up and implement. This makes life so easy and everyone has uniform signatures. This product is a great marketing tool as well. Definitely recommend you will not regret it.

Pros

  • Ease of use
  • Ease of setup
  • Signature uniformity companywide

Cons

  • More templates to choose from.

Likelihood to Recommend

If you want to save time as an IT professional by not configuring everyone's signature and want a more uniform signature this is the right solution for you.

Vetted Review
Exclaimer
2 years of experience

EXCLAIMER The best centralised email signature management tool.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Email signature management in my company is carried out centrally thanks to Exclaimer Cloud. Any changes (large or small) that we need to make to signatures are carried out very simply and efficiently. Exclaimer solves the problem of end users being able to touch their signature and make changes to it.

Pros

  • Centralised signature management.
  • Ability to display the signature correctly regardless of the device from which the email is sent.

Cons

  • I can't find any negative aspects.
  • A tool for any company, regardless of its size.

Likelihood to Recommend

Suitable and useful in any company regardless of its size and sector. I cannot think of any company for which it is not suitable. Particularly suitable for companies with a marketing department, as it offers various features tailored to this type of department. Even for people with little knowledge of graphic editing or marketing, extremely professional results can be achieved.

Does what it says

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Exclaimer allows us to simply and centrally manage signatures, populating the information from Active Directory attributes. It allows us to ensure everyone uses a standardised signature with the same logo, disclaimer, visual identity.

Pros

  • Centralise signature
  • Auto populate attributes

Cons

  • More enhancements
  • More flexibility in terms of custom attributes
  • Less reliance on the Windows agent

Likelihood to Recommend

It’s a great product. It could be better but at the same time there’s nothing else better out there for the task.

Vetted Review
Exclaimer
10 years of experience

Exclaimer review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Exclaimer to sync multiple signatures across large organisations with advertising material consistently changing. We have it synced and setup with both Active Directory and Office365 environments that are effective in injecting attribute data into the signature templates required. The organisations it is used on are between 200-1000 seats across 15-25 locations.

Pros

  • Signature Template Management
  • Readability and ease of use
  • Syncing Speed

Cons

  • Multi Tab Management, checking 2 signatures against eachother can have some strange side effects.
  • Filtering and search functions for companies with lots of templates.
  • Group management within an organisation, grouping templates into sub departments.

Likelihood to Recommend

With large companies that are running advertising campaigns often it is very handy to keep all users uniform and up to date. During holiday periods with events we have used themed signatures for some of our customers, such as Halloween and Christmas decor. This was very easy to make a new template and after the holiday was completed to flip the switch back to the standard template without any issues.

Vetted Review
Exclaimer
2 years of experience

Seamless and frustration free!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Exclaimer for email signatures across multiple brands and teams in our business. Exclaimer helps ensure branding, contact details and job titles are all consistent amongst the team. It also allows us to rotate marketing and keep everything current and relevant to campaigns. With a team that has a varying range of technology literacy, Exclaimer is a great tool to control the brand's marketing and messaging from one central point, without having to ask the team to complete manual updates...which we found were not always happening.

Pros

  • Timely updates of signature creative
  • Seamless and easy to use
  • Customer service from Exclaimer is very helpful and prompt

Cons

  • Adding spaces between signature content can be a little bit difficult
  • Sometimes some signature creative can show up a little bit differently from the preview (but nothing drastic)
  • Size of creative is really low (150kb max), makes it hard sometimes for designer...but it is doable.

Likelihood to Recommend

It's cool that we can add in NPS surveys and create campaigns to the signature, and gain feedback in real time if we need. No instance of where Exclaimer has been inappropriate to use.

Vetted Review
Exclaimer
1 year of experience

Exclaimer is Efficient and Simple-to-use Tool for O365 Signatures.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Cloud Signature Solution for Office 365. This is used to provide cloud signatures to our emails for all staff in Office 365 Tenant.

Pros

  • Simple Interface.
  • Easy to Implement.
  • Easy to use for end users.

Cons

  • Prevent Signatures from exclaimer showing up automatically for emails that have custom signatures.
  • Needs a Better tool for Outlook NEW.

Likelihood to Recommend

It was easy to implement and accepted by the organization. The online interface for designing and implementing signatures for different groups is simple.