Seamless and frustration free!
January 27, 2025

Seamless and frustration free!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Exclaimer Cloud - Signatures for Office 365

Overall Satisfaction with Exclaimer

We use Exclaimer for email signatures across multiple brands and teams in our business. Exclaimer helps ensure branding, contact details and job titles are all consistent amongst the team. It also allows us to rotate marketing and keep everything current and relevant to campaigns. With a team that has a varying range of technology literacy, Exclaimer is a great tool to control the brand's marketing and messaging from one central point, without having to ask the team to complete manual updates...which we found were not always happening.

Pros

  • Timely updates of signature creative
  • Seamless and easy to use
  • Customer service from Exclaimer is very helpful and prompt

Cons

  • Adding spaces between signature content can be a little bit difficult
  • Sometimes some signature creative can show up a little bit differently from the preview (but nothing drastic)
  • Size of creative is really low (150kb max), makes it hard sometimes for designer...but it is doable.
  • Exclaimer saves a lot of time and frustration than trying to teach the team how to update their signatures every time. Sending reminders etc.
  • Scheduling tools is great to plan campaigns and marketing messaging ahead of time
  • Simplified management of a process that can be very frustrating
Exclaimer's signature scheduling tool is used heavily by our business, as we have team members that work across 24 hour periods. The scheduling tools allows artwork to be updated in the background without team members having to manually jump in to apply. We do find that being able to segment which signatures different team members can benefit each audience with key information and messaging relevant to them.
From a user's perspective, this hasn't played too much into my day-to-day concerns with usage. Our IT providers rate Exclaimer very highly for its security features.

Do you think Exclaimer delivers good value for the price?

Yes

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

Yes

Did implementation of Exclaimer go as expected?

Yes

Would you buy Exclaimer again?

Yes

It's cool that we can add in NPS surveys and create campaigns to the signature, and gain feedback in real time if we need. No instance of where Exclaimer has been inappropriate to use.

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